Kuulei and I have worked together for several years. Almost 20 years of excellent service. She is…read morethe best specialist that I have worked with. Kuulei goes above and beyond and very knowledgeable. I absolutely love Kuulei and I cant see myself working with anyone else. Raving for Kuulei. Mahalo Fred Waller Green Thumb'in Inc.

i was literally homeless when they made my tax situation far worse then it should have been. i…read moreshould have paid maybe $1000-2000 maybe in taxes. instead i paid about $30000 in federal and about $8000 in state taxes in 2017 i got a letter from the irs stating i owed money from selling personal things on ebay. i hired them to file taxes in a way this was not for profit, i shouldnt have to pay taxes on personal items with money thats already been taxed. she filed my taxes for me. 1 year later i got the same letter. i let them know i got the letter, she told me to bring that letter in, i dropped it off to the front secretary because she was busy when i came in. over the phone she told me she would take care of it. another year passed and i got the letter again. she asked me to drop it off, i told her "i already did that and nothing happened" at that point i gave up on her even tho i already paid for this service to make things worse for me. i called about 20 other accountants to help me, no one would help me literally with this old tax issue. they all wanted me to have receipts. after 2 years i dont have that and they never asked me at a time i would have. i tried calling the irs which was an estimated 2 hour wait. they too couldnt help. the guy told me (ill never for get this) "yea you just gotta pay. theres nothing you can do". the state never answered their phone once out of about 50 calls i made. their voice mail states they will return your call if you leave a voice mail which they never do. after 8 years they sent me a final levy notice (meaning at this point they will confiscate everything i have) i paid this off because my mom actually gave me the money. my final payment was $19000, plus payments i made before, i probably paid $30,000 in taxes from a time i was homeless. i couldnt find this company because they moved. but i so happen to come across emails we exchanged. one that stated "i am going thru a move" which was the homeless part i was talking about. how does a homeless person need to pay nearly $40,000 in 2017 taxes? i never made over $15,000 that year and the year before. with the help of this company, thats what youll get. and whats funny is, i paid to make this worse

Great service and communication! Taxes were done in a reasonable time. I also like that it's…read moreclose to home and not in town.

Everyone I interacted with at Wicklund Financial Services were outstanding. Responses to questions…read morewere quick. The staff are very friendly and extremely helpful. My previous tax consultant of 20 years passed away in late summer of 2025. I started searching for another tax consultant in Hawaii and I came across Wicklund Financial Services. All the reviews were positive and glowing. I also found other services too. I settled on trying Wicklund Financial Services and have never regretted it. I was concerned because my tax returns involve California, Maryland and Hawaii tax returns. I was concerned that they wouldn't be able to help me. Working with Reyn Wicklund, it was clear he understood how to prepare my tax return. He asked all the right questions and uploading all the documents via Tax Dome securely made things so much easier and faster. It also helped me to organize my tax documents as Tax Dome guides you through the various documents needed as well as give you the opportunity to add additional documents outside of the usual categories. By the way, I don't live in Hawaii. I live in Maryland, but that didn't matter. Reyn was able to complete my tax return remotely in a very timely manner without any problems. I will continue to use Wicklund Financial Services. Reyn is extremely knowledgeable, responds quickly to questions and concerns, keeps you updated on the progress of your tax return and is a pleasure to work with. I highly recommend Wicklund Financial Services for your tax returns. I am sure they are equally skilled in Financial planning and other services. The entire staff are friendly, helpful, knowledgeable, very responsive to questions, concerns and inquiries and very easy to work with.

We were referred to Bill Bathe from a friend and we never looked for another tax prep pro again…read more Always scheduled a few months in advance because he is booked during tax season, but he's punctual, never late. He calls ahead to ensure your address and appointment, arrives to your home or choice of meeting place ahead of schedule. Bill was easy to get along with, great to talk to he's down to earth and personal, he was family to us. He touched the lives of many, he had a passion for life, always talked about his kids, grand kids, his farm and the Big Island. We are truly saddened to hear of Bill's passing, words cannot explain how we will miss you. A Hui Hou Ke Akua e malama mai ia ʻoe

They are the best in the State of Hawaii for every service that they do and provide…read more They do personal, LLC, S-Corp and Corporations Taxes and MORE. They have so many knowledge, experience, State & Federally trained and approved staff, Experts at every position you could ever need within this company.

Paula Jo Barrett originally told us it was a software error that led to our 2018 IRS audit. We…read morealways felt we were in pretty good hands until this - our first - audit occurred. This is when Paula Jo's lack of empathy became apparent. We found her unresponsive and very unwilling to help. Unfortunately we were lead to believe if any errors ever occurred with the tax returns she did for us that she would be responsible for any interest and/or penalties that might accrue. Not so. We were on our own. Paula Jo not only kept the money paid for preparing our faulty 2018 tax return, she also refused to pay the IRS interest and penalties accrued. Beware: Check your preparer's qualifications: Look for a preparer who is a certified public accountant, an enrolled agent, or even an attorney. Find someone that is required to meet education and experience requirements, pass an exam, and adhere's to professional standards. Don't be afraid to ask for references.

Paula is a rare jewel ,. Friendly , quality service . She's done my taxes for years and never…read moredisappoints.. one of the only good things about tax time is I get to see her again every year lol I always go away feeling better about my situation than I thought I could , no matter what it is . She knows all the ropes! .

