This has been one of my favorite coffee stands for years! They are always super friendly! Prices are great and drinks are delicious!! They might get quite a line of cars sometimes, but that's only because they are well worth the wait! read more

This location is the best!! Both the coffee and lotus are incredible! Also, the baristas are the kindest! The prices are also great :)

I picked up coffee before work today, good coffee! Friendly people :) My new favorite place. read more

Jacob's Java - Coffee - Coffee & Tea Near Me - Airway Heights, Washington

visiting in town for the weekend and stopped by here for breakfast on my way to work. the vegetarian burrito was delicious and a good size. I asked for iced coffee recommendation since I'm not picky and don't usually have a preference. the girl made a delicious cinnamon honey iced coffee. overall the price was just as good as the coffee and burrito. saved this place in my maps to come back to the next time im in town read more

I absolutely love this coffee stand! The ladies are so friendly and they know us by name. read more

Jacob's Java - Galaxy red Bull Italian soda - Coffee & Tea Near Me - Airway Heights, Washington

This is my boyfriend's favorite spot for iced coffee. I tried their tropical green tea and loved it. Although they have several flavorings, it was perfect without anything added. read more

I love this jacobs java. It's the best one, the coffee is like 85% of the time perfect. The only problems I have ever had is sometimes the coffee is more on the sweet side. But it really depends on what barista you have. Sometimes when I get lattes or mochas hot they are scorched and I can't drink them so I just always get iced. Also when I get a latte hot or a mocha there is no foam. They also have the best dirty chai tea lattes it's life changing. read more

Employees where kind and my lotus drink was so good I ask for them to surprise me cause I never have a clue what I want. Will return

I absolutely love the customer service from this specific location and absolutely love the way my coffee is made. Quick, friendly and always following the covid protocols. I am always greeted with a welcome and rarely have to tell the girls my order. I appreciate the speedy delivery of coffee as I'm always on the go. read more

Super disappointed - there is no military discount offered even though the owners have 2 family members who have either served or are currently serving in the military. I can't help but wonder if it is about money savings or a dislike for military members. read more

When in town, my daughter likes to treat me to Jacobs. They have double drive thru. Service is awesome and the girls are always so helpful and friendly. Their drinks are really good and their prices are reasonable. The line is busy at times, but it goes by quick. Stop by for a carbonated iced coffee. read more

Jacob's Java - the exterior of the restaurant - Coffee & Tea Near Me - Airway Heights, Washington

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This place is awesome!!!!! Not only is the coffee great but so are the girls!!! Friendly, caring, and always helpful when I wanna try a new drink! My absolute fave, the frizz Coffee!! It's carbonated coffee, I mean what could be better!!!! Whatever you decide to get, you won't be disappointed. Go check them out! read more

Jacob's Java - Coffee & Tea Near Me - Airway Heights, Washington

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Tried going here but none of the baristas were wearing masks. Oh well, guess I'll have to go to Starbucks. They lost my business.

Best coffee stand ever, hands down. Great customer service, good prices and super nice staff. In a great location. It's easy to get in, get your coffee and get back on the road. Has become part of my daily routine, while temporarily in town. I may need an intervention from coffee when I get back home. :) read more

Absolutely love this place! Great coffee, great service! No complaints! Keep up the good work gals!

I'm a regular at the Jacobs on Washington my service here today on Christmas day was a 5 star experience as it always is at the Jacobs on Washington customer service was excellent and the coffee was just as good. Hats off to the girls for working on Christmas day. Thank you Jacobs you come highly recommended by me. read more

I was very disappointed that when I asked for a toasted bagel, they gave me me a soggy steamed one. They didn't offer a refund when I was obviously disappointed. And if you could speak more kindly about your coworkers I'm sure everyone there would appreciate it. Thanks, good luck read more

When we feel like a coffee when we are out and about, we always hope for a Jacob's to be near, and one usually is! Thanks for having the soy-free dark chocolate syrup! :) read more

