This location is ok but sometimes the staff can be a little odd. I usually order for my husband and I and we both want different sauces for various menu items and it never fails that they only ever give us one of the types we asked for. This is fine because they will give me what I'm missing but it happens time and time again. Attention to detail because let's face it, if you do this to every drive through customer you're losing a lot of time having to give them what they've asked for. Not to mention it's happened to us so often (every time) that I now check for my food, and dig deep looking for the sauces. Also I never get napkins! A drive through should distribute napkins. I would like to add we really only come here late (munchie meal anyone?) So maybe my drive through experience is based on only particular staff that work those hours. read more

if i could give a negative star i would. I don't know what type of people they're hiring at this location but they SUCK. on one occasion i came to this location at 3am and ordered a jr chicken sandwich and instead of putting the normal filet that is originally in the sandwich, they put a piece of a chicken nugget!!!!! and right now i just left this location and ordered the same jr chicken sandwich and they put a hamburger patty in!!! i don't know if they're just being lazy or what but this location needs to hire better staff!!!!!! read more

I'm a fan of most of Jack-in-the-Box food and the service is decent. Pretty much what you'd expect from a fast food restaurant, though I will say the employees are nicer than McDonald's employees. I ordered a chicken sandwich and had to pay a little extra for tomato. As you can see from the picture, definitely not worth it. I'm not upset, it's funny more than anything, and my only thought did somebody really think this would be what a customer would want? lol! read more

Jack in the Box - Paid extra to have tomato after several bites. I thought it had been forgotten, but clearly it is there! - Fast Food Near Me - Bakersfield, California

Great sandwich. Price is a little high but this has a nice mixture of ham, sausage, bacon with egg and cheese. This will fill you up.

The Jack in the Box workers never bother to get the order right. The food is always messed up.

I had a really disappointing experience at this location. The girl who took my order was super rude from the start. I asked about an item on the menu because I wasn't familiar with it, and she laughed while trying to explain it instead of just answering professionally. It made me feel uncomfortable and embarrassed for simply asking a question. Then after I finished ordering, I realized I forgot to add chicken tenders and politely asked if I could add them. She rolled her eyes and looked at the other worker like I was bothering them. It honestly felt very unwelcoming. Customer service should make people feel comfortable, not like they're an inconvenience. I hope management addresses this because no one deserves to be treated like that. read more

Made a online order for $60 . Said it was ready got there and had to wait 15 minutes because it was not ready. Then to top it off the food was cold. A the associate was very rude. read more

Ordered 10 tacos and popcorn chicken. Got home and instead of popcorn chicken there was 6 chicken nuggets. Tried to call the store no answer. Went back down there and the male Hispanic employee told me they dont have popcorn chicken but yet it was on the app. He told I shouldn't trust the app. He acted as if it was my fault. I had to get a little loud for him to do something about it. Ended up tacos. I dont think they should sell items on the app if they dont have them further more they employee should have said something when I picked my order up. And maybe they should answer the phone. I spent more on gas going back down there than the item cost. Bit it was all principal. Gonna have find another store. This store is pretty shitty. Another guest in becasue thenapp was giving him problems. The employee proceeded to tell me that maybe I shouldn't trust technology. Thos is the 5320 olive dr store in bakersfield ca. read more

Jack in the Box - First photo what I ordered - Fast Food Near Me - Bakersfield, California

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On my order I asked for a large water bottle and I asked the server if he could put my water bottle in a large cup he said no he will have to charge me a full price for a large water bottle and for the full price for a large plastic cup in order to put the water bottle into the plastic cup I said that's expensive for getting charged twice he said this is 2025 deal with it I don't really believe that that was true customer service and honestly if Jack in the box is gotten so money hungry that even in the holiday season you still have to pay full 100% price for a plastic cup even if you're only getting just water H2O read more

These people do not give you a single free sauce. if you order from them on doordash, they will not give your doordasher a single sauce for free and therefore you cannot get any sauce. there is NO WAY to order sauce on jack in the box doordash. i absolutely hate this jack in the box. read more

The food is sooooo good. I got the Jack's spicy chicken sandwich and it was soooooooooooo scrumptious. Perfect and delicious in every way. I usually don't like tomatoes but they taste good on it. The fries are yummy and so is the ranch :)!! My friend ordered the #16 chicken teriyaki bowl and she said it's scrum-dittly-umptious. She recommends getting a side of teriyaki sauce! She also ordered the egg roll and she said it was greasy this (good greasy don't worry). Then we also ordered jalapeño poppers and those were delish as always. The service was good and my friend said the worker was super cute. The ambiance was very put-together and professional. read more