I used Didi for a financial statement so that I can get my contractors license. She was able to…read morecomplete it the same day, and did an awesome job. Thank you!

Didi is very pleasant and professional. She will answer any and all of your questions. She is fast…read moreand efficient. Her rates are very fair. I will be a repeat customer for sure.

I paid $450 for a sit and Q&A, something he requires before taking you on as a client. The Q&A…read moresession was not very helpful as a new business owner because he basically sits there and answers your questions, but does not elaborate or speak in laymen terms. If you do not ask the proper question he does not help you understand Tax laws. I asked him multiple questions via email and he would answer the questions with very short answers that I did not even understand. When I confronted him on the lack of professionalism when answering my emails, he did not even respond.. It was complete waste of $450 and will not be having him do my taxes this year.

I needed a CPA to help my brother in law obtain a contractor financial statement ASAP for the bank…read more James and his team was able to help get that within days. Will be returning for taxes

Melanie at the Kapolei location is the BEST! Just simply the most amazing person and so good at…read moreher job. We were using a CPA for years and years. His prices had gotten so high that we finally decided to find someone else to do our taxes. On the recommendation of a neighbor, gave Hank's a call and requested Mel. So, so, SO very HAPPY with that decision! Service is impeccable! Fast, friendly, and reasonably priced! Mel patiently explains everything in detailed and easy to understand language. She's super knowledgeable and understanding and even takes the time to give advice on how to make things easier and cheaper for next year. Just an overall AMAZING experience! Thank you so much, Mel!!!

First time doing our taxes here and we will definitely be returning…read more They are located near mycafe in kapolei. Parking was easy since we weren't there during really busy hours (3pm). Our session took about 45mins but that was fault of my own I should have gotten all my previous paperwork printed and ready for the preparer but Definitely will do that next time. I didn't feel rushed or anything we were able to file our taxes and received our returns under 2 weeks!!! I won't be stressing anymore to do my own taxes when they are very equipped and helpful with it definitely recommend this place for everyone!

Knowing Tamilyn was a blessing in sky. it been over 20 plus years with Tamilyn E Masuda, CPA, Inc…read more always get it done all these years.

It's that annual tax time again! Need to prepare our annual tax returns to Uncle Sam and the State…read moregovernment. Where can I go to have this done? Tamilyn Masuda CPA. Over the past 35 years, we've solicited the help of a number of tax preparers, all by referrals. We've learned about the differing styles of the various CPAs, as some are conservative, interpret tax laws in black and white, or are liberal in their interpretations. As we were looking for a CPA that was liberal in their tax law interpretation and yet within the requirements of the law, our Estate Attorney recommended Tamilyn Masuda CPA to us in 2012, as he was using her and was satisfied with her services. Since 2012, Tamilyn has been our CPA for our tax needs, and we are very satisfied with her. In fact, we consult with her throughout the year, and not only during tax time, as we've consulted with her on the tax effects of purchasing/selling investment property, creating a LLC, looking at retirement account options, estate planning, and tax liability reduction. Tamilyn is very accommodating, as we could call her with questions anytime during the year at no charge. She is friendly, personable, and easy to talk to. We haven't had any problems with our tax returns. I do categorize my receipts and create x-cell worksheets to make it easier for Tamilyn to put things in order. It's also a self-check for me if there is a payment transaction issue that needs to be followed up on. A face-to-face appointment is then made with Tamilyn to go over the worksheets and any issues that we have. We've always have had timely responses in completing our returns, and Tamilyn will call if she needs further clarification or receipts. We request a draft of our return so that we can review the entries and get any clarifications, if needed. Once we give approval, the tax return is finalized by having us sign the documents. With the current Covid-19, however, social distancing required some changes. We were fortunate to have had a face-to-face appointment as we had scheduled it before the procedural changes. Now, all receipts and documents are to be mailed in or dropped into a box just outside the office's front door by calling staff prior to dropping off. They will retrieve them, and Tamilyn will start reviewing them in preparing the tax return. Upon completion, a phone call would be made for you to pick up your return, and sign any documents in the box outside the front door. Local-born Tamilyn has more than 30 years of accounting experience, including 7 years as an IRS Auditor for small businesses. With this knowledge and experience, she started her business, Tamilyn Masuda CPA, as she has the IRS insight not only to assist small businesses, but also to individuals, corporations, partnerships, LLCs, estates, and non-profit organizations. She provides services in bookkeeping, payroll, tax planning and preparation, audit representation, estate planning, and divorce/support issues. She is assisted by her adult daughter, Shauna, who is well equipped with accounting knowledge and experience, and additional staff during the busy times. Tamilyn's office is on the 2nd floor above the Original Pancake House in the Waiakamilo Shopping Center in Kalihi. There is a secured entry, as you will need to call her office on the intercom on the 1st floor at the foot of the stairs. She will buzz you in once you give your name and the reason why you're there. Office hours are Mon. to Fri. from 8a-4p, with extended hours during tax time. Yes, we have finally found a CPA that fits our needs and has the same views of the tax laws and our liabilities to Uncle Sam as we do. Perhaps Tamilyn Masuda CPA can be of the same fit to you too?