I ordered a drink from a woman named Sabrina. Just wanted a Red Bull so I can get some energy. I didn't like the way I was treated. So one star review. The surrounding area is dirty. "Be better." I plan to open a Filipino restaurant in the city of Fresno. So when I see someone being irresponsible in a restaurant, it triggers me. If someone is doing something wrong, I hate seeing it. It's such a let down. Come on. You're supposed to listen to your customers. Where I'm from, restaurants are really good. Come on Jack! read more

Would NOT eat here, I was ordering and a lady in red hair took my order and after she got my order I saw her giving me a dirty ahh look for no reason like I'm sorry I wanted my fries not cold also the manager Yessica was it gave me attitude when I asked for sauce YES sauce like omg you should NOT be the manager if ur just gonna be giving attitude like that and then some guy who took my order literally killed my nostrils bcz of how he stinks like is that who you all want taking your orders likeeee no thank you also they take toooo long taking orders out for like 2 items and when they do the food is cold like uhh no thanks anyway -/10 would NOT recommend eating here also if i could but a NEGATIVE zero as a review i would read more

Food was pretty good just like all the other Jack in the Box. Service was good and the lady took my order quickly. The restaurant looked pretty clean but the restroom was bad. There was pee all over the floor and I'm not sure when it was cleaned last. read more

Jack in the Box - Doesn't look like the picture on the menu - Tacos Near Me - Selma, California

I came in @3:29am after work for just a coke and two tacos. No one in line. I drove off and to my surprise Maritza M. Gave me cold tacos. I'll be coming back tomorrow on my way back to work to get a refund and speak with a manager. It's ridiculous to work somewhere where you just warm up premade food and still be lazy. Please skip this jack in the box. read more

Very horrible experience. DoorDashed are food and both of my chicken sandwiches were missing the patties. How do you miss the most important part of the sandwich. read more

You want to wait 45minutes for order stop here huge inconvenience if your trying to get somewhere

I think somebody needs to let the owner or corporate know that this Jack-in-the-Box location never turns on the lights outside. I think whoever the night manager is, it's just lazy and doesn't want customers to come so the menu and the freight is always off as well as the outside lights. I'm read more

Jack in the Box - Sitting here waiting for 10 minutes for the one sandwich that I did order because they didn't have what I wanted. - Tacos Near Me - Selma, California

I am in town from a family vacation . Went through the drive through at 2:30 am. Our Employee Julian in the drive thru was very polite but our order was missing two combos. We ordered 138.00 worth of food so we understand that can happen from time to time with big orders . We called in and spoke with a VERY RUDE young lady. She told us too bad on the order, REFUSED to get a manager on the line, refused to give me her name, refused to give me the number to corporate and then refused to give me the franchise number . Customer service is 100% necessary when dealing in a food based business. This woman behaved in an extremely rude manner and her refusal to behave in a polite manner is not the code of ethics that I believe any franchise would want in their inventory of locations ! read more

Jack in the Box - SMH - Tacos Near Me - Selma, California

Twice now, I've been told to pull forward and wait after ordering in the drive-through only eventually after more than 20 minutes go in and get a refund because they had no idea where my order was. This specific location is an embarrassment. read more

If I could rate the service I received a negative. That's what it would get I was given the incorrect order at the drive through, when I called, I received major attitude and no apology, was offered to come back and get my 3 what would be now cold sandwiches. Truly the worst customer service ever! Was told I didn't need his name and got hung up on. read more

Yuck! Everything overcooked and greasy. Restaurant is dirty. Taste was terrible. They had no ice! And it's overpriced.

Year by year Jack in the Box has started losing it for me. They have made a bunch of changes throughout the years; a lot of good ones and also a lot of bad ones as well. The thing I loved most were the Spicy Chicken sandwich and the cappuccino milkshake (which hasn't been on the menu in years). You know if they say something isn't broken you shouldn't fix it, well that's how I felt when they started replacing their original seeded buns with the split top sweet buns. They're disgusting on a spicy chicken sandwich and when I asked them to switch the bread out to their only other option of sourdough I was charged $1. I don't get it? They're not losing any money by switching out the bread. It's not hard to do...when I asked about why, the manager Jonathan said because they'll be short some bread when they do inventory. SMH Anyway about this visit....my last visit, my kids curly fries were cold and stale. I guess that's the price I pay for arguing my point right? Sadly this is my last visit to JIB ever. With so many options around, one would ask why I even gave this place a shot. read more

