I had an amazing experience here. The extraordinary man taking my order gave me the best customer service i've ever been blessed to experience in my entire life. He undoubtedly deserves a raise, I believe his name was Rey. I even saw him cook my entire families meal by himself during a rush! Quick, Nice, Wonderful I have so many good words but enough is enough. Excellent 10/10 experience Thank you read more

Came for a quick breakfast sandwich and coffee. This location had a bright and comfortable dining room and the staff was friendly. I took advantage of my reward points and used them to get my cup of coffee. It's always great to save a little money when using those reward points. I always order ahead of time using the app so that by the time I arrive, my food is ready. read more

Jack in the Box - Nice dining room at Jack's in Poway - Fast Food Near Me - Poway, California

Food, Service, Ambiance... All 4.5 stars! A weekly visit never disappoints!!! And open today, Easter Sunday! read more

Jack in the Box - Fast Food Near Me - Poway, California

The one on Poway rd... I miss the girls work there I know they miss me too :-)) 85 chara

One of the better Jacks. I see a shift manager a lot and he's always pleasant and helpful. They get my order right 99% of the time. Pulling out of the drive thru is only ideal if you're turining right on Pomerado, due to the busy intersection. read more

congratulations to jack in the box to being named the worst burger chain in america!! i've had problems with food and service here and there is absolutely no way to contact management or corporate....none. they just don't care! https://news.google.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?hl=en-us&gl=us&ceid=us%3aen read more

While In-N-Out reigns supreme in Southern California, I feel our San Diego hometown hero, Jack in the Box, deserves a nod as well. The Poway location is one of my favorites because it's always clean, they consistently deliver efficient service and often has slightly lower prices than other locations. My go-to burger is the Ultimate Cheeseburger. The sandwich slightly evolved over the years when the bun was upgraded. The two seasoned beef patties are topped off with layers of American and Swiss cheese, ketchup, mustard, and mayonnaise. I think its success is in its simplicity. I skip the fries as a side and upgrade to stuffed jalapeños. There are other fast food chains that offer this, but Jack In The Box is one of the best, especially when paired with their ranch sauce. I'm not a soda drinker so I upgrade to a chocolate or strawberry shake. With whipped cream and a cherry on top, their shakes can't be beat with the exception of Del Taco's strawberry shake that has real strawberry bits. One word of caution. My order is an upgraded, custom meal and is a little higher priced. If you just want a burger, fries, and a soft drink, you can order their standard burger combos or munchie meals to make it easier on your wallet and get the most value. Also, their app offers special digital deals, and allows you to earn rewards points for free food. I highly recommend using it, especially if you visit a lot. Other menu items to consider include the Chicken Teriyaki Bowls, tacos and churros. They sometimes offer limited-time items to keep the menu fresh, but you can always find their fan favorites, including breakfast, any time of the day or night. read more

NOT 24 HOURS!! Drove on my lunch at 3 am and it was closed. Waste of time. Update online so others don't do my mistake!!

Go there a lot but last Jan 6th 2 tacos for $0.75 great deal tomorrow it's taco Tuesday again $0.75 for two tacos, I know where I will be at lunch time. Thanks Jack ! read more

The food is horrible, they have a young man taking orders in drive through playing like he can't here are don't understand, I never have a problem with the ladies that work in the drive through the young man looks to be in his teens , I was ready to pull around and go in but decided to leave. I only go here because it's in the neighborhood. Don't come here the food is horrible read more

Great people that work there and we always order the same food cheap in price and always happy

Horrible. We paid for 8 orders and jack in the box staff pretended to not hear our sauce request. We asked for 1 sauce for each order, and they only gave us a total of 3. They pretended to look surprised and didn't give us the sauce requested. We don't expect customer service, but at least give us the food that we paid for. While checking the food in the car, we noticed half the food was cold and dried out. There was a long line of cars behind us, so we decided to deal with it with a review instead. This location is rude and has terrible business practice. Go to a different location instead. read more

So far no complaints everything was warm correctly. It wasn't overly hot drive-through Services great

This review is regarding their new ALL AMERICAN RIBEYE STEAK BURGER. Basically the burger was terrible. Meat had no flavor and was just as this as an entry value burger that you'd pay u set two dollars for! Only reason I even was tempted to buy was the 50% off promo on the app. TOTAL FAIL! I'll continue going In & Out of the competition! read more

Jack in the Box - What you think your getting! - Fast Food Near Me - Poway, California

