JACK IN THE BOX @ KIRKLAND Parking is super easy here, there's a lot of space right out front since it's next to a small plaza with other shops and places nearby. They also have a drive-through, which is usually not very busy. On weekends it can get a little more crowded, but even then, you're still able to get your order in pretty quickly. I've had Jack in the Box a few times before, and this time I came in to redeem a free reward using their app. Unfortunately, once I got inside, the staff mentioned that the rewards app doesn't work at this location and is only valid at certain locations, which was kind of a bummer. Just a heads-up, you can't use rewards here. Because of that, I ended up paying full price and ordered a cheeseburger along with their iconic curly fries. The curly fries never disappoint, they're always super seasoned and perfectly crispy, which I love. The place itself was pretty decent ambiance-wise. It's your average fast-food spot: not the cleanest, not the dirtiest, but the staff were friendly. Overall, I've always liked Jack in the Box sandwiches. I wouldn't come here all the time, but when I'm craving it and it's nearby and convenient, this is definitely an easy go-to. read more

Jack in the Box - Burgers Near Me - Kirkland, Washington

I sure hope folks don't pay full price for the food here. We had a free Jumbo Jack couple code from T-Mobile. It is the only reason we went, and the only item we bought. We are required to use the app, which at least it worked, unless another review. We pre-ordered and had no issue with the pickup service. The Jumbo Jack is regularly $6.29. Oh my, it reminds of the basic hamburger that I used to eat from McD as a kid, plus lettuce and tomato. For that same price, I would rather buy 2 basic tacos from a taco truck or look at dollar menu offerings. The rating is 2 stars because it is free. Otherwise, we rather pay higher prices for much better food. read more

Jack in the Box - Jumbo Jack, regularly $6.29 - Burgers Near Me - Kirkland, Washington

I haven't eaten at Jack in the Box in probably 5 years, but have been craving my old favorites.. sourdough jack and tacos. I pulled into the parking lot and ordered from the app, then went inside and sat and waited for my food. I literally watched them bag my order and I immediately grabbed it and sat down in the restaurant to eat. Somehow despite my expediency the tacos were barely room temperature and soggy and tough to chew. The sourdough jack was also room temperature. Not sure how they managed this feat, but rest assured this squashed my cravings for future patronage. read more

This is probably the crappiest of crap fast food. But sometimes at 2 AM that is just exactly what you want. For me, I always skip on the burgers. The burgers are just flat out never good. They barely qualify as edible. But those tacos. Especially the tiny tacos. Even more so the spicy tiny tacos. Those little things just totally hit the spot late at night / in the wee hours of the morning. Then you gotta add the curly fries and jalapeño poppers. I don't know y'all, I just like it. This location doesn't totally suck. My order is always correct. And they don't skimp on the dipping sauces. read more

Cold fries twice, never coming back. My little bit of money wasted. Why can't your employees put the fries in the bag just before you hand it to the customer instead of letting them sit in the bag on the counter as they take and fill other orders? Very bad customer service at the night drive thru. You have lost me as a customer. Not coming back. Thanks so much for taking my very little spending money. Train your employees better. read more

The quantity of the food could be better & the drive thru is always packed. If you got the late night munchies definitely come here cus they open late lol read more

Jack in the Box - Onion Rings - Burgers Near Me - Kirkland, Washington

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I was in the mood for fast food. I wish I opted for another restaurant. Never tried Jack in the box... My husband and I parked the car and went in to place an order...After we placed an order for two chicken burgers, as we were making our way to pour a fountain drink I saw ants all over the caramel bottle that was right by the cashier counter. I tried to push that thought aside but when we got to the machine to pour a soft drink there were tiny little ants all over the machine too. Raised this concern to the staff there, who had a difficult time understanding me, as they mainly spoke Spanish. It was honestly gross and completely unacceptable. This place needs to be inspected and cleaned! Does not meet minimum standards. read more

You can't use the Jack in the Box app at this location. Also the service is incredibly slow.

I spent over $30 on our order and couldn't eat a single thing I ordered. Driving home from a trip to see Thomas the Tank Engine with my adult son. We ordered food on the way home. It was a long drive and we wanted to eat. I needed to keep driving. His was food was fine. Except maybe that his brownie was cold. Odd. I would have thought a brownie would be warm. Mine? I couldn't eat a single thing. I ordered two classic chicken wraps. I couldn't get them out of the bag. They weren't actually wrapped, they were open and I had to tear the bag to get my hand around it to try to scrunch it together into some semblance of a wrap to take a bite. That would have been fine. I could deal with that. Except that they gave me SPICY and it was too hot for me to eat. I ordered tiny tacos. Wasn't quite sure what those would be like. Looked like a box of french fries that were tacos instead. I would have liked to have eaten those, but they were covered with lettuce and salsa and required a fork. What the hell! I am driving. I can't eat those! I ordered two brownines. One for myself, and one for my son. Yes I wanted to indulge. I don't care. I was hungry. It was a long day. Desert is my son's favorite things, of course. He is autistic, so when we discovered there was only one brownine in the bag instead of two - it didn't matter if I had no food to eat. There was no way I was going to eat my son's brownie. I am fairly certain the order was correct on the screen. But I had to shout my order about 4x to get it onto the screen in the first place. And I am absolutely certain that he knew I ordered wraps that were NOT spicy. He repeated it back about 5 different ways. I had no idea classic wraps had that many descriptions. So I've finally made it home. I ate the #@^* tacos. I was starving by then. You'd think they would have tasted better if they were going to require utensils. But they were incredibly lackluster - not worth a fork - and seemed to be deep fried of all things. Not sure if they were or not, but they weren't good. I would really like my money back. Or at least give me my brownie. And make it warm! read more

