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Jacks Urban Eats

3.2 (462 reviews)
ModerateAmerican, Sandwiches
Closed 11:00 am - 8:00 pm
Updated 2 months ago

Order Jacks Urban Eats Takeout or Delivery

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JACKS URBAN EATS ATMOSPHERE

What's the vibe?
Moderate noise
Hipster
Casual
Good for groups

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Recommended Reviews - Jacks Urban Eats

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MYO salad with steak. Ate it with fries :)
K J.

I've been to plenty of different Jack's Urban Eats locations and for the most part they're generally good. The jacks urban fries are always a hit although I wish they would've let us also add garlic to them but you have to get one or the other, can't combine. I usually opt to make my own salad. The steak and most of the veggies were really fresh. The broccoli had multiple pieces that needed to be removed as they had brownish/gray spots. They no longer have the Gorgonzola dressing so I tried the Green Goddess and it was a good flavor, light and fresh. The Mac n cheese was very bland I remember it having more flavor in my past visits. Overall good for a quick bite.

BBQ Chargrilled Tri Tip Plate w/Mashed Potatoes and Mediterranean Vegetables
Donovan H.

In the 15+ years that I have been eating "Jacks Urban Eats" (at a variety of locations), my experience has always been good but not great. Truth be told is what I find surprising is that there just isn't an abundance of fast-casual restaurants that carry a ton of salad options. You have popular places such as "Panera Bread" as well as major supermarkets such as "Nugget", "Whole Foods", and "Raley's" (with create-your-own salad) but not much else. At least in the greater Sacramento area. Which takes me to Roseville; specifically "The Fountains @ Roseville" where this place has been around since 2012; four years after this upscale strip-mall officially opened. This is one of two locations in Placer County with the other being on Douglas Blvd in Granite Bay. For those that have been to a Jacks Urban Eats, the ordering process is confusing as the line snakes around and eventually when you get to the register, that is when you place your order. I remember previously when you used to write on a card of what type of salad you wish to order. Well, unfortunately they did away with that as all build-your-own salads are done electronically through the register. Not a fan of this method but it is what it is. During my most recent visit (which was on Sunday 7/27/2025 at around 1:40pm), it was packed to a capacity. Since this area was getting unusually cool weather (for July), this brought a ton of foot traffic into this place. After making my way to the register, I ordered their "Tri-Tip Plate". This was tender slices of their signature tri-tip while I decided on mashed potatoes & gravy, market vegetables, and chipotle-mango BBQ dipping sauce. My +1 went with a "Steak Salad" which uses mixed greens, bleu cheese, sundried cranberries, rosemary croutons, red onions, and balsamic vinaigrette. After paying the cashier, we both get numbers and proceed to the outdoor patio area (which is quite spacious) and enough room to accommodate at least 30-40 customers. Even though it was very busy, both our meals came out in about 7 minutes. As for my tri-tip, it was seasoned and tender but not a whole lot of flavor. Dipping it in the BBQ sauce made a huge difference but still just a 6/10 for me. My mashed potatoes were delicious but not piping hot and almost borderline lukewarm. The veggies were tasty though as this overall plate was just average at-best for me. As for her salad, there just wasn't a whole lot of steak in it. Which is disappointing since this was nearly $16 (after tax). Therefore, if you're looking for a solid salad, I would try "Garden of Eat'n" (only a mile away) as well as "Saladworks" in Lincoln. Overall, "Jacks Urban Eats" is decent but not a place I would go out of my way for. The employees here work their tail off so quality control might be an issue on days when it is super busy. But the restaurant itself was clean while the food was fresh. When you factor in the prices (which are a bit on the higher side), cozy ambiance, and slightly above average food, I am going to give The Fountains @ Roseville Jacks Urban Eats just an average three-star rating.

Maxine P.

Always liked Jacks, an pleased with daughter's choice to go here. There were 6 of us plus baby and squeezed around a table inside. I ordered the make your own salad which was great. Pick your own lettuce, 6 topping. We had sandwiches of different types. Everything was good accept the fries were Luke warm, even the garlic fries. This was disappointing. Service was fairly fast, atmosphere was lively, slightly over air conditioned in our corner. We came after 1:30 so not as busy as it could be. Like I said fries needed to be hot out of fryer but they were not. Otherwise we enjoyed our lunch.

Chimichurri Steak
Alison M.

TLDR: receipt in my food?? Food is always yummy at Jacks, the staff at this location were very nice, establishment was clean. It would've been 5 stars but during this visit the food ticket was tucked under my salad? majority was just to the side of the plate, but a chunk of the receipt was laid beneath some leaves of the salad. Wasn't that big of a deal, I've just never had this happen and this didn't occur to any of the other plates of food. So maybe they forgot to take it out for my salad? I dunno

Krystal V.

My first time here and the plating for these meals are so full and taste delicious! We had to order the food at the front before we could find seating. Definitely gave a modernize dinner setting!

BBQ chicken sandwich
Rachel M.

I ordered a BBQ chicken sandwich that comes with chicken, BBQ, crispy fried onions etc. what I received was BREAD. And dry chicken. I even called jacks to tell the girl on the phone extra onions and bbq sauce. Mind you I door dashed my order and can't get it replaced.

Came here for a quick bite, before an appointment. I chose this place because no one was in line; perfect! As people start coming in after me, I'm watching my time and reluctantly asked about my order. Not only was I told i had not been waiting long, I was also presented with the girl slamming my order down In front of me!! " hereeeee you goooo!" Super rude! Foods good, the blonde rude girl not so much.

Spicy Buffalo Salad
Jennifer G.

Everytime I meet up with my mom for lunch we always come to Jacks. My go is the buffalo chicken salad. We also enjoy a large jacks urban eats fries and share. There is plenty of seating inside and outdoor seating as well. Service is quick, they hand you a number sign and deliver it to you. ambiance is chill vibes. Clean bathrooms available as well.

Salmon Cobb salad.
Brooklynn F.

We love jacks, but the ever shrinking salmon is a real disappointment. Staff is great, location is nice, service is quick. But the price for what you're getting is starting to feel pretty silly. They also charge $7.50 for this portion of salmon to be added to salads.

Chicken pesto

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2 years ago

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Aaron T.

Thank you so much Glenn, we look forward to seeing you in again soon.

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1 year ago

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1 year ago

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Aaron T.

Sorry to hear about your fries, we will private message you. Thanks

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1 year ago

Soooo good! I love ALL the "build your own salad" toppings. And, the garlic cheese bread is the bomb!

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3 years ago

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2 years ago

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3 years ago

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2 years ago

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3 years ago

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3 years ago

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3 years ago

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2 years ago

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6 years ago

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6 years ago

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3 years ago

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4 years ago

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2 years ago

Very good food, prices OK but always a long line & much too noisy to enjoy your meal.

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2 years ago

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6 years ago

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3 years ago

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We are sorry about your salad, we will be direct messaging you!.

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3 years ago

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3 years ago

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1 year ago

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5 years ago

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2 years ago

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7 years ago

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2 years ago

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6 years ago

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Thanks for visiting us Doug, we look forward to seeing you again soon.

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3 years ago

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5 years ago

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Thank you so much for the review, we really appreciate it!!

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2 years ago

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6 years ago

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Thanks so much Allyson we so appreciate your review!

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Ask the Community - Jacks Urban Eats

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Jacks Urban Eats - tradamerican - Updated May 2026

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