My heartfelt thanks go to Dr. Jaydel Rayne. She is incredibly attentive and empathetic, truly…read moreembodying the highest calling of her profession. Her actions, alongside those of Jade and Janet, played a crucial role in saving my life. Dr. Rayne is the only doctor I have ever met whom I trust implicitly; in fact, I followed her from her previous location because finding someone you can truly open up to is so rare. I also want to recognize Jade and Janet, who were my first points of contact. Their patience is truly remarkable, and they showed genuine concern, compassion, and consideration during an incredibly difficult time. As the frontline of the practice, they hold the line with such grace and professionalism. To this incredible team: You have done more than just provide medical care; you have provided a sanctuary of safety and kindness. In a world where it is often hard to find people who truly care, you have been my North Star. Thank you for not just doing your jobs, but for doing them with your whole hearts.

If I could give zero stars, I would. The staff here are…read morecompletely unempathetic and respond like scripted robots rather than real people addressing genuine concerns. Trying to reach upper management is pointless--calls are never returned, and the corporate number provides no answers. Their providers are dishonest and unhelpful. This place feels like nothing more than a money grab, focused solely on pushing more and more medication instead of addressing real issues or listening to patients' needs. If I were in a truly dark place, this facility would have pushed me further over the edge rather than helping me out of it. They show no genuine care or compassion for their patients. The moment you raise valid questions or concerns, they label you as noncompliant, discharge you, and use it to cover themselves. It's deeply disheartening that people working in mental health could be so unconcerned about the wellbeing of those they're supposed to help. I do not recommend this place to anyone.I

best place i have been to with rare health conidtions and the only place that has saved my life, i…read morewish i could live intensively inpatient, privately but i was not offered such. the only concern with this place is nothing, they helped me with no judgement. i wasn't accepted last time i visited and they wanted me for an intensive outpatient program- but i have a bad memory and need a lot of assistance from someone and cannot be alone. this place is perfect for me and i wish there was more someone could do to keep me there. I have nothing other than my computer to write or communicate to them, and i am afraid of rejection with how much i really am grateful for them. with medication therapy, art therapy, and never making you go to a group when youre sick and tired. thank you for everything, the whole staff. - Sarah Horowitz. I sincerely miss you guys everyday i am not able to be there. my memory only retains that center. i apologize for anything miscommunicated to you North Tampa, NBH. iam from tampa- wesley chapel NOT CALIFORNIA.

Everyone lies; no confirmed discharged date. They provide medications and don't provide them to the…read moreWalgreens on record. DO NOT RECOMMEND at all. Also, the response I got was so generic - nobody picks up the phone. Also, Ms. Melissa decided to up my dosage and others without my consent/conversation which caused severe reactions.

I have no idea why someone would give Dr. Kahn! I have been seeing him for 11 years, and he is…read moretotally awesome.

Incompetent. He is more worried about his licensing than the welfare of the patient. He knew I was…read moretaking Lithium and told me to get a blood test. He failed to examine the results of the blood test and as a result I went into a coma and almost died.

I recently had eye surgery and was sent to my primary doctor who is at Florida Medical Clinic, for…read morepre-op testing. I meet with the PA. I had an X-ray and blood work. Seems according to Medicare that the blood work to test for clotting was not submitted/coded properly & they refused coverage! How in Gods name can Clotting properties not be covered for surgery is beyond me. I called spoke with Florida Med. which referred me to Medicare who said FMC didn't code the bill properly and should have noted that it was surgically related & "medically necessary". Well Florida Medical said they would review it. Then called a few days later to say the would not resubmit as they didn't deem it necessary! Fla. Med. submitted the bill (according to Medicare) claiming I signed a "advance notification of non coverage" (which I am going to insist on seeing). That being said, why would FMC even do that? I have a call in to my primary to ask why her billing department is refusing to do their job and code this blood work as "medically necessary"...I'm waiting & will update! It's Friday, how much do we want to bet I won't hear anything!! Update, I received no call back from the doctor. I will be calling first thing Monday morning. If I don't get a response I will be going down there in person. Will update.. I did hear on Monday that the claim would be resubmitted after my doctor was consulted. I think its odd that Medicare would reject blood work for surgery. But hopefully this will be the last of this issue. Update:1/4 It was NOT handled. Now had to go over the entire issue again. Still FMC refuses to address resubmission of the bill to Medicare w/proper code and explanation! I have a MRI scheduled, if this issue isn't resolved, I am cancelling & finding a new provider no associated with FMC!

Overcharging for services…read more My account was charged using a CPT code for a "non-manipulation treatment," resulting in a total charge that grossly exceeded what other reputable medical offices charge for the same service. When I disputed this excessive charge, the Billing Supervisor, the person with a professional interest in collecting the money--was the only individual allowed to review and confirm the charge was "correct." They provided no independent patient advocate for oversight, which is standard practice elsewhere. Patients paying out-of-pocket or with high deductibles should seek alternative providers with more equitable fees.

Nothing worked for my depression. I was stuck in my home and stopped seeing friends and family. I…read moredid not have high hopes for TMS...thank God I was wrong . Dr Bowarshi and staff were excellent.

