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    Jack's Pawn Shop

    3.8 (5 reviews)
    Closed 9:30 am - 5:00 pm

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    Red Wing

    Red Wing

    2.5(8 reviews)
    1.3 km
    Established in 1905
    Family-owned & operated

    Gave 1 star cause I had to. Purchased my boyfriend a pair of work boots for his birthday at the…read morecost of almost 400.00. He has previously worn tradesman style boots from Red Wing that worked fabulously for him for almost two years. I went in seeking help as I have never purchased these types of shoes before. I was going to purchase him the boots he previously purchased as they were awesome quality, lasted forever and through anything, including all types of weather, and I was conned and convinced into purchasing the King Toe 8" boot instead, as they were described to me as 'better' in every way, shape, and form (literally). I did not mind spending the extra money as I care more about the protection of his feet. I was helped by a gentleman in his 50's, smaller beard, and an injured back or knee, who spoke to me about his long haul career and he was so helpful with information about what worked for him. I expressed this to the manager, Christina, at Red Wing in Langley, BC, who insisted I just made up a whole ass employee, and then insisted I was being helped by another customer as they have never had an employee that fits that description. Less than 5 minutes later, it turns out she 'remembered' that the owner of the store used to long haul, is in his 50's, and supports the store when in BC. I was conned into the more expensive but absolute garbage boots by Trevor, the owner of Red Wing, Langley. Nice! I am not kidding you when I say the boots are falling apart in less than 7 months of wear and unfortunately, Christina has just told us that they are not covered under the warranty as they are not a manufacture defect, simply regular wear and tear. I am wondering how his cheaper and older boots held up almost 4x longer than the more expensive boots I was convinced to purchase. I felt like an idiot in the first place shopping in this store as a 27 year old female, and I was actually really impressed with how I was treated in there. However, the guys (Trevor and Joshua) were so polite because they knew they could drain every dollar they wanted out of me as an uneducated woman who has never purchased a pair of steel toe boots. Purchased November 10, 2022. Boyfriends birthday - December 5th, 2022, first day of wearing the boots. Todays date - July 3, 2023 These boots have lasted no longer than 7 months, and he was accused of just being too rough with them, the stitching is his fault, the soles falling apart are his fault, and the fact that water seeps into them already are his fault. The manager told me a story about a customer who pulled a shoelace on one boot with the other and ripped the whole top portion of his boot off. I'm sorry, but WHAT!? if anyone is stitching leather together, I would fully expect it to be stronger stitching than that. Are heavy duty steel toe work boots meant to take a beating, or no? I'm confident the quality of 'leather' they are using is no better than what you would find at wal-mart; poorly stitched, poorly manufactured. Period. Photos below for you. Might I add, my boyfriend is not in concrete, construction, or anything that could remotely do this kind of damage to a shoe. He drives a tow truck, which is labour intensive, yes, but many hours spent driving. He's been in the industry for 9 years and is 26 years old, he has always invested in proper certified equipment, including his footwear, for years. I expected much much better from Red Wing, especially because he loved his older Red Wing boots. Neither of us will ever buy another pair of shoes from Red Wing.

    Impressed with the friendly customer service we received from manager "Christina" ... what a…read moredifference after visiting a local competitor store! (Their staff were rude and unapproachable) Bought (on order) preferred and specific $400+ Red Wing Safety Boots, will purchase insoles upon return for fitting. Needless to say, it was worth the distance to go for the attentive assistance from this Langley Red Wing Store. Both Christina & Josh were very helpful.

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    Jack's Pawn Shop - leather - Updated May 2026

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