I only saw Dr Jackson once for medication management. Multiple changes were made at the same time,…read moreincluding tapering off one medication too aggressively while starting another at a high dose, without clear explanations of safety considerations. The approach felt overly aggressive rather than careful. I experienced significant sedation and had a fall during the night. When I contacted the doctor afterward because I felt worse, I was told that my "body is sensitive," which felt more like an excuse than a thoughtful explanation. I was ultimately advised to slow everything down, which is what I had suggested from the beginning. Psychiatry should not be a one-size-fits-all practice. Clear communication, careful pacing, and individualized care are essential, and that was missing here.

I am so happy I found Dr. Jackson because I tried a lot of different doctors and NPs in the past…read morewho couldn't help me, but she helped me find the medicine that actually helped. She is hands down the best psychiatrist I've had. She's super caring, down to earth, and really knows her stuff. She listens, gets what you're going through, and comes up with plans that actually work. Seriously, if you need a great shrink, she's the one to go to.

My heartfelt thanks go to Dr. Jaydel Rayne. She is incredibly attentive and empathetic, truly…read moreembodying the highest calling of her profession. Her actions, alongside those of Jade and Janet, played a crucial role in saving my life. Dr. Rayne is the only doctor I have ever met whom I trust implicitly; in fact, I followed her from her previous location because finding someone you can truly open up to is so rare. I also want to recognize Jade and Janet, who were my first points of contact. Their patience is truly remarkable, and they showed genuine concern, compassion, and consideration during an incredibly difficult time. As the frontline of the practice, they hold the line with such grace and professionalism. To this incredible team: You have done more than just provide medical care; you have provided a sanctuary of safety and kindness. In a world where it is often hard to find people who truly care, you have been my North Star. Thank you for not just doing your jobs, but for doing them with your whole hearts.

If I could give zero stars, I would. The staff here are…read morecompletely unempathetic and respond like scripted robots rather than real people addressing genuine concerns. Trying to reach upper management is pointless--calls are never returned, and the corporate number provides no answers. Their providers are dishonest and unhelpful. This place feels like nothing more than a money grab, focused solely on pushing more and more medication instead of addressing real issues or listening to patients' needs. If I were in a truly dark place, this facility would have pushed me further over the edge rather than helping me out of it. They show no genuine care or compassion for their patients. The moment you raise valid questions or concerns, they label you as noncompliant, discharge you, and use it to cover themselves. It's deeply disheartening that people working in mental health could be so unconcerned about the wellbeing of those they're supposed to help. I do not recommend this place to anyone.I

most people gave low ratings because they were inpatients and forced to be there. I gave it because…read moreof the time the therapist Stephanie told my parents without my permission very personal private info about my sexuality

Everyone lies; no confirmed discharged date. They provide medications and don't provide them to the…read moreWalgreens on record. DO NOT RECOMMEND at all.

Knowledgeable Doctors, Profesional, and very attentive to patients . I highly recommend this placeread more

I love the structure here. My therapist Jackie, she really listens. If you need something she puts…read morein the work and gets it done. The food is amazing. I would highly recommend this place.

After many years of searching for a psychiatrist who could manage my condition, I found The Florida…read morePsychiatric Center. I can't express the relief of finding a Doctor who knows what the heck they are doing. I didn't have the typical experience of trying a hundred different medications with terrible side effects just to be disappointed in the end. I trust this place with any advice and decisions regarding my care and this is a first. Highly recommended

Forever the most compassionate, caring, knowledgeable doctor I've ever had! I've never been treated…read morewith more respect from a provider and will always recommend this place!!!!

