DISHONEST people! I needed a moving permit and registration renewal and was informed that the total cost would be $50 on the phone. I went to Jackie's and processed the transaction. They explained since I needed a moving permit I will need to pay my registrations fee in advance and come back with my smog paperwork's to complete my registrations. I paid my fees and confirmed that once I get my smog completed.. I just need to return and turn in my smog paperwork to Jackie's and the process is completed. Super simple and easy. I return with my smog paperwork and now they want to charge me an additional $50 to complete the transaction. Even my receipt states "California Registration Renewal Fees." Jackie, herself, explained to me in detail why they need to charge me again. Her employee failed to explain the part to complete the registration you will need to pay another $50 to turn in your smog paperwork. She apologizes nothing can be done because the employee Jackie failed to trained properly that did my paperwork conveniently, is no longer with them and no one can dispute what the employee did. I was there on 10/13 and today is 10/24. Why would I pay $50 dollars to do my registration renewal process but have to pay another $50 just to complete it? One's incompetence to train their employee should not be made held accountable by your customers. read more

Jackie's Auto Registration Service - Registration Services Near Me - Corona, California

Jackie and her team are the best. I've used Jackie to get titles etc for 4 old motorcycles, smooth and easy, never had to deal with DMV which would have been impossible. Great little business!!! read more

Jackie's is the place to go if you don't have time to deal with the DMV and don't have AAA. Even if you have AAA, this place is fantastic for commercial vehicles which AAA cannot help you with. I use them for all my commercial vehicles. They are friendly, prompt and efficient. Can't ask for anything more. Thank you guys for everything you've helped me with over the years! read more

I purchased a new car out of state and needed a VIN verification. I was referred to Jackie's by the company doing my tag work, and after reading all the 5-star Yelp reviews I called Wednesday afternoon around 3:30pm. Unlike some reviewers, I was not told to "come on over it would take 10 minutes" but told I would need to schedule an appointment for the next day (totally fine), which I did for 4pm. Fast forward: I drove over in rush hour traffic, I am a half mile from Jackie's, and they called at 4pm to say they needed to cancel my appointment: "Our VIN verifier can't be here for unforeseen reasons my friend" -- I understand that schedules can change, but I would have appreciated more than 0 minutes notice before my appointment. "Could you come by tomorrow instead?" Unfortunately, my Friday is now booked solid because I moved things around to free up my Thursday, and I am traveling for business all next week. Jackie's has left me in the difficult situation of making other arrangements or delaying my tags at least another week (which really isn't an option). It is possible that Jackie's is as good as everyone says, but my experience was unfortunately a waste of time and no VIN verification to show for it. read more

Jackie's was super fast and VERY convenient. I along with others, HATE the dmv and so I was dreading going there this year. Amongst my searches I found this gem and I will DEFINITELY be coming back next year. Not only are they reasonable, but they're quick, friendly and accommodating! Highly recommend! read more

The dealership I work for has been using this service exclusively since 2016. We CANNOT BE MORE PLEASED WITH THE SERVICE. We have sent them many complicated registration/title issues and they handled them quickly & professionally. Even during this COVID pandemic when DMV is working even slower and more sporadically than ever, they have been diligent in making sure all of our work gets complete as quickly and completely as possible. I have nothing negative to say about this service and highly recommend them. read more

Thanks for your help in transferring my husband's personalized plates to his new car. Fast efficient and professional.

We have just experienced the worst situation that I do not want to ever happen to you or your company, this company changed its address from Santa Ana to the city of Corona, and they never notified this change to the DOT for our company, since June of the year After the DOT sent important notifications to carry out an audit, and we were never notified, Mrs. Jackie argues that they collected mail daily at the old address but never saw our letters. Thanks to this negligent situation due to the stoppage of this company, we received a 30-day suspension. With the plate reassignment process, we have been unable to operate for a total of 6 weeks, which has caused thousands of losses for our company and family, the consequences to this point are terrible. Please be careful who you trust, we come to this company for referrals, we never imagined the damage that negligence in handling responsibility with correspondence could cause us so much damage, there is nothing to do at the end of all this It was our absolute fault for trusting the services of this company. read more

Great place never had a problem I'm a dealer myself and I sent all my clients to them to register my cars and never had a problem with them Highly recommend for any dealer or any individual read more