Dr Bowarshi and his staff are amazing!!! He listens, is very…read moreinsightful and asks the right questions. He is compassionate and puts the patient at ease. Really awesome!! My care plan was discussed with me and modified with my input. I am Severely Depressed; have PTSD, Anxiety and ADHD; along with a myriad of Chronic Diseases. I've seen him twice now and plan on continuing. Highly recommend this Doctor and his staff. Thank you

I would not recommend pursuing this treatment through this company and physician. The primary goal…read moreis to have you complete as many cycles as possible. This is a business first, make no mistake. Please do yourself a favor and seek treatment elsewhere.

From the owner: At NeuroSpa in Wesley Chapel, we provide personalized psychiatric care in a calm, welcoming…read moreenvironment focused on long-term mental wellness. Conveniently located for patients throughout Wesley Chapel, New Tampa, and surrounding Pasco County communities, our clinic offers advanced treatments for depression, anxiety, PTSD, OCD, and other mood disorders, including TMS therapy, IV ketamine, and SPRAVATO®. Every patient begins with a comprehensive psychiatric evaluation so our clinical team can develop a customized treatment plan tailored to their symptoms, goals, and history. Whether you are exploring treatment for the first time or looking for options beyond traditional medication alone, NeuroSpa Wesley Chapel is committed to helping you move toward lasting relief and improved quality of life.

I have read the negative reviews online, & you should, too, before making your decision to schedule…read morehere. All I can do is rate my personal experience, which wasn't horrible but definitely could have been better. (This review is NOT for the doctor I see for my ADHD Rx; it is for the overall office experience.) I chose this office for ADHD testing due to its location to my Pasco County home & my North Tampa employer, & because my insurance covers so few mental health providers. Getting an initial appointment required a few phone calls, & a LENGTHY medical history-- the form was emailed to me, but had to be printed & walked into the office because I was unable to fill it out online (glitch?). After taking it into the office, I was good to go for my first actual in-office visit w/ the psychiatrist (appox one wk later). The morning of my appt, I was phoned & switched to a Zoom appointment due to the doctor's "emergency." That format was not what I wanted, but it was what I got-- & it went fine. The female doc was very nice. However, there were definite issues between my wonderful primary care office & this office that should have never occurred or at least been corrected quickly-- but were not. It took multiple phone calls to assure my ekg results were received by this office; I shouldn't have had to do any legwork. Two wks later I appeared for my first scheduled in-office appointment & this office still did not have what it needed from my primary care office (thru no fault of my PCP). I had even spoken via phone to two staffers over a 2-wk time period reminding each that a specific written request needed to be faxed to my PCP. Ugh. Thankfully, the friendly doc here insisted I not be charged for my short visit w/ her-- short because she couldn't prescribe without clearance from my PCP; she summoned the office manager to work on getting the OK from my primary care doc. I did receive ADHD computerized testing the same day (due only to a patient cancelation). The test (approx 40 min) was very difficult & frustrating, but I suppose if one does not suffer from a severe case of Attention Deficit/ Hyperactivity Disorder it might be fun. (I seriously almost cried-- I hated it!) The doc came through for me again; she phoned me w/ my test results on her day off so I could pick up needed meds that next evening. (Wicked insomnia can go hand-in-hand w/ ADHD.) I had a Zoom follow-up appt scheduled two days later; however, 12 minutes prior to my appt, staff phoned me to say it was canceled due to the doctor's "emergency." I had to wait two additional weeks for another Zoom appointment-- a physical appt was not offered unless I could go during work hours. The building is large. This 2nd floor office is clean, orderly, peaceful (w/ music, & w/ the wall TVs off), & staff is friendly enough, although there is no warm & fuzzy here-- there could be improvement. Be forewarned, the main floor receptionist WILL send you to the 3rd floor by mistake-- twice:-) Each time a patient is to meet w/ a doctor here, there is an annoying online check-in (series of questions) that must be completed prior to each & every appointment whether the appt is in the office or online. (Some questions reference depression & suicide-- questions that are irrelevant to why I'm serviced by this office.) There's also a hefty charge for not canceling an appt w/in 48 hrs, yet staff may chancel patient appointments w/o repercussions. There appears to be disorganization among the clerical team. Had I not used my own time to intervene, I'm unsure if my ekg results would have arrived. I also wasn't thrilled about showing up two wks later for my 1st in-office doctor's appt when this staff still hadn't managed to get an OK from my primary care doc for me to be prescribed ADHD medication. (There was no reason for my visit w/o staff having first secured permission-- I should have been notified before driving over.) Should you select this office & one of its many mental health doctors, be prepared to Zoom. From the empty waiting area & lack of available in-office appointments, it appears that in-person appointments are not a priority. You may be OK w/ that; I prefer face-to-face. Will I select this office again if I have another issue requiring a psychiatrist? MAYBE. I like the personality of the doctor I see & I appreciate her not charging me for my first in-office appointment & offering an apology. I also appreciate that she phoned me quickly w/ my test results. And I love the location of this Bruce B. Downs office & the ease of its large parking lot. Do I think there's room for improvement? Absolutely! Do I think it's worthy of continued patronage? Yes, but w/ some reservations. I'm going to wait & see how all of this plays out. Hopefully, I will be able to up the star count.