I have read the negative reviews online, & you should, too, before making your decision to schedule…read morehere. All I can do is rate my personal experience, which wasn't horrible but definitely could have been better. (This review is NOT for the doctor I see for my ADHD Rx; it is for the overall office experience.) I chose this office for ADHD testing due to its location to my Pasco County home & my North Tampa employer, & because my insurance covers so few mental health providers. Getting an initial appointment required a few phone calls, & a LENGTHY medical history-- the form was emailed to me, but had to be printed & walked into the office because I was unable to fill it out online (glitch?). After taking it into the office, I was good to go for my first actual in-office visit w/ the psychiatrist (appox one wk later). The morning of my appt, I was phoned & switched to a Zoom appointment due to the doctor's "emergency." That format was not what I wanted, but it was what I got-- & it went fine. The female doc was very nice. However, there were definite issues between my wonderful primary care office & this office that should have never occurred or at least been corrected quickly-- but were not. It took multiple phone calls to assure my ekg results were received by this office; I shouldn't have had to do any legwork. Two wks later I appeared for my first scheduled in-office appointment & this office still did not have what it needed from my primary care office (thru no fault of my PCP). I had even spoken via phone to two staffers over a 2-wk time period reminding each that a specific written request needed to be faxed to my PCP. Ugh. Thankfully, the friendly doc here insisted I not be charged for my short visit w/ her-- short because she couldn't prescribe without clearance from my PCP; she summoned the office manager to work on getting the OK from my primary care doc. I did receive ADHD computerized testing the same day (due only to a patient cancelation). The test (approx 40 min) was very difficult & frustrating, but I suppose if one does not suffer from a severe case of Attention Deficit/ Hyperactivity Disorder it might be fun. (I seriously almost cried-- I hated it!) The doc came through for me again; she phoned me w/ my test results on her day off so I could pick up needed meds that next evening. (Wicked insomnia can go hand-in-hand w/ ADHD.) I had a Zoom follow-up appt scheduled two days later; however, 12 minutes prior to my appt, staff phoned me to say it was canceled due to the doctor's "emergency." I had to wait two additional weeks for another Zoom appointment-- a physical appt was not offered unless I could go during work hours. The building is large. This 2nd floor office is clean, orderly, peaceful (w/ music, & w/ the wall TVs off), & staff is friendly enough, although there is no warm & fuzzy here-- there could be improvement. Be forewarned, the main floor receptionist WILL send you to the 3rd floor by mistake-- twice:-) Each time a patient is to meet w/ a doctor here, there is an annoying online check-in (series of questions) that must be completed prior to each & every appointment whether the appt is in the office or online. (Some questions reference depression & suicide-- questions that are irrelevant to why I'm serviced by this office.) There's also a hefty charge for not canceling an appt w/in 48 hrs, yet staff may chancel patient appointments w/o repercussions. There appears to be disorganization among the clerical team. Had I not used my own time to intervene, I'm unsure if my ekg results would have arrived. I also wasn't thrilled about showing up two wks later for my 1st in-office doctor's appt when this staff still hadn't managed to get an OK from my primary care doc for me to be prescribed ADHD medication. (There was no reason for my visit w/o staff having first secured permission-- I should have been notified before driving over.) Should you select this office & one of its many mental health doctors, be prepared to Zoom. From the empty waiting area & lack of available in-office appointments, it appears that in-person appointments are not a priority. You may be OK w/ that; I prefer face-to-face. Will I select this office again if I have another issue requiring a psychiatrist? MAYBE. I like the personality of the doctor I see & I appreciate her not charging me for my first in-office appointment & offering an apology. I also appreciate that she phoned me quickly w/ my test results. And I love the location of this Bruce B. Downs office & the ease of its large parking lot. Do I think there's room for improvement? Absolutely! Do I think it's worthy of continued patronage? Yes, but w/ some reservations. I'm going to wait & see how all of this plays out. Hopefully, I will be able to up the star count.

Dr. Cassidy is amazing. We had noticed a change in my mom and saw 4 different doctors who all just…read moresaid it was normal brain aging and depression. They piled on the meds and she wasn't our mom anymore. That's when I reached out to Dr. Cassidy and he turned her completely around and now we have our mom back, even if it is only for some time. He gave me important information on how to keep her safe and where to go for further help. We got her into USF Memory Institute at his suggestion and they are great too. My mom always says she is glad we didn't give up on her because she was lost. She says "Dr. Cassidy is an amazing, caring, and thoughtful doctor." She loves her visits with him. I highly recommend Dr. Cassidy.

Dr Cassidy has been the best doctor taking care of me since my brain injury. I would recommend him…read moreto everyone. Staff is great and very helpful and he has great office hours.

He is worth my hour drive to see him. That should say it all. I started seeing him when I lived…read moremuch closer and really don't want to start over with someone else until I absolutely have to. His staff is always friendly and helpful when you're either at their office or call on the phone for anything needed. The turn around on requests is quick too. I generally hear back in less than a hour if they have any questions or my requests are just handled.

Dr. Cook is thorough and highly attentive to even the smallest change in the effectiveness of…read moremedications. She truly cares about the entire approach to treatment and is not afraid to ask tough questions and encourage all family members' involvement. If you are looking for a doctor that understands the challenges and stress of mental health issues, and will advise appropriate treatment, she is simply the best. Finding a Psychiatrist that you can trust and relates to your family is a very personal decision, and we are very confident in our decision to bring our son to her care.

From the owner: We are an out of network providers. We don't take insurance so appointments can be made faster and…read morecare is more personalized. Our believe is to go the extra mile for each of our patients as if they were family.