My husband and I grabbed a couple of sandwiches while we were in town. They didn't look anything like the pictures of course, and my husband didn't like the burger that he had but I enjoyed my chicken sandwich. It came with a little bit of slaw, pickles, and the Alabama white BBQ sauce and was pretty good. The chicken was fried nicely. Just wish it had a little more slaw on it and it would have been perfect. The fries were good and the service was as well. Pretty good overall. read more

Jack's Family Restaurant - a fried chicken sandwich on a bun - Burgers Near Me - Tallassee, Alabama

nasty slobs, I'd rather starve before eating at jacks in tallassee al. tells you excuses not to serve chicken, foods cold 10/10 times. Insane they are still in business read more

No flavor to vegetables nor chicken. Not good. Very bland. No comparison to Kfc or Churches.

I asked for sausage and egg biscuit and got steak, tomato, and cheese. The lady at the window also had an attitude. Poor service and worse food. read more

I just want to start this review off by saying we love the Jacks location in Tallassee. This review is more for the food vendor/packager and fry cooks that let this slip through and make it to distribution. My two year old got a kids chicken finger today and started gagging. I stood up to assist her and she reached into her own throat and pulled out this chunk of bone that came out of a chicken finger. Thank goodness I was there and she knew what to do to get it out. There is a small chance that this wasn't noticed by the food vendor or a fry cook, but if the tenders are hand breaded as the slogan claims I feel that this big of a bone should have been identified and removed. read more

Jack's Family Restaurant - A picture of the bone piece with a water bottle cap for scale. - Burgers Near Me - Tallassee, Alabama

Every time I go there they mess up the order. Employees talking about inappropriate things at the drive-thru. And there is always a lot of food on the floor and I guess they want clean it up. Horrible place to eat will never go back read more

I just made a purchase at the Jack's in Montgomery, AL on the Northern Blvd. I ordered 2 crispy chicken salads with 4 tender separate from the salads with a bagging ticket of 18.68. The service wasn't good the cashier had a very unfriendly attitude and i was told to pull forward and had to wait for my salads which was made poorly and my tenders showed up up separately from the salads. I opened my salads and they where made very poorly with little to no lettuce and my chicken looks torn apart with fingers not a utinsil. I might be one person but I know I'm not alone in feeling this way. This is my last purchase with them. read more

Jack's Family Restaurant - My salad from Jack's on Northern Blvd Montgomery AL - Burgers Near Me - Tallassee, Alabama

I really like the BLT and have gone there often. However over the last 3 months or so the Customer Service has gotten worse with each visit. This morning it hit Rock Bottom. I was at the counter for about 2 minutes before I was acknowledged. After a minute or so I asked if I could be served. I was told that she would be with me in a minute as she and another person was fixing one cup of coffee, but was having a problem putting the lid on it. Once they got the lid on, one went one way and the other to the back. I stood there for a few seconds and decided to leave. I called from the parking lot as I left to vent my frustrations. A young man took my name and number but I never received a call. read more

Very stingy with a condiment. If you ask for ketchup they might give you one if you're lucky. If you get fried chicken fingers and want some ranch it cost extra read more

We have been to the Tallassee and Millbrook Jack's Both were clean and the staff was friendly. We go for breakfast a couple time a month. We will tomorrow. read more

I love eating at Jack's...BUT , the service is beginning to go down hill quick in Tallassee, Al. I ordered 8pc chicken , with 2 sides. I even called ahead because they are known not to have chicken cooked . I was told I could place my order and it would be ready in 15 mins. I waited then went to pick up my order and then forgot one side and then had me pull up and said it wasn't ready I would have to wait another 10 mins. It's been 10 mins and I'm still waiting .... very disappointed read more

Went through the drive through this morning. Ordered pancakes. Got home....no syrup. How good are pancakes with no syrup? Of course I had to pull up in line and park as usual. My husband goes some mornings for breakfast before work and they won't even be open at their posted opening hours. I think Jacks and my family are breaking up. read more

The best fast breakfast in town. (Breakfast special, its filling and a value).Their chicken tenders rock! I really enjoy having a choice here on tallasee now. Jacks has a great atmosphere and very clean dining area. Thanks Jacks! read more

Slow as Christmas and constantly running out of chicken I have to pull up and wait every single time even if it's just for an ice cream

The only reason I'm giving this place a 3 is because the food is amazing. Some lady offended my whole entire family. It was me, my Mom, my Daddy, and my niece and nephew. One of the workers approached us and asked my Moma if she lived by what her shirt said. My Moms shirt says "Be still and know I am God". She told my Moma that she didn't live the saying that she just wears the shirt. And then I spoke up and told her what it meant. Then she continued to badger my family and tell us we weren't living right that she was a Jew and she knew we weren't living right. She scared my niece and nephew and we left!!!!!!!! This was not right at all. She literally scared the kids out of the restaurant and they couldn't finish their breakfast. My Daddy got into a small confrontation with her. This lady does not need to be employed any where !!!!! It isn't her job to judge and especially badger paying patrons. read more

I saw all the bad reviews and wanted to chime in! I am no kin to anyone there or have any reward in it, I just think it's a good place to eat! I go here to meet a friend on average... About... once a month ever since they opened and never had bad service or bad food. They are nice to me and the food is good... Especially the chicken! It's the best go food chicken ever! Wow! I have never had to wait long either, very fast service! Give it a try, the people there that I see work hard and do a good job. read more