The maintenance is so slow. I'll wait at the front and the workers will just ignore me and look at me and do other stuff when it contains just needing a straw or something little and I'll be waiting well over 10 minutes. read more

Served a raw hamburger. Started eating it on the drive to work last night and knew something was off. Nasty read more

Jack in the Box - Ordered a Jumbo Jack for the road and got a raw, nasty burger Pattie. Won't be going back. - Fast Food Near Me - Bakersfield, California

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I'm not normally a huge fan of Jack in the box but I was very impressed by this location. I went a couple of times recently out of convenience because the location is on my way to work. The food was above average than what you would expect from Jack in the box but not necessarily enough to write a review. I'm writing this because I was very impressed with the drive-through employees. They were awesome. Every person that I encountered at this location seemed generally happy and provided excellent customer service. read more

Who knew? Jack In The Box sells donut holes!! Saw their advertisement on the side of the building, and I had to give it a try. Bought (4) Donut Holes for $1. In addition, I purchased a Variety Pack for $3. The dining area was neat and tidy. Service was good. How about the food? Well, the variety pack held a few Mozzarella Sticks which were decent. Onion rings that were also included were better. The Curly Fries were the last item in the variety pack, and it tasted fine. Most importantly, those Fruity Cereal Milk Flavor Donut Holes were fantastic for the price. Will be returning for those as long as they have them. read more

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I have only been here a couple of times. It may be my 2nd fave chicken sandwich in the city. I do not know this chain well and did not grow up with it. Super close to home in a plaza setting with other cool shops and a grocery store. Very clean. Hubby ran in with a coupon I had received in the mail, buy one, get one chicken sandwich. Who doesn't want to save $6 on a snack/lunch between errands? It was worth it. Staff were friendly and did not bat an eye when asked to hold the mayo and cheese. Some places can never get even that right! The chicken was moist and cooked through. Nice, fresh, leafy lettuce and red tomato. I had only wished that the bun could have been whole wheat. Tasty though. We try to stay away from fast food but I would go back for this sandwich when on the fly . Save your coupon flyers! read more

Jack in the Box - 4/5 for these yummy chicken sandwiches. Buy one, get one free with coupon. No mayo, no cheese upon request and they got it right! - Fast Food Near Me - Bakersfield, California

Rude customer service. I will not be back. The drive thru guy needs to learn some social skills or be put in the kitchen where he doesn't have to deal with people. read more

We have usually had good experience here . Just a little disappointed tonight . This one is very simple . The size of a French fry . Not hard to mess up. This is what we were given for a large curly fry. read more

Jack in the Box - Seasoned Curly Fries - Fast Food Near Me - Bakersfield, California

Ordered a ranch chicken club combo, sandwich was stale and dry, fries were cold and soggy, and my soda was out of syrup cause it was just soda water. Get a grip jack in the box employees. read more

i had asked for a number 12 both times I came her and they were stupid and gave me the number 11 and claimed I ordered the 11, but my receipt says the cluck which is a number 12 then proceeded to say set for future reference the clock as a number 12 if I could give you zero stars, I would. You guys have lost my business read more

This Jack is simply a sad place and terrible experience. The workers are by far the slowest I've ever seen and they clearly aren't happy and wanting to work , I'd give zero if I was able to but for the sake of warning hungry peeps not to waste their money( Do Not Go to this Location I DON'T recommend) . read more

On 10/31. The women at the drive thru window was the worst with customer service. Her tone was very unpleasant and seem like she didn't want to be there at all. After ordering my combo, she purposely left a half empty order of curly fries. As a corporation you need to evaluate who you want working on your team at night to provide the best customer Service. Recommend not coming here read more

