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Jack's Prime Cleaners

4.7 (93 reviews)
Closed 7:00 am - 6:00 pm
Updated 3 months ago

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Services - Jack's Prime Cleaners

Clothing alterations

Clothing mending and repair

Dry cleaning

1 More Service

Stain treatment

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Recommended Reviews - Jack's Prime Cleaners

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I cannot say enough wonderful things about Sada, who does alterations at Jack's Prime! Not only does she do perfect alterations, she is creative and talented! We took my plain black dress and completely transformed it for my Beatle's themed gala by putting a row of daisy's around the empire waist and the neckline-- all her idea. The result was classy and beautiful. I've been going to Sada for at least 10 years, and keep following her around wherever she works. And by the way, she is the sweetest and kindest person as well!

The worst , rude , disrespectful customer service I've ever seen in a business in my life. I'm a medical professional and I took my scrub for dry cleaning here. They gave it back to me on a hanger and cover , looked like it's done and charged me more. Than anywhere else! My pans was completely dirty!!! They couldn't clean it up and they've never told me they couldn't get the job done!! Instead they charged me and even though I returned my pants to them and nicely asked them why they charged me when they didn't get it done?! The young guy started to shout out in front of all people there and disrespected a woman to the max!! I could not believe how he treated a customer!!! I've not seen that in my life! I should have call police!!!!! I just left and he even came to the door screaming !!! I'll report them for sure!!! Please do respect yourself and never ever use them!!!

Lea L.

Been using them for a few months and very happy with the service. My clothes always look brand new!! They also do alterations like fixing a zipper. Thankful

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7 months ago

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4 months ago

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1 year ago

Always great service and job well done. Easy parking. Alterations are quick and reasonable.

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7 months ago

Highly recommend. Despite moving away from the area, we still make the drive to Jack's for our dry cleaning!!

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1 year ago

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8 months ago

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1 year ago

Over priced for alterations. I have a lot of business but I will drive to Hollywood before I do that again

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3 years ago

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2 years ago

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2 years ago

Just picked up my dress I needed altered quickly for an event. They did wonderful job, fits perfect!

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7 years ago

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3 years ago

My first experience was amazing! On time (early actually) and sent me a text to let me know it was ready. $37 for a suit and silk dress.

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4 years ago

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Ask the Community - Jack's Prime Cleaners

Can you see a patch on a baseball hat? If so, What would the price be?

$8 Thank you

How much does it cost to have pants hemmed?

Hy Tymera -- I've had more than 10 pair hemmed by Jack's, and whether they were lined or not, each was $10. They also did a very nice job.

View All 15 Questions

Review Highlights - Jack's Prime Cleaners

And customer service is excellent - really friendly and welcoming.

Mentioned in 3 reviews

Read more highlights

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cannot say enough amazing things about this dry cleaner! From the moment you walk in, the customer…read moreservice is warm, professional, and genuinely welcoming. The team goes above and beyond to make sure every item is handled with care, and the quality of their work is consistently outstanding. My clothes always come back looking absolutely perfect, clean, pressed, fresh, and treated with incredible attention to detail. They've handled everything from delicate pieces to everyday work clothes flawlessly. Turnaround time is fast, communication is great, and they truly make you feel valued as a customer. It's rare these days to find a business that combines professionalism, reliability, and such friendly service all in one place. You can tell they take real pride in what they do. Highly recommend to anyone looking for a trustworthy, top-tier dry cleaner. This place deserves every bit of the 5 stars!!

Reliable, customer-focused spot. Greg (the owner) provides exceptional customer service, knowledge…read moreof fabrics/materials, and goes above and beyond to meet customer expectations, unmatched in the area. Strong points for thorough cleaning of the three dress shirts I got dry cleaned here with a quick turnaround. Pricing is reasonable/affordable compared to other local options, with good value for the quality. Based on the reviews I had figured it's a go-to spot for locals. Convenient corner location, Whitsett & Chandler, with plenty parking available. Straightforward, clean storefront with friendly, professional service.