This place rocks. Was dreading having to register my out of state vehicle here in CA simply for the thought of having to go to the DMV. Randomly found Jackie's Yelp via a Google search, when looking for DMV wait times haha. Showed up, no appointment, no waiting. They were able to do VIN verification, all the paperwork, and issue me actual plates and registration in hand...all in about 15 minutes. Totally worth the little bit extra they charge for their services!! If you need any registration issue handled, DO NOT go to the DMV....go here!!! Thanks to Jackie's team! read more

I had recently moved, and realized that my registration never forwarded to the new address. I was dreading on going to the DMV, and the earliest appointment I could get was more than a month away. I did some searching and found this place. At first, I was a bit skeptical that services like this even existed outside of the DMV or if you have AAA. Came in without an appointment, got my registration renewed, and change address, and out of there in less than 30 minutes. That's less time than even getting a number at the DMV. Highly recommended! read more

I recently had issues with a Mercedes (MBFS) lease transfer. The car came from Nevada into California. MBFS wanted me to post registration fees in order to send the registration packet to DMV Sacramento to register the car into my name. However, the DMV would not allow me to post fees unless i had title and MBFS refused to send the title. I was helpless and threatened to return the car to a Mercedes Benz dealer and cancel the lease. After wasting 3 days with MBFS, AAA, and DMV found Jackie and she answered all my prayers. She handled everything for me and got me a temp registration card. I am currently still waiting on MBFS and DMV Sacramento to clear the permanent registration but so far her services are unbeatable. I will never step foot into a DMV again. Jackie, if you are reading this. Thank you!!!! I love you and your team. read more

Writing this review on belalf of my husband, who doesn't yelp, but reallly insisted I post for him. He could not have been happier with Jackies. He recently purchased a grey market vehicle. A vintage Japanese import, from an out of state seller. We had read many horror stories of the difficulties new owners faced when trying to get their grey market vehicles registered in CA. One of the sellers recent clients is still struggling to title his moths later. Anyways, my husband was way stressing out and almost considered not purchasing due to the difficulties of the state to state transfer of an import, but we luckily found Jackie's through Yelp. No appt necessary, they took care of the whole process, and a week later he had plates in hand. He didn't have to deal with the DMV himself at all! Everything was a breeze, vin verification, paying the taxes on it right then..the price was very reasonable too. He said he was expecting to pay 5 times the amount for the convenience, expertise, and services provided. He even told the seller about them, so they can refer their future clients here as well. 100% happy customer, and we will be using them again in the future and recommending them to anyone we know. read more

Jackie and her team are the best. At first it might seem expensive but I've used Jackie on 4 motorcycles that I bought to restore that didn't have titles. Good luck trying to do this on your own with dmv where every agent gives you a different story and bounces you around forever. If you want to be expertly supported then call Jackie's! read more

I wanted to report the very nice experience that my son & I had yesterday, with Angie at Jackie's Auto Registration in Santa Ana, CA. My son had purchased an out of state pickup truck, and then returned to California, so we needed to get it registered in CA. I saw from the DMV website that we needed to have it inspected before it could be registered, to do a "VIN number verification." But, it was going to be a nightmare, with the DMV unable to schedule an appointment for a long, long time, and then the expected wait for the inspection was going to be hours. We saw online that Jackie's did the VIN verification, so decided to try it. Turned out to be a very, very good idea. I called Jackie's, spoke with Angie, who gave us information about how to get a Weight Certificate first. I had no idea what a Weight Certificate even was, but she explained it, and referred us to a place a few miles away to do the required weighing (required by the DMV prior to registration of out of state trucks). It only took 15 minutes or so, and cost $25.00. They gave us the weight certificate on the spot, and we showed up at Jackie's with it, the Smog certificate, and the out of state Title. Angie introduced herself, was very friendly, and explained the procedures, and immediately started the VIN verification. Fee was $25.00, which we felt was very fair. Then, at our request, she created all of the DMV applications paperwork for the vehicle registration. This fee was also $25.00, which again we felt was very fair. She knew what she was doing, and one hour from arriving, we had signed the DMV paperwork, paid the DMV fees, and walked out of Jackie's with the actual new license plates (Jackie's is an authorized agent for the CA DMV, and has access to an online portal), as well as registration stickers, and the registration certificate for the glove. Done, in one hour, rather than the days or weeks that it would have taken at the DMV (as well as several trips, as we knew nothing about the need for a weight certificate, until Angie explained it to us...before we even went to see her). What a pleasant experience for us, compared to a DMV experience. Thank you, Angie, and all of the staff at Jackie's! We obviously highly recommend your company, and will continue to use Jackie's for all of our future DMV registration needs! Roger M. read more

