Kuulei and I have worked together for several years. Almost 20 years of excellent service. She is…read morethe best specialist that I have worked with. Kuulei goes above and beyond and very knowledgeable. I absolutely love Kuulei and I cant see myself working with anyone else. Raving for Kuulei. Mahalo Fred Waller Green Thumb'in Inc.

Please read the other one star reviews. I agree wholeheartedly and don't understand how a business…read morewith such inconsistent service has high reviews. I am absolutely disappointed in this company and have had my taxes done by other professionals. Extreme lack of communication, their online system means I have to do a lot of work to put in my tax information, then they can't follow simple instructions to file. No communication on whether they filed extensions when they did not complete/file on time. I gave all of my information in advance of the deadline and they didn't file my taxes because our invoice was due. (An invoice that was never sent to us and no communication that it was over due). You should trust that your taxes professional has it all covered. It's what you pay for and I don't think we received any value for the over $1000 we paid for our very simple tax returns. They refuse to review the errors in filing as we got a notice that our bank account was wrong for the direct deposit and have not even confirmed that my taxes were filed. The response was "it's whatever you gave us" and that we need to fix it ourselves. What kind of service is that? To date I have no communication on a simple question of if my taxes were filed as the IRS does not have a status on my taxes return. Please help yourself in avoiding the stress of taxes and go to someone that will treat you professionally.

Ramos Tax Service came highly recommended by my husband's co-worker, and I'm so glad we decided to…read moregive them a try. For the past ten years, I've dreaded tax season because we're in a higher tax bracket. We used to go to another accounting agency, but over time we noticed they weren't really taking the time to thoroughly go over everything with us, and their fees kept increasing. Enter Ramos Tax Service. Although they do not take scheduled appointments, the process was still very easy. They have parking available, and once we checked in, I believe our wait was only about 20 to 30 minutes, which honestly was not bad at all. They even had snacks available while we waited. Once we were called, Noemi was incredibly friendly and helpful. Even though we ended up owing taxes, she took the time to carefully review everything with us, which definitely eased some of the sting. She also gave us very helpful suggestions for next year to help minimize what we may owe. And their fees? Very reasonable. Do I recommend Ramos Tax Service? Absolutely.

First time here, founded on Yelp. Based on good reviews, decided to give this place a chance…read more Filing late this year and needed to get my taxes done before the dead line! Luckily they accept walk ins. I signed in about 1040am and got called around 130pm. Mrs. Ramos was quick and kind. Seems like when I got to her all of my information was inputted into her computer. Might've been her assistant that sat next to her helped her input all the info's, to speed up the process. I sat with Mrs. Ramos for about 10 minutes and I was done. The outcome of my tax return was not the outcome I wanted but oh well. It is what it is. I feel no matter what, taxes is always owed on my part. They charged $150 for service which I think is fair, based on what others are charging to do taxes now days. If you do decide to come here, expect to wait. They do have a lot of clients and new clients as well, based on my observation while I sat and waited. The waiting area is clean and comfortable. They provide snacks to purchase, cost is about a dollar each. Parking can be a little difficult, as they have about 6-8 stalls in front of their office. I believe you could also park on the street and walk over. Location is right across the street from Honowai elementary. Not sure if I'll return next year, but I'm glad I gave them a chance and I'm glad they took me in as a walk in because I needed to get my taxes done ASAP.

We have been going to Mark and Faith for years to get our taxes prepared. It's a family owned…read morebusiness and they are great! They are friendly, professional and always do a great job! We have never had one issue with our taxes since using their services! We recommend them highly!

The team is efficient, security conscious and always so polite and pleasant! They look for every…read moreauthorized way to assist you in having the best tax advantages with minimum impact to your pocket book. They are always so busy and may have to check if they are taking new customers!

After using H & R Block for almost 22 years, my wife and I decided to go with a CPA this year. I'm…read moreso glad that we did! I was referred to Lacambra and Associates by a trusted advisor. Aris was very warm and professional; I enjoyed the entire process from start to finish. Plus, he did my taxes in half the time I usually spent with H & R Block. Aris helped us get the biggest tax return we've had in the last ten years! I will definitely be utilizing his services moving forward. You should too! Thanks Aris...You're AWESOME! :-) Michael M.Dillard

I had an excellent experience with Aris! He filed my personal tax return (rental properties,…read moreinvestments, W2s, sale of an investment property) and he was professional, responsive, and his fee was very reasonable. He answered all my questions and ensured I got the best possible outcome. I Highly recommend Aris (Lacambra & Associates).

5/5 Stars! I was facing a severe tax crisis that required immediate attention, and Lisa handled it…read moreflawlessly. She negotiated directly with the Hawaii Department of Taxation and completely resolved the entire situation. Her team worked tirelessly until everything was sorted out. They are absolute lifesavers--My808Consultant.com is a top-tier company. Thank you Lisa!