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Attention Bakersfield residents! Just had my final experience at Jack in the Box on Olive and Jewetta let me tell you, it was the last straw. The customer service is consistently terrible and they never seem to get orders right. Save yourself the frustration and avoid the worst Jack in the Box in Bakersfield. Trust me, you'll thank me later. Absolutely unacceptable! Ordered chicken sandwiches and curly fries from Jack in the Box today and the sandwiches were undercooked/raw. When we called to complain, they were rude. Went inside and the manager Jessica was incredibly unprofessional, didn't like our complaint, and tried to brush us off with regular fries instead of the curly ones we paid for, claiming they weren't ready. Avoid this location at all costs. #badcustomerservice #jackinthebox #bakersfield #unprofessionalmanagement read more

Does anyone smile and just be nice anymore ! Poor service the lady was hung over and very pissy.. read more

My family and I went to get dinner at this jack in the box. I sent my 14 year old daughter in to order as the drive thru was long. I have two other little kids who I sat in the car with. My daughter was refused service by the manager in charge due to her not being accompanied by an adult. She was very rude and threatened to call the cops on my daughter. I had went in and addressed the situation and was told it's franchises rule that no minor can be inside without an adult. This was news to me and completely wrong! We won't be returning to this jack in the box ever again!! I would give them a 0 if I could. read more

People who served me were chill, food was good and came out fast. Everything one would want from fast food

I was just there very bad service from clerk tiffany did not listen to my order and gave what she order a large drink i got small drink and no fork and the gave sweat and sour i want franks hot again she did what she wanted and a bad attitude this like four they something wrong i will else wear to get my dinner and lunch 14 didpt code 81116910322067 read more

Wow! The bread is touching.This is a new DOUBLE bacon breakfast sandwich.What a let down,I had to take it back.Spoke w the female manager and she just kept making excuses. read more

Jack in the Box - This is their new double bacon breakfast sandwiche - Fast Food Near Me - Bakersfield, California

horrible horrible horrible service. i would give negative stars if i could. went up to the window and wasn't greeted just asked what we wanted and then told to pull to the window. got to the window and no one said a word to us just threw our food out the window and didn't tell us to have a good day or that we had received all our food. absolutely horrible. if you hate your job go get a new one. read more

The Service was horrible, the short mexican woman was a complete bitch. Didn't get our drinks, didn't get the correct size order of food, had phone grabbed out of hands by the same woman employee at window. I've been coming here since 2014 but after that fuck yall read more

The person working right now corrected an error of over payment . Honesty is delicious. Thank you whoever you are. read more

I go to this jack in the box quite often and they can NEVER get my order right. I understand that most of the staff is teenagers but it's ridiculous. I don't understand how it's so hard to get an order right. I have worked in a restaurant and i simply cannot comprehend how orders can get so messed up. yesterday my fiancé ordered one jr jack with regular fries and one double bacon cheeseburger with fries. he received one jr jack and one chicken sandwich, no fries and no double bacon cheeseburger. he then had to go back through the drive through to re-order his food that should've been made correctly the first time. tonight we went through the drive through and had ordered a jr jack and a REGULAR fry as well as a couple other items and we had received all curly fries. no wonder these people are working at fast food restaurants, they can't even put together a simple order. i never ever write reviews but this is ridiculous, the employees at this location really work hard for their $15.50 an hour. I guess it is my mistake is going back. read more

Thank you. :) came through the drive through and just mentioned it's been a long day and had this written on my sandwich. the cluck sandwich is awesome and you all are awesome. read more

Jack in the Box - Fast Food Near Me - Bakersfield, California

11/12/22 It is 3:40 in the morning I came here hungry after work and that said "unfortunately they couldn't serve at this time." I go down the road to the other olive Dr location and they actually served me there. Do better please. read more

So I decided I wanted something good to eat and as I'm ordering she starts staring at my hair. Yes, I know I have blue streaks, but please listen to my order. Finally got to finish ordering and I get my burger and it was ice cold. If I wanted cold food I would have went home. When I took my burger up there and told them it was cold, she talked in Spanish to someone else, that person grabs my burger, takes it, then a couple minutes later brings me a new burger without saying anything, no sorry or anything. So. They made it kinda burnt but I'll eat. Ugh. The fries were cold, but I didn't want to go back up there again so I just ate them anyway. They ended up giving my daughter a soda for free because the cashier forgot to ring it up when we ordered it. Great place for breakfast all day long, not just certain things. I love coming here and that they bring food to the table. read more

Jack in the Box - Sourdough jack - Fast Food Near Me - Bakersfield, California

me and my brother just had got done at the gym and went here and ask for a kids small drink and 2 breakfast jacks and we were a couple cents short so the cashier and she payed for the rest and when the food came out she gave us another kids drink read more

