The actual event is really cute! There's photos ops for super cute photos and plenty of activities such as mini golf, go kart, mechanical bull riding, ax throwing, and gem mining. It's a lot of fun and you will have a great time! However, it's completely unorganized. I bought two tickets in advance for 8:30pm. I waited a whole hour in line to get in. I didn't get in until 9:30ish. They were accepting walk-ins with no reservation and only two cashiers, no wonder the line was so long. Why create a time slot and accept reservations if they're not going to honor it? In addition to that, people were cutting line. I'm not talking about 1-2 people, I'm talking about whole groups getting in front of you and staff didn't care. Once we actually got to the cashier, they not only ask for your ticket, they ask for your ID and your credit card. They scanned my ticket that I got emailed AND texted to me, and it was showing up as a different person with a different credit card. I literally showed them the email where it had my receipt with my NAME AND CREDIT CARD info plus the text I received. I also had to show them my card statement to proof I had paid for them. They literally had 4 types of verifications and they were STILL HESITANT in letting me in because of THEIR system. At this point, I was so aggravated that I had to wait a whole hour and then had an issue with the ticketing. After 10 minutes of going back and forth, the manager finally decided to "honor" the tickets I had obviously purchased. Ridiculous. When they're finally letting me in, they tell me that there's only one mechanical bull and it might close early or I might not even get on it because the line was so long and last call is at 10:45pm. I literally paid extra to go on the mechanical bull which was $11 extra on top of the admission ticket. They only offered me a drink ($9) or gem mining ($9) to trade for the mechanical bull. When I asked about the go karts, they told me it was over the limit. So I guess it's okay to steal $4 from me (I bought two tickets) because they over sold tickets and now I couldn't get on the mechanical bull that I had paid for IN ADVANCE!!!!! Honestly, terrible customer service. I can't believe I paid $100 to be rushed to do everything in about an hour since last call was at 10:45pm. Things got even worse when at 10:20pm they announced that it was about to be last call. My boyfriend and I were in the ax throwing line, so we didn't want to get out of line. We barely had time to do the gem mining--and even then, the girl was hesitant about giving it to me since it was already 10:25pm at this point. I reminded her that the email I received said 10:45pm was the last call and she did give it to me. Ugh!!!! They ruined the experience for my boyfriend and me. We tried making the best of it, but I was just so frustrated. If you do go, avoid going in the evening. Try going early so you can get all activities completed. read more