Omg they are so amazing and very nice if y'all want to become a regular at a coffee shop go here they have great coffee and great customer experience I'm new and they already know my drink thank you so much for great service girls super friendly went back every day since 1st time these girls are amazing and make best coffee ever read more

Delicious coffee and tea. Too bad you never get what you order, the girls here are too busy chatting to listen to your order. 5 out of 5 times I've gone they've messed up my order, once giving me black coffee with peach syrup in it instead of a tea. Other times charging me for the size I've ordered, then giving me a smaller one. If live to keep going here but they're just incompetent. read more

Really good coffee in Airway Heights. The girls are always nice and service is great!

I NEVER complain..... I'm just not that type of person. BUT....that being said, I go to the airway heights location a lot, as do many girls I go to school with. Our school is right next to this stand. I am not the only one who has had bad service from this location. This last week I had a very unpleasant experience with one of your gals there. She is extremely pushy about tipping (actually most of the baristas are, there are only a few that aren't pushy). I understand that they run the card inside and don't have us sign a receipt so they ask if we would like to run it up for a tip. Totally get that. Some days I can afford to and other days I can't. I feel that the gal is rude and short when I don't tip. This morning in particular I paid with cash. As she went to hand me back my change and Jacobs java card she said "Just the card right?'' while holding my change in one hand close to her body then extending her arm out with my Jacobs java card. I asked, confused.... "What do you mean?" then she repeated in a firmer tone "Just the card right???" implying she wanted to keep my change as a tip. I just feel like I was being almost pushed or "bullied" for lack of a better word into tipping her. I now feel super uncomfortable returning and hope she isn't like this to every person........I reported this issue to the Jacobs java Facebook messenger and messaged them through their site with no response. Pretty sure I won't get one so I suppose they need to work on their customer service all around....... read more

I hardly write reviews but my experience here has been so consistently bad that I feel like I need to. I have been here probably 10 times since I moved to Airway Heights recently, and my order has not been correct a single time. I've had different employees at different times of day, and it has never once been correct. That in itself is forgivable, but every time I've gone back through to explain that my drink was wrong, the barista argues with me and tells me she knows she made it right. It's very frustrating because I'm not trying to get anything extra or free, I just want what I ask for, and it's such a hassle every time that the last few times I haven't even bothered. Once they handed me the drink intended for someone else on the other side of the drive thru, and they still insisted that it was correct. My order is always a small iced vanilla latte, it's very simple and I'm frustrated that I have never actually gotten what I ordered. It's unfortunate because this is the only coffee shop in Airway Heights besides Starbucks, and Jacob's coffee tastes good and is affordable, but I just can't justify it any longer with how bad of a time I've had with their baristas. Unfortunately I won't be back for a long time. I don't want to give it up forever because, like I said, their coffee is good. I really hope they get it together because I would like to go back someday. read more

Blended Carmel latte. Sooo good! The girls are very pretty, nice, and are constant with their drinks. Great service, that's why I always tip a dollar!! read more

Fav drink spot in airway! Nice baristas + yummy drinks is exactly what i needed! Prices are very comparable to any coffee shop but definitely cheaper than Starbucks! read more

We stop here for every Sunday. They always remember our order. Great prices and yummy drinks.

My experience in the past with the Airway Heights Jacobs has been ok, but today it was a 15 minute wait and then the girl was so rude that I ended up not ordering anything and leaving. I have been to Jacobs around 10 time prior to this, but no worries. I will no longer be adding to your wait time, ever. read more

I love this place, the workers are so nice and understanding. when I went there with my sister, my sister accidentally spilled her drink while we're waiting for mine and the lady working with us helped us clean up and replaced my sisters drink with no extra charge. it was really nice nice of them to do. read more

I love this Jacobs! Super friendly and sweet staff, and AMAZING coffee. I drive a mile out of my way and past Starbucks to come here!!! Their coffee has got to be the best coffee I've ever had read more