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Jack in the box is def my least favorite fast food place but I do go here once in a blue moon because they are open late. The patty for my hamburger was so small it was more like McDonald's sizes. The drive thur takes forever and is so slow plus you can never hear the person taking your order. Once you finally make it to the window the people working seem nice and friendly though. Good luck getting out once you get your food, the traffic is horrendous sometimes. read more

Jack in the Box - Super small patty - Fast Food Near Me - Poway, California

Not surprisingly there are not many late night food options available in Poway so I ended up here. I ended up trying the loaded mini tacos which reminded me of their regular tacos but with the lettuce on the outside. The churros were actually pretty good considering its Jack in the Box. Staff was friendly but they seemed a little disorganized running the drive thru and walk in customers. It is also a little tight walking in with the order window right in front of you. I did not know if the people standing around had ordered yet or were waiting. Parking lot is a little small. Inside is not that big and I can see it getting full during a lunch rush. read more

Jack in the Box - churros - Fast Food Near Me - Poway, California

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Been to this Jack-in-the-Box location several times over the past few decades yes it's hard to get in and out of yes it's smaller than most but the food quality has remain the same and that's excellent. What I've come to enjoy inside the restaurant are the old and historic pictures of Poway and San Diego. As Jack-in-the-Box is changing the times they've adapted new technology and I've been joyed the new app which provides awesome deals and keep the dining costs low. Whether you want two tacos, a Jumbo Jack or even a cheesecake for dessert- this place has it at reasonable prices that won't break the bank. i'm sure I'll be visiting this location again though it's not close to my home I do find myself in the neighborhood as my wife teaches in town. read more

Jack in the Box - Fast Food Near Me - Poway, California

They get your order wrong and then charge you the upgrade but don't take back what they messed up so I had to pay for both.

Ordered from jack in the box last night, the drinks were perfectly fine, filled with ice up and soda up to the brim. All the food had no problems with them, next morning I am on my way to throw out the leftovers to find a USED lid in my soda. Mind you, i only ordered two drinks, the lid is crumpled, concluding the fact that it was intentional. I had no problems ordering from this place but I do request a health inspection immediately, unacceptable and definitely unaccounted for. Thank you. read more

Jack in the Box - Large Dr Pepper - Fast Food Near Me - Poway, California

It must be a Poway thing because every places I visited were so fancy and nice. Even a Jack in The Box and yes specifically, it was so clean and upscale from the inside out, I never thought it was a fast food place, inside were well decorated with a bit of history like a museum. The food also nice, when you thought you would get something similar to the other Jack locations. I was wrong, the salad was fresh, the chicken tenders were so big, compare to somewhere in East County if you ordered 6 pieces of tenders, you get a size portion of nuggets, all the pieces were small dried and coiled like the wicked witch of the west :)) but say no more, this place are none of the above, they got style and quality that beat every other locations I had been to. I am not picky for fast food restaurants because I never had high expectations for them, but for some people like my friend Richard, he would definitely love this place. For that I commend this location for a job well done. read more

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Honestly. I know I will be hated for this but this Jack N the Box has always been the best one in San Diego. Their burgers are consistent, the tacos are consistent. The food always comes out great here compared to other franchises around San Diego. I can also rely on this one. read more

Lived in the area for 25 years. First time going inside the Poway Road location. After opening the front door all I could smell is toilet. I think someone peed in the inside front door way. How no one else doesn't smell it is beyond me. I didn't make it farther than 3 feet and had to leave. Went to the RB location drive thru and got 1 hour old fries. I think I'm don't with Jack in the box for a while. read more

One of the slowest drive thru I've been through!!! I've came 3x and waited well over 10 minutes for a combo meal!! Literally with nobody in line, they asked for me to park @ the chevron right next to them like what's the point of a drive thru if I gotta wait!! Never again though. Gave them 1 stars since the employees are nice. read more

Beware! Better check your orders. I experienced an over punch on my orders. If i did not notice that I would have come home with too much food. Coz the girl in the counter did not even care to read to the customer what they ordered. Worse part is she did her best to blame the customer for the mess up. Also the dining area smells like STINKY TOILET. You can get your food at a different branch, avoid this one. read more

I went to jack to get fast service they ended up taking so long gave me my order wrong I am missing my jack spicy wrap also the service was not good I would recommend not coming here jack in the box in penasquitos is better read more

Came here Wed 1.19.2022 approx 6:40pm. The order taker and drive thru service was perfect and fast. Thk U for hiring great employees.