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This review is long overdue…read more I was looking for somewhere that could quickly turn around cleaning of down blankets and pillows... but that would go easy on the cleaning solution because often times when you get down cleaned - it has a very distinct chemical smell to it that makes it a bit unpleasant to snuggle up in. Hopped onto Yelp and saw the outstanding reviews for this place, so I gave them a call to see what their turnaround time was. I got lucky and got a very honest employee who told me that if I brought it to their location in North Hollywood, it might be a full week, but if I were to drive out to the Glendale Main store l, one could usually get items back within 24 hours if requested. The extra 20 minutes was well worth it - sure enough, they turned everything around within 24 hours... Everything smelled great, was super clean, nicely packaged and sanitized... And I even got a discount as a first time customer which I didn't even know was a possibility - they simply offered it up. Cannot recommend this place highly enough. Especially for high-end blankets, towels, upholstery, and other bedding items that need a good fresh deep clean. Thank you.

Expensive prices and took over 3 weeks to repair a button and tear in my dress. The repair wasn't…read moreflawless like it should've been considering the price. They didn't update me on the status of my dress I had to call them and ask. Poor customer service all around.

Steamer Cleaners - The dress couldn't be more stunning

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Steamer Cleaners is the kind of place that reminds you what it feels like to be a valued customer…read more This family-owned gem in Sherman Oaks does everything right, and I can't recommend them enough. First, the service is genuinely exceptional. The staff at the front desk is incredibly knowledgeable -- I came in with a lot of questions about their cleaning process, and they answered everything thoroughly and transparently. As someone who has been navigating some health challenges, I care a lot about what chemicals I'm being exposed to, and it meant the world to me that they use cleaner dry cleaning alternatives. No runaround, just straight answers. One visit, I came in needing a quick repair. The woman at the counter had a moment, fixed it on the spot, and didn't charge me a thing since it only took about twenty seconds. That kind of generosity and care is rare. They also noticed a moth hole in one of my sweaters and proactively emailed me to let me know before I even picked it up -- that's the kind of attention to detail you just don't see everywhere. And their app is a great touch; it notifies you when your clothes are ready so you're never left guessing. I got a text and my clothes were done 2 days earlier than promised! They seem to take real pride in their work, and it shows at every touchpoint. If you're looking for a dry cleaner that treats you like a person and actually cares about doing a great job, this is your place. It's a neighborhood joint and you can feel their care. A+

I took my brand new designer denim pants for alteration. First time they did wrong job. I took it…read moreback and second time they gave me with the sticker non removable, im asking clean it they give me with the dirty stain . I'm very disappointed because its a visible place ((

Ultimate Cleaners - Red carpet in the freshly dry cleaned green dress

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Service is consistent. People are very friendly and helpful. They stand by their work. I've been…read moregoing to Ultimate since it's inception

After being a loyal customer for years due to the convenience of this location near my home, I was…read moreextremely disappointed by the way I was treated today. I sent my husband to pick up my item, and he was charged for an alteration that was never mine. We were told it was a "past due balance," which made no sense as I have never had any outstanding charges. When I called to clarify, the owner, Sheri, admitted there may have been a mistake and that they likely confused me with another customer. However, instead of apologizing, she abruptly said she had customers waiting and could not continue the conversation, telling me I would need to physically return with the card later. I called back an hour later and provided my credit card information for the refund. While she agreed to process it before closing, when I expressed frustration over the inconvenience and their error, her response was, "Maybe you should find a place that makes you happier." What disappointed me most was not the billing mistake itself, but the complete lack of accountability, professionalism, or basic customer care. After 8 years of patronage, I will never return. I expected far better treatment from a business I supported for so long. This place seriously needs better leadership and customer service.

Jack's Prime Cleaners - dryclean - Updated May 2026

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