Absolutely horrible service and wait times. Staff doesn't care about their jobs and they were distracted and not paying attention to peoples needs. read more

The service at the drive thru window in the morning is horrible. Every single morning my kids and I go for breakfast and the woman who is always working the drive thru is so rude. You would think you'd get a smile, but nope, only received horrible looks and rude tone of voice!!! The only reason we go there is because of how close and convenient the location. read more

I went to get some food and nobody was in the restaurant, everyone was outside smoking and I asked if anyone is working, didn't even get a response from them. Don't go at night just dumb kids working and don't even know how to do their jobs read more

Hey, its Jack in the Box. What do you expect? Anyway, my food from here is always tasty and ready fast. And tonight, the cashier lady just gave me a free pineapple milkshake so I could try out the new flavor (I'd already ordered an oreo shake for my wife). Everyone here is always friendly and helpful no matter how hard my day has been. Not sure what is up with the bad reviews. This place is on my top 10 list of "guilty pleasure - once a month max" list. read more

food was just ok. The manager was very rude! We won't be back! I'm sure a lot of peeps won't be back. She will ruin that stores business.

Tacos: greasy shells, mystery meat = AWFUL!

We waited over 20 min for a breakfast burrito. Customer service is terrible and they told me there was nothing they could do about it and wouldn't get the manager because then they're flow would slow down. No one welcomed us, no one was sympathetic, and it seems like all staff is poorly trained! Jack in the box has gone downhill and I will not be going back! read more

I dont why I could never order frlm my app here, it seems theres a way for then to turn off so you could order from the app to this store.

Waited forever. Ordered but took more than 5 minutes. I was really hoping it'll go by fast. Went by thru drive thru. read more

Jack in the Box - Burgers Near Me - Kirkland, Washington

My wife and I go to Jack in the Box occasionally, but this is the first time we've been to this location. All the food was stale - they had made it in advance and let it sit. The burger patties were shriveled, dry, and way overcooked. The fries came from a big pile sitting in a warmer and were absolutely terrible. I'm going to mark this location so I'm sure not to return. read more

If I had a choice I would eat Jack in the Box forever! Jack in the Box tacos is fresh and crunchy. Their curly fries are very delicious and taste very good and they do not get soggy after a long time. They also have great chicken nuggets that are very crispy and good. Jack in the Box never puts too much ranch in their sandwiches. Their service is very quick and friendly. They also give out a good amount of their tiny taco box. Jack in the Box has the nicest and kindest workers that make me feel welcome. The lemonades are always fresh and nice for a hot summer day. Jack in the Box also gives their food warm and quick making it my go-to fast food restaurant. Jack in the Box is a great place to go with family and friends because the service is quick and it is a nice and welcoming place to go with friends and family. read more

By far the worst customer service anywhere. Been here a few times because it's close to work and convenient to grab a couple tacos or whatever. The people taking the order are ALWAYS rude, confrontational and not helpful at all. On top of that, sooooooooo slow!!!! Has to be management with poor training and lack of holding people accountable. Pretty sure I'll go next door to Taco Bell from now on to cure my random fast food taco craving. read more

Simple order of two curly fries. Guy who took my order gave me one curly fry and one regular fry. Handed me the bag and I told him I ordered two curly fries. He looked at his screen (which said two curly fries) and didn't apologize or anything, he just said, we don't have anymore. Like ok, were you just going to give me these and hope I didn't notice? Additionally, his mask was below his nose and when he wasn't wearing gloves when he scooped the fries, and then actually touched the fries with his hands to wrangle them into the bag. I was so grossed out. I asked him to please put gloves on to get the (correct order) of fries and he just glared at me. Come on dude, we're in a middle of a pandemic and your window has a huge sign on it declaring how "clean and sanitary" Jack in the Box is. Yeah no. I came home with my non curly fries and threw them all straight in the garbage. Such a waste and they were so rude and disgusting. read more

We stopped to order food and this lady on the drive thru pretending not to understand me which I was asking on what kind of sauce come the sandwich I am ordering and after that she stopped talking to and ask me to come to the window and I tried to talk to her again and she said again come to the window!! After the two cars in front of me gone I drove to the window and when I came close by she slammed the window and turned her face away!!! What a bad experience. These kind of people don't deserve the money they are earning if you don't want to work stay home lazy ass!! read more

Took forever and under cooked which I thought was impossible for food that probably microwaved. They're always fight you on trying to get sauce. Literally I've given them probably 15 different chances. Never left a review. This will be my first review because it's well deserved avoid read more