This place is always open late, has healthy food options, and friendly employees - talk about a trifecta. This is the closest Jack in the Box to me. I visit often for the chicken fajita pitas - my fave. When I'm in a naughty mood I like to indulge in their 2 for a dollar tacos. Sometimes more than two (sh! don't tell anybody) Their smoothies aren't bad, but are not as healthy as I might wish. I'm a purist when it comes to smoothies - I like to restrict them to juice and fruit - not sugary syrups, ugh. If it's anytime after midnight and you've got the munchies, this is the place to be. P.S. - My gut-bomb of choice when I'm feeling REALLY RAUNCHY is any of their burgers on a grilled sourdough bun. My breakfast gut-bomb is the breakfast bowl with the gravy. Let's be honest, they can keep the eggs, potatoes, and other ingredients and just hand me a bowl of gravy and a ladle sized spoon and I'd be quite happy! but you didn't hear that from me! P.P.S. You can use your credit card at the drive thru window with no problems! read more

Jack in the Box - Fast Food Near Me - Bakersfield, California

*Sigh* All I wanted was late night eats. Instead I got a crappy burrito with an old tasting tortilla and burnt sausage, burnt stuffed jalapeños, pancakes with missing syrup, and ice coffee missing the additions I requested. Just. Sadness. read more

Jack in the Box - Poorly wrapped meat lovers burrito with burnt sausage. Tortilla also tasted old and was a weird texture. - Fast Food Near Me - Bakersfield, California

What can I say it's Jack in the Box. Egg rolls are awesome and .99 two tacos you can't go wrong. Actually they have a pretty decent value menu. The $1 chicken sandwich is also not bad! Inside is always clean and updated. Just be careful and taste your drink in the drive thru I have twice had where the syrup was out and had to go back in for my soda. So I always taste test at the window. Jack in the Box should of never got rid of their chicken Cesar pita it was amazing but otherwise they have a pretty good fast food menu. read more

It's 4:30am ...October 30, 2020. I'm hungry as I'm 8 months pregnant. Rolled up to order and the guy told me unfortunately the system was doing it's daily updates and couldn't take any orders. Not sure if this was true or he was trying to sleep through his shift. read more

It was expensive, I thought I'd get more bang for my buck, I had the bottom part of a salad cob in my sandwich, who wants that? read more

Jack in the Box - Ewww. - Fast Food Near Me - Bakersfield, California

This Jack in the Box used to be the best I'd ever had! Over the last 6 months or so though the food has gone downhill. It always tastes old and it soggy and gross. read more

The reason why I love this Jack in the Box so much is because our boy has autism & is very picky about what he eats & chicken nuggets & fries are his FAVORITE. Every time we come through they know who we are & always have everything hot for him evert time. Even sometimes we order a little more for ourselves & we never have issues. Thank you!! read more

Fast friendly service. Order was perfect. I'm a tea drinker and the. Tea was delicious. The one thing I did notice was that on a lot of the chair backs the bolts are missing so they move a little bit. read more

Soda machine wasn't working and we wanted lemonade. Not apologetic and in no way trying to at least offer some shakes or something for the kids. So my ten dollar meals are all coming with orange juice. Pretty annoying. read more

Do they think this is acceptable? Does the person boxing this up think this is good and they would eat it themselves? I'm sure they wouldn't!! This is disgusting and this should be addressed immediately!! The owners need to be more hands on and do more for training instead of sitting back and collecting a paycheck!! I shouldn't spend $20 and my egg rolls be charred and my nuggets be hard as a rock! Hardworking people can barely afford to go out to eat and when they do, they get complete crap!! Disgusting. Will NEVER be back read more

Jack in the Box - Fast Food Near Me - Bakersfield, California

Spicy chicken was real cold second time 2 weeks. This was about 6 pm. Fast food been going downhill for awhile.

The place is clean, and I believe it's open 24 hours. The food is like all of the other Jack in the Boxes. The service is hit and miss. Sometimes the crew is very attentive and helpful. Other times, the crew is just standing around talking while customers wait to be helped. For the most part, though, service is fine. read more

Typical fast food restaurant with average food. My fries were cool, not cold, but definitely on the cool side. The staff seems friendly enough & the drive thru moved along at a pretty good pace. read more

The management at this store is a joke specifically the manger named Gisele. The last 5 times me and my fiancé have gone to this store they have messed up his order he had order the same thing for years! We checked before we left the store today and it was wrong once again so we asked kindly if they could fix and she become very irritated and bitchy and started to argue with us! We'll stop going to this jack in the box because or HER terrible customer service. I hope she can fix her attitude she shouldn't be acting like this in front of her staff making this look okay. read more

It is nice and clean. Service was quick, but some of the music was too twangy and bluegrass like. The oreo milkshake was too thick for the straw, had to eat with a spoon. read more

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