Jackie was extremely helpful courteous and friendly. She told menexarly what I need to do in order to get the title to a car I purchased. Thanks for all you did for me Jackie! read more

If i could give this place 10 stars I would ! First off, I wanted to speak to Jackie personally because obviously this is her business but Maricela (who is so sweet) answered and was able to Help me with what I needed. They said they could take me at any moment which was nice because I wanted to get what i needed to get done ASAP without having to go to DMV! Came in and everyone greeted me so nicely, had some funny convos with them while they were doing my work, and i was in and out in less than 20 mins ! I would Definitely recommend Jackie's auto to anyone ! You guys are awesome ! read more

Took less than 10 minutes! Super friendly. Got me in and out & sticker same day. 377$ later. Haha. Pricey but worth it.

Friendly, helpful, and very reasonable. Totally worth every cent!! Will definitely go back if I need to. Highly recommend this place!

Jackie's is THE PLACE to go if you have a grey market vehicle and are being given the runaround by the DMV. Grey market imports are something that not a lot of people know anything about, even the DMV and those they send you to. Nobody knows anything about this, most likely because the state doesn't make much money off of these vehicles and so don't put resources into it. Either that or it's just a comical joke of epic proportions. I bought a 1987 Land Rover Defender 90 that had been imported legally to Oregon and was registered there. The DMV started to give me the runaround and it was soon very apparent that the DMV employees I was dealing with didn't exactly know the rules and regulations. They were sending me to the CHP - sending me to get a smog cert (which my vehicle is exempt from) and told me something different every time I was there. A friend of mine told me to call Jackie and she had my vehicle registered as soon as I got all of my paperwork to her. She intimately knew the rules and regs that concern grey market vehicles and how to find the right DMV inspector who also seemed to know the regulations as well. Jackie did in a matter of hours what the DMV was preventing me from getting done for three weeks. And for a ridiculously low fee. I will take every registration issue I have to Jackie. Especially the unique and obscure vehicles I tend to deal with. Jackie and her colleagues are total pros and took care of me from the moment I first got her on the phone. Grey market, parallel market - do yourself a favor and go to Jackie. read more

I usually don't leave any feedbacks for any businesses but, I was so impressed that I had to do it to be fair. Fast, friendly, great service and professionals!!! A must, must place to go to if you have an out of state vehicle and don't want any headaches from DMV. I'm with the other reviewer "why this place doesn't have more reviews"? If there was a 10 stars rating they would have got 10 stars!! DON'T WASTE YOUR TIME AT DMV LET JACKIE DO IT!!! read more

Jackie is the BEST! She is so kind, affordable & knowledgeable about all needs! My family & i went to her with a mess and she sorted everything out with the messy tolls, etc and made the process so simple! We have been coming to her for years since we were new to Orange County and we won't go elsewhere! Thanks a ton! read more

Great people and so glad I found them instead of spending the entire day at the BMV. They were all so nice in person and on the phone. Very knowledgeable about the paperwork too. Totally worth the cost. read more

I called Jackie when they opened and she was able to help me within mins. Great service!

I want to start by saying that I called this place but haven't come in yet. Although I have yet to come here, I was very impressed with the prompt and friendly service I received over the phone. I believe the person I spoke with was Jackie. She took my inquiry with a healthy sense of urgency. Enough so that I felt 100% confident that she genuinely cared about the reason for my phone call. I've got Jackie's number now, so it's nice to know that if I call again, I will be heard :) read more

With all due understanding to COVID19 and what part is has played in delays, especially with the DMW. My experience was not pleasant on the post sales side. My biggest concern was the absolute lack of communication from them. If I don't call I get nothing, no updates nothing. It has been about 5 weeks as of today since I engaged them to get my regular plates, the upfront attention to get me what I needed was certainly a plus of course as it should be, thus the reason I went with 2 stars or it would have been less. I am a stickler for communication and this was a complete failure. Sorry but you cannot continue to use COVID as a crutch when you charge a premium to customers for your service and then blame the DMV for the delays, you cannot blame the DMV for your poor communication. You need to set the right expectations and COMMUNICATE with your customers. You should have pushed and escalated vs making the customer wait without any updates, and made sure you got what you need for your customers. 5 weeks to get regular plates and a vehicle registered when you charge a premium to help folks avoid the lines and delays and challenges is not acceptable. For the lack of communication alone is my reason to not repeat my business with them. But I am just one customer lost, and I doubt they would care. So be prepared if you decide to use their services, because unless you owe them money they do not communicate. read more