This place robbed me of my money, before you even try to come at me I have worked fast food and it is the easiest job ever. The person cooking the food looks at a screen that has my order on it, the person packing the food looks at a screen that tells them the contents of my order and the person that hands the order out has the receipt that shows all the contents of my order taped to the bag. Yet they still manage to forget an item. This place is a complete disgrace, and you wonder why you make minimum wage it's because you are too retarded to look at a screen and put all the items listed on the screen in to a bag. Hell when I worked fast food (in high school because it was the only work I could find during school) I was drunk or stoned on every shift but never messed one order up. I feel bad for y'alls short bus driver he must have had to clean your spit off the windows every 10 minutes. Have a fucked day and get a life you 25 year old fast food looser read more

Frank took my order on the drive thru. After paying he told me to park in the front. I said no and he gave me an intimidating and threatening look. I did not feel safe when I was talking to him. He gave me the feeling he would hurt me. Worse experience. I went in to get a burger and I left the place shaking in fear. read more

Once again "open" in the window "open" on the web site but when you pull up to the drive through they are closed. NOT OPEN 24 HOURS

, the food was Goated, service was amazing by Josue !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Great service, got food in a timely manner. Josue was really nice and the food was hot.

I got a Jumbo Jack burger. It was tasteless. Low value, I used to enjoy Jack in the Box

It took three tries and three "We don't have that" replies to figure that they didn't need my money. For goodness sakes, you've got these items posted on the menu, don't you have enough pride in your products to stock them? read more

We had coupons we received in the mail and decided why not use them. We went they the drive thru. We tried to use the the coupon for the meal. They told us that they didn't have any small cups and if we got a different cup then she said she wouldn't honor the coupon??? So we picked another item, the grilled chicken what do you they didn't have chicken???? We picked a totally different meal. But seriously what horrible customer service. Want to charge more for a cup but wouldn't offer something in its place or deduct the price. Other places don't do that. They just give you the next size up and try to make it right. Really, no chicken. SMH. read more

My food had a hair and it was not cooked right Poor costumer service NEVER AGAIN WILL BUY

Terrible customer service! They forgot sometging on my order at 3 am last tgus morning. The woman amswering the phone was super nasty and wouldnt help us with our request to give us back the item.they charged us with what they forgot! Garbage customer service and cold fries ! read more

Not sure what the purpose of having a drive-thru is if I have to wait in line at the drive-thru. Then I have to wait once I get to the window. Then I have to park my car in front of the restaurant and wait some more. Then I have to check my order and run inside for whatever they did not include. People go through the drive thru for ease and convenience and the process I just described is neither easy nor convenient. And here's another thing. When I am paying for my food, I do not want to hear management yelling at the employees. It is very unprofessional and embarrassing. read more

I registered with Jack in the boxes app a while ago, but I've never used my points. Today I decided to figure out how to accomplish that just before I ordered in drive-through it took me 15 minutes to figure out how to redeem the items I followed the instructions, but the instructions failed to mention that I would need to scroll through, about 10 screens before I could locate the item that I was trying to redeem for rewards. In the past Jack-in-the-Box has made the app easier to access, so I am unsure why this changed. I just know that it did change. I redeemed for the chicken grouch sandwich And I was pleasantly surprised at the quality I received. The female at the drive-through with the drive-through headset did test my patience. She said she was ready I gave the specifics of my order. Then she says what and I had to take a deep breath before I was able to guide her through her own job. The gentleman who handed me the package was extremely professional and courteous. I think maybe she was in training because I'd like to give her the benefit of the doubt. read more

I rarely want Jack in the box but when I do something like this usually happens if I go at night. During the day the employees are awesome but the night crew is just miserable. Definitely need new people at night or retraining on customer service. Try not to burn things people your whole purpose is to make things fresh to have satisfied customers! read more

Jack in the Box - Burnt. Awesome. - Tacos Near Me - Selma, California

I went here to grab a quick lunch a sourdough Jack and a three piece jalapeño poppers. I was looking at my receipt and saw additional charges on top of the tax already being paid it was for each item and titled "seat charge" this ended up being $3 extra on my ticket. When asked what the charges were for they said I don't know... I promptly requested a refund and left don't go here. read more

Very unprofessional an organize took 10 minutes at the window to order and then over 25 minutes to get my food the cashier messed up my order and for $.35 be processed the order. Workers there are so rude and very slow there were multiple people complaining about service management sucks! Do not recommend would not come back here hope corporate evaluates restaurant soon ! read more

