HUGE help! Highly recommend for live gear or odds and ends accessories. I needed some last minute…read morethings and the associates at Charlie's were so kind and eager to help! Even when they didn't have in stock what I needed, an associate jumped right in and created the piece I needed himself. Guitar & Violin accessories. Will definitely return next time I'm in the area. Thanks guys!! Long live music nerds!

I have always had great results with Charlies from the first time I used to visit the Cape to now…read moreas a Professional musician. From a punk kid with a dream to a musician with a lifetime of performances, experiences and adventures under my belt...and I still shop Charlies for my music related gear. See ya again soon guys, TF

Nice little local music shop on the Cape... And there's not too many of them! You can find the…read morebasic things you need, strings, picks etc. They did have a couple nice guitars in there as well. Good for basic supplies, but not a boutique guitar shop by any means.

When I joined Marks Band Program, I wasn't sure what to expect, but it has become one of the high…read morepoints of my week!! We get to play on stage in a great setting, all the equipment, surfboards, guitars everywhere, kid friendly, adult friendly... and now we are playing out!! Harwich, Chatham, Brewster... Mark sets it all up and breaks it all down.It has opened a new door in my life, it's a blast and I highly recommend it!!!

What a fascinating environment... beautiful pianos and keyboards all over the place. It is worth a…read morevisit. I have been at the "Mill" every week for over 6 months for piano lessons. It is such a nice experience. I am learning all the time in so many ways. My motivation to practice and play continues to expand. Everyone is professional, friendly, and knowledgeable. TY

I came across Piano Mill recently from an ad they placed for a piano on Facebook Marketplace…read more Right from the start, I was extremely impressed with my interactions with Eli. It was clear he knew a ton about pianos and went out of his way to not just sell a piano but to make sure the piano I was looking at was a great fit for my needs. Any purchase I make I do a ton of research and Eli was great at patiently answering all of my questions. They even went out of their way to open their store on an off day to accommodate my schedule. Without exception, everyone I dealt with (Eli, Rob, Robbie and the moving crew) were fantastic. Piano Mill has my highest recommendation.

An experience of high quality from start to finish. Having visited a number of show-rooms in…read moreseveral states on my piano search, I feel that Falcetti's provided excellent service that I cannot help but recommend to others. Here is why. *Pre-Purchase* The instruments in Falcetti Pianos showroom are in consistently excellent regulation, voicing and tuning (this consistency is not present in other showrooms I visited in various states). Making an appointment was easy and once there I was able to take my time with the instruments, alone in the showroom. On his own initiative, Conner even turned off the AC to create a listening environment to get to know each instrument's nuance. The opportunity to really LISTEN this way is itself worth the price of entry. I found the staff at Falcettis to be more like resources and less like sales-people: they gave me generous time and space to get to know the instruments without any sort of pressure. When I had questions, Conner and Jake were quite knowledgeable, and I feel I learned from them. *Purchase* When I found a pre-owned instrument with which I feel in love, I was offered the opportunity to place a fully refundable deposit to hold the instrument while I visited other showrooms and played other pianos. Again, no pressure. Once I was certain that this instrument was for me, Conner was extremely helpful not just in arranging the purchase but also in helping me source an artist bench at an incredible price, arranging to move my current instrument at no additional cost and arranging a tech to come and re-install a Dampp-Chaser humidity system (that we use as a sort of humidity insurance along with ambient humidification) at no additional cost. At each turn, I was met with generosity and a helpfulness that turned what could easily have become a cumbersome, complex process with many moving parts into something that was, simply, easy. *Move* The moving team communicated in a timely way, was timely (they completed their work ahead of schedule) and, again, made the entire operation easy. Omar, Falcetti's tech who came to reinstall the humidity system on the new instrument was excellent. Timely, did excellent work. A pleasure to work with him. Overall: I am so happy, and thankful, to start what I am certain will be a long-term relationship with Falcetti Pianos.

We bought a new hybrid Yamaha…read more The piano itself is a great instrument. I was allowed as much time as I needed to experiment every instrument in the store I wanted. The price of the piano was acceptable by market standards. The purchase was a trade up and we were given a fair offer for our old piano. Last but not least, the staff is very pleasant to deal with. When the time comes to purchase a concert grand, this will be my first (and very likely the only) stop. Looking forward to that, because it will mean we're rolling in it.