So I'm at this jack in the box and I just had the most bizarre experience ever... I went on a skateboard ride pushing about 10 miles now... So I got hungry I have my money with me also have Samsung pay if we need to go contactless I have my mask and I pulled up at this jack... First and foremost the doors are locked so you can go in... And I'm on foot or board so the nearest eating spot is far... And so I thought screw it I'll go through the drive through... When I get to the window the lady that is there (quick break it's 4:54 pm and the lady was probably in her 40s and of Hispanic decent) tells me she can't serve me... I told her ma'am I can pay with cash or debit or contactless I'm hungry give me food and she told me she could not serve me. What is the point of having a fast food spot if you refuse to serve customers? Or maybe the better question is when did jack in the box become a place where you can only buy food if you own a car... Not that I don't own a care I'm out on a ride to destress and just get away from stuff and I get denied a burger not because I'm lacking funds but because the one time I decide to exercise I don't have my car there for the jack in the box employee feels they can not serve me. This is a disgrace. I will be reaching out to corporate and letting them know about my experience. Oh and P.s. To the lady that looked down on me and probably thought I was a bum or something lady not to brag or boost but I probably easy make 4 to 5 times your yearly income. But hey keep working hard you will get their one day... read more

Jack in the Box - Jack in the box - Fast Food Near Me - Bakersfield, California

So I have had nothing but bad things to say about this place unfortunately the service is not very friendly and the lack of cleanliness is poor especially during a global pandemic and I have given them time and time again to change but unfortunately they have not and the last few times that I've been there I've gotten sick from the food and the lady who was serving me wasn't wearing gloves and was touching her phone and then touching my food witch Isn't very clean. Unfortunately I will not be going back again because of this. read more

Do not come to the Jack-in-the-Box and their food is very unhealthy I've gotten sandwiches with the mold on my vegetables and it's not the first time or the second time it's the third time and the restaurant seems not to care what they're feeding their customers so don't waste your money your time coming to this restaurant because you will be getting really sick and they do not care here are some pictures to prove that my sandwiches had mold on my vegetables read more

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So many high schoolers come here since Liberty High is across the street. Pretty clean and there always seem to be someone in the drive thru line. Use coupons if you can for some good deals! read more

This Jack in the box location on Brimhall has to be by far the absolute worst location I have ever been to.. The employees are always so rude and rush you through without checking you have everything or caring how sloppy they throw your food in bags.. Drinks are always pouring down the side of the cup with only maybe 3 pieces of ice floating inside.. If you happen to ask for sauce they glare at you like you ruined their whole day.. This place is definitely horribly managed and does not seem to be getting better any time soon.. read more

My spicy nacho chicken sandwich came on a regular hamburger bun instead of the grilled sourdough bread and they forgot my soda!! read more

Jack in the Box - My spicy nacho chicken sandwich came on a regular hamburger bun instead of the grilled sourdough bread - Fast Food Near Me - Bakersfield, California

Quick and tasty, the service for me is always friendly. I have eaten Jack in the Box many times over the years and this specific one does a pretty good job. So the Food! JACK IN THE BOX TACOS!!!! Ok, so most of us know about the tacos, but the avid Jack in the Box tacos fan knows there are different levels of the Taco. I would give them a solid 4 star on the tacos, they were not absolutely perfect, but they were crispy, not toooooo greasy, and had a good amount of hot sauce. I also got the big cheese burger which was par for the course. So overall I would recommend this Jack in the Box! read more

I don't eat fast food more than three or four times a year. I do, however, love the shiiiip out of their iced tea. I usually only make green tea at home so I walk here to get a huge black tea on occasion. I dig it. Staff is pretty dang friendly. -- Edited bits: The manager is REALLY, REALLY nice. Their iced tea is still ace. However, I'm deducting a star. As many of you know, I'm not a big breakfast fan. Every once in a while, however, I really crave a breakfast burrito or something. I was late for work and stopped to grab one of their new advertised burritos. Biiiig mistake. It was just egg and one piece of bacon (meant to be a meat lover's) and the eggs were super runny. Additionally, the tortilla was soggy and gross. Super let down. :( Also picked up a chicken sandwich for a friend the other day and they didn't give her tomato or lettuce, just the chicken. Wtf? The only thing we said no to was the cheese when they asked. Maybe just pay better attention, Jack in the Box staff. It's still the best one. It's clean, in a great location, and open 24 hours a day. read more