If I could rate this restaurant as a less than one star I would I went in to drive-through to order simple $3 meal and the person taking the order could not understand what I wanted they had 2 different ones she kept on putting the wrong 1 after getting her name as Celine I went in to speak to the manager named Rudy that was also rude there was no way to contact a corporate office for the rudeness of the employees let alone the manager For being a place that small They have the rudest customer service from the people taking the order and the management running the place best bet go to somewhere else that has better service read more

the manager, Tina is probably one of the worst managers i have ever come across, and i work in the food industry! she always has a bad attitude, she never makes sure that the food she hands out is correct, and she doesn't make sure the customer has everything they need before they leave. most of the time i have encountered her, she worked the drive thru window. she also had been taking orders. she spoke to my boyfriend and i like we were stupid for asking for something that was on the menu, that they didn't have. instead of replying with a "i'm sorry we don't have that today" we got a rude response. there have been numerous times we have ordered here, where we have not received the items we paid for. all of the other employees are nice and do their jobs well, but the manager doesn't make the stop at JIB worth it anymore. read more

Consistently the best fast food stop in Selma. Always pretty fast service, the most friendly and cheerful employees, and the food quality is great. If you like Jack n the box you will appreciate the service here. Even during the lunch rush you don't spend long on line. There are a bunch of fast food places in Selma but this one is in my opinion the best. And you can't beat the value menu for cheap eats on a busy work day :) read more

I had a coupon for two loaded breakfast sandwich combos for $7.99. I love the loaded breakfast sandwiches when they're fresh and the bread grilled to a golden brown. Yesterday....not so good. First issue was that the drive thru lady would only let me have two small coffee's instead of two small soda's. This is hit and miss at other fast food chains, but most Jack in the Box's will give you soda instead of coffee if you ask. I have already had two cups of coffee and I was going to work anyway.....but the lady in the window was adamant and even showed me on the coupon where it said "coffee". I showed my disappointment to no avail however and ended up with two small cups of warm brown water. I even overheard the staff talking about the issues with the coffee machine, so guess what? I got sub standard coffee. Ok, ok....I can deal with all that but what happened when I got to work was I opened a cold, dry, sandwich that wasn't grilled. Check out the pics. I've gone to this JITB often because it's close by my work, but they're quality and customer care seems to have really gone down hill. I think I'm done going there. read more

Jack in the Box - This from the same order. Compare the one on the right to the one on the left. - Tacos Near Me - Selma, California

Slow, poor customer service. Argued about our order, was rude when we asked her to correct it. Lame. Food was eventually correct, hence 2 stars vs 1 read more

I just went into Jack in the box to place an order. I had been there less than a week prior and had no issues paid with my card. Today some lady named Sabrina informed me that they only take cash now! Which I believe is a bold faced lie considering I paid with my card less than a week ago and then when I asked for the number for corporate to file a complaint she gave me the wrong number. Can't wait to get in contact with corporate tomorrow and let them know what their manager did to me! read more

Very good and tasty. Customer service is always nice. I will always get my regular meal from here. Wait time aren't long at all.

The food was a bit cold and the fries a bit salty but it was still pretty good and made us full. Nonetheless Ant was amazing she made my sister's bday even better with her kindness, which was very much appreciated :). read more

Went in to pick up food and waited didn't even get acknowledged by the employees they saw us and didn't acknowledge that we were standing there read more

I'm Not giving this place a Star... It's hands down the worst Jacks ever! Honestly again I think it's the Town! These people can't get an order right to save there life. I know to get a job there you must fill out an application, but Jesus H Christ you can't take a simple order...... No no no. Let's close this place down! Don't eat there read more

No paper in restrooms! Wife said women's restroom was very dirty with filled waste basket and trash on the floor! People have been drying their hands on toilet liners. When I mentioned that the men's restroom needed hand-drying paper, the boy employee just laughed and said they were out of paper in the entire restaurant. Just teens working the restaurant with poor hygiene training. We did not order any food there fearing for our health! read more

Jack in the Box - Tacos Near Me - Selma, California

You know service here is bad when there's only 3 ppl in the restaurant who already have their food and and one car in the drive thru and it takes over 15 minutes for a milkshake.. I could've bought ice cream and drove back to Caruthers and had a milkshake quicker. Wont be going back. read more

This location consistently has fresher food than any other Jack in the Box location I visit up and down the state. Combine that with the above average friendliness you get here and you can see that this owner and employees truly have that sense of ownership that is essential for good customer service. read more