I was scheduled immediately the next morning for a free 15-minute consultation. They called me on…read moretime, summarized our consultation and emailed the summary. Very informative, happy that I wasn't charged for asking a question, and they have great quality service. Definitely recommend them and their services. 10/10 would recommend.

Taxes done right. Jackson Hewitt charges way more, adding on all kinds of fees. The staff at JH are…read moreawful, untrained, they don't print your paper so you can read before signing, she Shanelle said oh sorry cannot print, you gotta sign first! Dishonest, thieves. Anyways Taxes r us in Waipahu are professional, honest, and very helpful. You need experts they are it!

I am disappointed with the level of service and communication I experienced…read more I dropped off our tax documents on March 7 for Richard and did not receive any updates by March 14. After multiple unanswered calls and messages throughout that week, I visited the office in person to inquire about the status. At that time, Marjorie informed me that Richard had just returned from the hospital and had not yet been able to begin working on our taxes. While I understand unforeseen circumstances can arise, I would have appreciated proactive communication and the option to have another preparer assist us. Unfortunately, no such communication or alternative was offered. I chose to proceed and give the benefit of the doubt. By March 29, our taxes were completed, and I visited the office to sign the paperwork and paid for electronic filing. As of April 20, we had still not received our refund. Upon contacting the IRS, I was informed that no return had been filed under my Social Security number. After again being unable to reach anyone by phone, my husband went to the office and was told by Rina that their system is backlogged and that our taxes had not yet been filed. Rina also informed me that their system backlog was an ongoing issue since before I dropped off my taxes on 3/7/26 so I do not understand why nothing was ever communicated to us. This was extremely concerning and frustrating, as we were never notified of any delays or system issues. At no point during my interactions with Lehua (March 7), Marjorie (March 14), or Richard (March 29) was any potential delay or backlog communicated. The lack of transparency and failure to provide timely updates is unacceptable. Although Rina apologized and provided a contact number for Miriam (owners wife) I have been unable to reach hGiven the circumstances, I am requesting a full refund and will be taking our tax filing elsewhere. Clear and timely communication is essential in matters of this importance, and unfortunately, that standard was not met. As a result, I have lost confidence and trust in their services and will not be returning.

Great service and communication! Taxes were done in a reasonable time. I also like that it's…read moreclose to home and not in town.

After engaging with the CPA in a face to face setting early year and meting with one other…read morecompetitive CPA firm, we decided to move our business to Reyn Wicklund, even though the referral was to his father who started the business many years prior. Sadly he was no longer actively running it so we got the hand off to the kid. It started with some up front dialogue on getting started; jump on his portal for communications, uploads etc, add then to approving him for access banking, GET taxes and some other areas. All the typical new CPA working so fun prep steps. Then comes the long long gap of communications. To be exact zero replies on multiple emails requesting support and guidance on his own portal. When monthly GET was due we had no trust it was being handled, as it was not. So we paid it ourselves then emailing, reaching out but again Reyn decided to do it last minute without telling us. So now we've paid twice. Weeks months pass and more zero contact we are running our business not thinking about it which is sole purpose of this relationship from start as an owner my plate is overflowing with to do's, until another month the two and more lack of transparency lack of replies to countless messages about credit cards Quickbooks and so on. Terrible management. Now knee deep into mid year and no trust this guy has done a single thing for us (as had not) since double paying our GET. Sadly we are now back to square one and bookkeeping backed up so so much more. It's sad to feel this was so frustrated with a CPA. Especially of which was referred from a local and respected banker back in the day who knew his father personally. I suggest stay far from this CPA. Sometimes hard work and building a business from scratch you respect your clients you communicate with your valuable clients, not ignore them. Pick up a phone Reyn make a phone call. Reply when a letter has been written to you. Take responsibility. Well that's where entitlement comes in in our eyes with Reyn. He likely has no idea what it takes to build something from scratch and all the hard work to do so. If he did he'd know the importance of transparency and good communications.

Paula is excellent, exceptional professional service. Understood our family and business…read morerequirements. I would recommend The Tax Connection to anyone interested in having your tax worries back by a professional. The time,stress and energy to complete my taxes isn't worth the worries. Paula is extremely fair with her cost and you will be happy with your service she's providing for you and your ohana. Aloha Keith M.

Paula Jo Barrett originally told us it was a software error that led to our 2018 IRS audit. We…read morealways felt we were in pretty good hands until this - our first - audit occurred. This is when Paula Jo's lack of empathy became apparent. We found her unresponsive and very unwilling to help. Unfortunately we were lead to believe if any errors ever occurred with the tax returns she did for us that she would be responsible for any interest and/or penalties that might accrue. Not so. We were on our own. Paula Jo not only kept the money paid for preparing our faulty 2018 tax return, she also refused to pay the IRS interest and penalties accrued. Beware: Check your preparer's qualifications: Look for a preparer who is a certified public accountant, an enrolled agent, or even an attorney. Find someone that is required to meet education and experience requirements, pass an exam, and adhere's to professional standards. Don't be afraid to ask for references.