Recently filled out a $500 survey for Ms Pauline Mitchell, who worked on my taxes yesterday. Just want to ensure that you get this! FYI, there was a glitch with the company that performs this survey, so I'm unsure if I actually completed it in it's entirety. Here's what I wrote about Ms Pauline Mitchell.
Just recently visited the Jackson Hewitt Tax Service at their Kalihi location @ 1270 N. King St. in Honolulu HI on Thursday 13 April 2017. I was greeted by Ms Pauline Mitchell who sat me down and fully explained my tax paperwork to me. All I can say is that she is very personable and equally as knowledgeable in her said profession as a tax preparer. She prepared my 2016 taxes with efficiency and expertly answered all of my inquiries. Moreover, she also took the time to review my 2014 and 2015 taxes when I was there. FYI, these two tax years were completed by a different tax preparer who also works out of that same office. Recently, the local State Tax Office notified me that I had to pay about $5000 in back taxes for the tax year of 2014. Upon confronting the previous tax preparer, this woman would not take the time and day to explain the State Tax notices that I had received in the mail, and said that she had done it correctly and that it was my problem to take it up with the local state tax office. All I wanted was just an explanation! Luckily for me, Ms Pauline Mitchell discovered the discrepancy - the previous tax preparer forgot to attach the Schedule A form when I itemized my taxes that year to my State Tax form. Ms Pauline Mitchell's expertise, patience, extreme thoroughness and knowledge in preparing tax forms saved me a great deal of money. In addition to this all, me being a federal DOD retiree who recently retired in September 2015 after 37-1/2 years with the Pearl Harbor Naval Shipyard, Ms Mitchell also discovered an error in my 2015 taxes that again the previous tax preparer faulted in. This correction to my 2015 taxes also awarded me about $800 in my amended return. In ending this survey, the reason I'm awarding Ms Pauline Mitchell ten stars is because of my testimony and my bearing witness to the hard work and diligence she gives to all taxpayers like me who go to Jackson Hewitt Tax Service to have their taxes done. She's a diamond in the rough! read more