I went for a smog check without an appointment. Very quick service and super nice. I will definitely be using his service again and recommend it to everyone who needs a smog check that doesn't want to spend hours waiting. read more

Jackie is a very nice person and efficient. I brought in the paperwork and she took care of everything in 15 minutes. Very nice to deal with and efficient. Can't ask for more than that. I highly recommend Jackie's auto registration service. read more

Jackie's Auto registration is fast and easy! I had my commercial limousine to register. Jackie and her team took good care of me. They also do vin verification, I'll definitely use them for my other fleet cars!! Thank you. read more

Jackie's Auto Registration has been a life saver through-out the last few years. Jackie is a pleasure to work with, and has helped me register at least 100 trucks in California. She helps remind and process renewals when needed, and makes working with the DMV seem like a breeze. I work for a vehicle manufacturer out of state, and suggest Jackies' service to my customers when they need direct help. 10 out of 10 would reccomend! read more

went here for a lease transfer registration. super easy saved me time by not having to spend hours at the dmv. I was in and out in less than 20 min read more

Jackie and her team were professional, courteous and quick. They took care of my private party truck purchases and I got to avoid the DMV.

I was recently gifted a car that was registered in another state and was totally confused on what I had to do to get everything transferred over to my name. I went into Jackie's Auto Registration after finding them on Yelp and had new plates and registration within an hour. They were very friendly and helpful. Their service fee is extremely reasonable especially since they saved me the trouble of going to the DMV ($35 to register my car and $25 for the VIN verification). I am extremely happy that I found this business. read more

Great service and clear explanations. Delivered on what they promised. Fun and friendly staff.

Called them, the girl at the front who answered the phone was really courteous. She look up all my info, told me to come in and that the while process would take about 10 minutes. Of course I thought she was lying because they always tell you that to get you to come in. But I went in filled out one piece of paper paid and she handed me tags. The service was great and just as fast as she promised. I would definitely recommend going here and will be back next year to renew again.... read more

I've been going to this place for a while now and I have to say the customer service is going down and the prices are going up. Especially since they've hired a new girl in the front office, I believe her name is Marisel (the one in the Yelp pic). She has no personality, no customer service skills, no problem solving skills, her job is basically to try to find a way not to help you out. She is quite rude and quite frankly lost my business today. I went to another registration place on the other side of town and they helped me with no problem and I was in and out of there in 15 minutes. read more

Great people! Friendly great service! They are knowledgeable and work with your dmv needs even when the issues seem challenging or almost impossible. Goodbye DMV! Thank you Danny you are awesome! read more

Jackie's Auto Reg are super professional, and helpful individuals. I drove over 600 miles to seek out their service and they did not disappoint. The highest marks for this business, absolutely recommended. read more

If you buy a used car from a dealer ask how they handle their 'paperwork'. I bought a car from SocalAutomotors on July 7, 2017. They put the Temp registration in window as normal. No plates came with car (I was told they were personized plates) . After two weeks of no license plates and no word on any paperwork, I went to the DMV and was told my 'dealer' had to handle the registration. I called the dealer and they said they called 'their people' and could expect the registration in the mail soon. It was registered July 28 and arrived with no license plates and no 2018 tag. Jackie's Auto Registration did their paperwork. I was stopped by the police for no plates or tags on Oct 20 and called the dealer and Jackie's on Oct 23 to find out where my plates were. I did get the plates the next week but interestingly enough the postmark was Oct 23 (the day I called) AND still did not get the 2018 Tag for the plates. I called Jackie's about getting the tag was very rudely handled by their office and was told they had included the tag (which they did not) and that I would have to pay for a duplicate tag. After talking with Jackie directly they agreed to 'pay' to get the tag that should have been sent in the first place and it was sent on Oct 24th. The 'month' tag was never received either and I had to contact them yet again to get it on November 1. So it took FOUR months for the paperwork to be processed and one police stop. I would suggest that anyone ask if these guys are doing the paperwork, and if so, buy somewhere else. Life is too short for this much hassle. They get an "F" as a grade. read more

I recently bought a new vehicle out of state. The dealership I purchased from contracted Jackie's Auto Registration to handle the transaction. I'm glad they did. These guys were professional, courteous, honest and efficient. Plus, I was saved having to deal with the DMV, which was an incredible surprise! I'll definitely be going back through them for any needs like this in the future! read more