It's a great airport, comfortable, with interesting shops. We always take a car service so I don't…read moreknow the parking situation.

I would highly recommend DTW Detroit Airport Car for your transportation needs. Don't let the name…read morefool you into just airport service, they offer more. I had to return to Michigan for a funeral and was looking for two SUVs to transport my family throughout the day. DTW Detroit Airport Car was the first to respond, the least expensive - several hundreds less, and the most communicative through Yelp, text, email or phone. The drivers were great, professional and helped our family in a time of need. Next time I need vehicle transportation while in Michigan, I would contact them first!

You won't find anyone better! They are prompt, dependable and affordable and take a whole lot of…read morestress out of traveling.

I would give 0 stars, if it allowed. I never received a…read moreconfirmation email, nor a reply to a phone call and email to inquire about pricing. I made alternate transportation arrangements because my reservation was not confirmed. The day of my departure, I received a call from the driver, saying he was at my house. He described the wrong house and provided me with the main contact line to inquire about my reservation. I called three times before I was able to speak with a human. They said my reservation was confirmed and then emailed me the receipt of the charge they applied to my card - that morning - not prior. No emails were in my spam, so I did not miss any communication, they failed to confirm and still charged a ridiculous fee for a short distance that was never driven. Beware of this company. They will not confirm and leave you wondering, then immediately they are able to find your email to process a payment after your unconfirmed pickup time (and who knows what location). They also hung up on me when I asked what email they sent the confirmation to. Better off with any other company. Should have known better with all of the spelling/grammar errors on the website that details are not their forte.

I'm glad I didn't check the reviews before I booked them for my office holiday party. Had a great…read moreexperience from beginning to end. Amy in the office was very responsive to all of my emails and itinerary questions and AJ, our driver, was very communicative the whole day. The bus was clean and really nice and we were on time for all of our stops. I will definitely be using them in the future.

Don't send customers a reservation confirmation email invoice if it's not actually confirmed! You…read moreruined my son's 16th birthday & 25 of his friends because of your lack of communication & deceiving email that said reservation confirmation with a confirmation # and invoice had all the correct details & the price I owed because I told Kim I would pay cash! You had my number. You knew I wanted to book the party bus so if there was another form I had to fill out you should have followed up with me!

Just when I thought things couldn't get worse we spoke with the company regarding our experience…read moreand to cancel the return trip. When we told them why we were canceling, they responded with "that is impossible" and "that could not have been our company." They even went so far as to say that it must have been a different company even though the receipt says "Metro Limo Rides." The man we spoke with on the phone asked us if we were the ones who left the bad Yelp review. He became very upset at us and said we would hurt his business. We responded with "we could have died" and he simply ignored that and continued to demand we take down our review. Interestingly enough, the day we spoke on the phone with the company and they demanded we take down our Yelp review, a new Yelp account (Noman S.) was created and left a 5-star review. Seems suspect at best. Rather than addressing our concern that their driver fell asleep at the wheel, the company denied this ever happened and got mad at us for possibly hurting their business. There is ZERO reason to think they will change their business practice meaning driving with them is unsafe. Protect yourselves and use any other company out there. - Unsafe drivers - Management who cares more about business than safe drivers - Fake Yelp reviews being put up This is a no-brainer. Go with any other car service company

Great option to get to and from DTW. They are based in Ann Arbor with great service and follow up…read more They have a fleet of luxurious Cadillacs and 300C's at a price less than regular taxis and not much more than Uber. Highly recommended if you want safe and reliable transportation at a surprisingly reasonable price point.

I rented a limo for my Son's Jr. Prom. The costs were transparent and I was able to pre-pay in…read morepayments. The limo was perfect for the occasion. Our Driver Scott was on time and accommodating! He was so personable we got him dinner! He really seemed to want to make sure my Son and his date had the best time possible. Drove to multiple photo locations, dinner, prom and post prom!

Got a limo for my daughter birthday. The driver was great. On time great customer service…read more Communication was outstanding. The owner was great with his pricing. The limo showed up with ice in the bins. Clean on the out side and in side. Driver was even dressed good. I recommend this company highly.

Contacted owner on short notice. Made arrangements for a special night out.Limo was spotless. Scott…read morethe driver very personable courteous and extending.Cant reccomend this company enough!