I went here to grab some lunch, and there was this really nice and friendly girl, I think her name was kasandra and she took my order and repeated back perfectly. She also gave me all the sauce I requested and assured me that everything I ordered was in the bag. Now as for the food I've got to say it was up to my high standards especially the tacos which were fresh and the lettuce was crunchy just how I like it. The fries were a little cold but I didn't mind. As long as I got enough taco sauce I can't complain!! Shout out to that really nice drive through girl. Give her a raise!!! read more

Second time we've gone in this place and there is half a selection of soda and the others are out. When we asked the employee he acted like we were bothering him. The worst part? Carlos didn't even have enough courtesy to say thank you to us after we paid him. We got our sandwiches and had to go back to the counter to ask for our fries and tacos. Customer service is horrible! read more

This is the last time I come to this location. Only reason I ever came back because this seems to be only location that doesn't shut down shake machine early.. The food is horrible.. Last time I ordered food and pulled away and noticed my fri was not even half way and old tasting so go in reverse back to the window and an older white lady before I could even say anything says do you want another fri... So she knew about this issue before giving it to me and made horrible quality call and sent it out anyways.. Then the tacos were gross and old tasting so I ended up throwing them away. Then next time I go have a sourdough and the bread was soggy not how it is supposed to be and cheese wasn't melted. Again cold fries that was half full... The shake is not worth the crappy food.. Then to top it off I drive through drive thru and there tree is hanging so low it left scratches all on the top of my van which I am very upset about and will be calling corporate if Manager doesn't make this right themselve read more

Jack in the Box - Fast Food Near Me - Bakersfield, California

Use to come here all the time. Ordered 2 items and waited exactly 20 minutes, still no food. Looked around and I was the Only one inside. Looked at the drive thru and no cars in line. Looked at the staff and saw a full house of employees chatting it up. So I asked for a refund and left. I know this is just a fast food place but let's still have some standards. This is unacceptable. read more

I have been going to this location since 2009 and I really like it. I came into the restaurant the other night for a big order and i had the best customer service here. It was around 8 or 9 pm and the manager on duty was very helpful and even gave us plastic bags and a cup holder for all our sodas. She made us very welcome, great environment. I would absolutely recommend eating here based on this experience. read more

This is my favorite Jack in the Box. The food is always tasty and the place is clean. the staff and especially the mgr. (Carlitos) are the friendless staff going. read more

I went in for a quick bite and it was not quick at all. There was only one car in front of me and it still took forever. I didn't get my fries, napkins, straws, and a fork. I literally had to eat my teriyaki bowl with my hands because I was not headed home. I even had to ask for my food because all I got was my soda. Worst service ever. Never going back. read more

There was a Liberty High school soccer tournament across the street recently. This restaurant was overwhelmed, understaffed, and completely unprepared. A definite coaching opportunity for management. Someone on top of their game would occasionally check the Liberty High school website for events. I did not have 20 minutes to stand in line to order and another 20 minutes to wait for a hamburger. read more

I am a huge fan of Jack in the Box, but this location never gets my order right. I have been here six times and every time my order was ether miss made or something was missing. read more

rubbery ass chicken and the ranch taste like titty milk. the chicken literallywomt come apart i have to chew it for 2 minutes before i can swallow it. read more

We visited on Wednesday, February 29th, 2017 at 4:00 p.m. and was very disappointed. We stood there for 5 minutes while being completely ignored. One employee asked three times for someone to cover the front counter. No one came and she did not attempt to help us as well. They were not busy inside, as everyone there was already eating. We eventually left, after I announced that they not bother to come to the counter, the customer service was terrible. I can wait around for a few minutes for service, but this was horrible. read more