New-ish renovations and the service is great. And don't worry, this location is fruit fly friendly! They also avoid controversy by making the restrooms both gender-neutral AND gender-specific. read more

Jack in the Box - Sex or Unisex? You be the judge! - Fast Food Near Me - Poway, California

We just came back from a concert and wanted to go inside and grab food to go and go to the restroom. The door was open and then the guy tells us it's close and I asked him if I could just use the restroom really quick because we just came from a long drive and he says no. And then he was a jerk about it so I wouldn't recommend coming here ever!! read more

My sister & I went to this jack and she ordered a chicken sandwich, when she opened the burger there was a piece of plastic on the inside. Besides that issue, she said it was pretty good. read more

The people here rolled their eyes at me because they got my order wrong. This place sucks. Terrible customer service and they make the food taste like crap. Don't go here! They are bitches. read more

haha ok it's sad. I come here because it's 5 minutes away from my house and a cheap meal to boot. The drive through is a pain the ass though! You have to turn right to go straight, and you have to wait for all the cars to go before you can. It's worse during peak traffic hours because the surrounding lanes are near an intersection! read more

Not sure why everyone hates on this Jack in the Crack so much but it hasn't done me wrong yet. The steak teryaki bowl was a little weird tasting and the oreo milkshake was like getting a colonic but the servers were nice and the coupons I had helped soften the blow of two jack's spicy chickens and the eggroll (which tasted a little stale). As long as I keep getting coupons in the mail, I'll keep going here. read more

These guys were very busy and got my food quick. Plus my order was right!! I appreciate that since my lunch is only 30 minutes. Thanks Emerson!! read more

This review is base on service, speed, and cleanliness. The food is what you expect at Jack in the Box. It is what it is and I've yet to see a difference in food quality/taste between locations. Anyways, I'm not sure why this place has poor reviews. I go here pretty often and the service at the drive thru and counter have always been good. One time I did see them give a woman a wrong order. However, the guy was very apologetic and even offered her another item. I can at least say the Latino guy manager/worker is courteous. read more

I love Jack In the Box. I consistently like their food and the quality is usually great. This has not been my experience at this location. I've lived near this location for about a month and a half, and have eaten here six times. They have given me the incorrect order three times. To the management: I recommend you start a policy where the person at the window reviews what's in the bag before giving it to the customer. I'm guessing that is already a policy, but it is definitely not being followed. As a side note, the one time I was frustrated enough to drive all the way back from my house to get my order corrected they didn't apologize, and it was only when I got home that I realized that I had been given the food I had originally ordered a half hour before that had been sitting on the counter the whole time. It was ice cold. Again, not a problem with Jack In the Box, big problem with the training and staff at this location. I want to buy more of your food, but I am going to drive an extra mile to go to another location for a while. I'll try you all in a couple months and hopefully I can update my review in a happy way. read more

My husband and I have been to quite a few Jack in the Box restaurants. We usually go to one closer to our house but this one is in rout to our parents house. We always order the same thing and the last 4 times we have gone to this location they have either done something wrong or forgotten an item entirely. We always order: 1 Bacon Ultimate Cheese Burger with no mayonnaise but with extra bacon. 3 jalapeño poppers. 3 egg rolls. 1 Jacks Spicy Chicken Sandwich, mayonnaise ONLY. The mini cookies and one medium coke. I understand it isn't a normal order and not a simple one. The mayonnaise situation is annoying haha I love mayo but my husband hates it! Anyways... The first time we ordered it there was cheese on the spicy chicken. The second time we got no egg rolls. The third time there was everything including cheese on the spicy chicken. And just last night, the fourth time, we did not receive any jalapeño poppers. These four visits have been over a two month time span. The inside is pretty clean, I have been to more well kept locations. They are fast with their orders though, maybe too fast... I tried very hard to like this place and gave them may tries, but four strikes is quite a lot :( read more

JITB is always good. I've never had a problem with this location. Customer service is always good. read more

Jack in the Box - Fast Food Near Me - Poway, California

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This is the best Fastfood restaurant! They make the food fresh as you order. It's always delicious!! But the absolute best is that they have the NICEST EMPLOYEES EVER!! I really appreciate the friendly employees!! Keep doing it guys you're doing great!! I appreciate you read more

Love this place. Been coming for years. The crew is great and fast. Only one suggestion, please consider that the national average for drive-thru is 340 seconds (google it) yet if I order 2 meals and there is a car behind me, they ask me to park at the gas station so they can "collect the money" from the car behind me. I politely refused because I was having car issues, and the orders came up less than 2 minutes later Keep up the good work, and remember that if a customer waits 4-5 minutes, even 6 you are doing way better than the competition. read more

I come here for the tacos and never have a problem but today I purchased a chicken terriyaki bowl and found a long curly hair in it. I was disgusted and threw it out. read more