I got the stacked grilled cheeseburger. Maybe it's the picture online that's throwing me off, but isn't there supposed to be lettuce, tomato, onion, pickles?? I'm sure anything would be better than this soggy sandwich which consists of bread, cheese, meat, and a single slice of tomato. It was the girl at the checkout's first day and I guess she was REALLY stressed because my large and medium drinks were downsized to a medium and a small. Please ensure she gets the help she needs to improve! To end this review, I think it's necessary to add that my fries are all only half filled. Please remember that the people ordering expect their money's worth. read more

Jack in the Box - This is how they filled my fries! I paid for a large fry, I expect the full fry - Burgers Near Me - Kirkland, Washington

This place is a joke everytime we order or go here. No question of salsa for a breakfast burrito (sorry I thought it'd come with), EVERY doordash delivery is wrong. Tonight, ordered 6, SIX, tacos and a meal ... got 7 tacos and a drink. This place needs to go away and quit ripping people off. We need a new franchisee in a differentl (or same) location. read more

Sure, Jack in the Box is fast food. But Jack in the Box in Kirkland is handy if your sister-in-law is in protracted labor at Evergreen Hospital (she's not really going to name that baby girl Giselle, is she?!)....and you are starving...and it's 2:00am... and everything else is closed! read more

How are you going to tell me you're only serving fries because the line is long? You're open 24 hours. So no matter what you should have a full menu. I couldn't get out of line, and was stuck for 45 minutes before I could escape. In the drive thru! Never again. This is the only 24 hour location near me, and I can't believe how rude the staff was. I just wanted chicken strips. read more

I swear every time I go here and ask for ranch multiple times these people try their absolute hardest to give me anything but ranch

I literally almost threw hands with the Mexican manager at this location. Messed up my order and did not put in what I ordered. So I had to drive 20 min back to ask for the rest of my order. Then he had the audacity to ask me if I was telling the truth and then told me to "f off" when I told him he shouldn't question the customer and I have no reason to lie about my missing burger and tacos. Amazing how ignorant people are when you are just trying to come to a resolution, on a mistake he made. read more

My usual go to for late night local fast food. On this particular visit I couldn't get any burgers. Only fried foods because their cook didn't show up to work. read more

Many times I've waited ten plus minutes in the drive threw witch has mad my experience really bad.

Horrible customer service!!! They have this sticker in their restroom but order taker don't even say hi or thank you,I have to wait 15 minutes to get my order. I don't recommend this place read more

Jack in the Box - Burgers Near Me - Kirkland, Washington

Forgot to bring our coupon and they wouldn't honor it. Luckily we were able to back out of the drive through lane. Terrible customer service. Would rather give this place just 1/2 star but couldn't. read more

Spent my entire lunch break waiting at a window. I ordered some tiny tacos with some taco sauce, didn't even give me the sauce :(

We pulled up to the drive thru at 3:45 in the afternoon, no one said anything. My husband asked, "is anyone home?" Someone responded: "we're short staffed, so we aren't taking any more orders." And then stopped responding. There was a car in front of us that was being helped, and another car was helped before we left the parking lot. WTF read more

If you are thinking of coming to the only 24 hour place in the area because you are hungry, DONT. Just wait and go hungry, you go here; you are going to be paying for food you would not want to eat, you will get home and still be hungry and now be a few more bucks poorer with a bad taste in your mouth. read more

I was not treated well at this local restaurant chain. The woman on the intercom wasn't friendly or accommodating, we will never go back to this restaurant or the chain. Jack should do better during these trying times. Goodbye Jack read more

This is the second time with the same guy coming through the drive-thru. Yes it's late and it sucks but I drive up to the screen with no one else in line and he tells me (in a very aggressive tone) "what is your order" he than let us know "I skipped the entire browsing screen".... excuse me but no one else is behind us I'm sorry we came to the "ordering screen" I asked him for just a few minutes which is about 3.. he made us feel like an inconvenience. I started to order within those 3 mins and he continued to tell me everything that I ordered on the menu was out. I paused and could hear some lady laughing in the background and I said excuse me but why are you all laughing I can hear you... he was like no the intercom was on silent and we weren't talking. I told him I'm sorry but I can hear you from out side from the window not from the speaker. He denied and said have a good day (sarcastically). Unfortunately this isn't the first time... and the first time it happened we let it go as him having a bad day... now it seems to be a regular thing. We've been coming here for a while and never had an issue with a late night worker being pleasant. No we didn't end up getting anything because even after he denied everything we order and than we tried to order after those items he shut his intercom off. So we said alright we will just go and said "drive home safe". I know people can be terrible sometimes I'm in the industry myself and I understand a shitty situation and I make sure we're never to much of an issue... but this... this was not ok. read more

I normally do not do drive through but I was late back to work and this is nearby. Well I got an unsweetened tea and grilled chicken salad. $9.49 Well the grilled chicken was fine, but the lettuce was wilted, the cucumber was old as you can tell around the edges. What a major mess. I think I'd rather not eat at all. read more