We came to this practice after several friends recommended it and couldn't be happier. Jan, the…read morenurse, is pleasant, helpful and always in a good mood. VERY responsive if you need a refill, they called one in for me to Fort Hood, TX when the airline lost my luggage for over two days. They then called to be sure I'd been able to get the medicine without further problems. Very pleased with Dr. Boroughs - thorough, attentive, doesn't rush you but doesn't keep you there needlessly, either. We are so glad we found this practice! I feel like I'm more than a number with them.

Dr. Burroughs has been my primary care physician for the past 5 years. She is an excellent doctor…read morefor my annual bloodwork and wellness visit, as well as the occasional trips to see her for illnesses. Jan, the office nurse, is one of the friendliest people I've ever met, and she will quickly take care of whatever you need, including referrals and sending prescriptions to the pharmacy. The whole staff is very friendly, including reception and the phlebotomist.

I rarely leave reviews, but my recent experience with Dr. Roman's office was extremely…read moredisappointing and needs to be shared. At my first visit, things went well. Dr. Roman even referred me for a mammogram, which I scheduled for August 19th. I was upfront about my history of seeing multiple providers over the past year while trying to find a consistent primary care provider. I also explained that I had accidentally left my medications in a hotel room -- a human mistake that I owned up to and resolved. There was no indication that this would be an issue moving forward. Fast forward to my follow-up: I checked in, waited to be seen, and then, without warning, was told I was being dismissed as a patient because of my provider history. The way this was handled was unprofessional and honestly shocking. A woman, who I assume was the office manager (she never introduced herself), walked in and immediately spoke to me in a judgmental tone without asking questions or trying to understand my situation. Dr. Roman never came to speak to me, and to make matters worse, I could hear staff discussing me in the hallway -- which was not only embarrassing, but raises serious concerns about patient confidentiality. Now I'm left scrambling to find another doctor. Because I wasn't offered not offered a 30 day refill until I was able to schedule the psych appointment and/or find another provider, and will be out of my medication by the weekend. If this office had concerns, transparency and communication would have gone a long way. Unfortunately, that wasn't the case here. Patients deserve respect, professionalism, and the opportunity to be heard -- none of which I received.

The nurses and office manager are extremely rude. I had a follow up appointment with Dr. Roman…read moreabout the Thyroid Condition tat he diagnosed . I was told to see the NP because he went on Vacation. All she discussed was the last colonoscopy had. So I made another appoint appointment for a week later. I waited 3 hours, was taken to the room, blood pressure taken.....Finally, after a long wait the nurse told me Dr. Roman had gone home. The arrogant office manager then told me to leave. She said I was there to get refills. And I was very ill with Thyroid and possible diabetes and Depression. My wife had died 2 weeks before. Then I received a letter from the Office Manager, not Piedmont or the Doctor, that I had been dismissed from the practice. An Absolute Blessing. The place is like a Lifetime Movie. I doubt I have Thyroid now. In the bathroom the Urine Shelf if jammed Full. I have never had an interpretation of the last bloodwork. Also, I was charged for the visit with no Doctor. I was so Stressed and Depressed when I left .....unreal Lifetime Movie Do not risk your life there. The staff diagnoses......

Want be going to again at all. She was never hands on. I liked her previous PA better than seeing…read moreher. Doc PA knew her stuff & got the job done. I hate she moved on cause when I tell you she was good, she was Awesome I hate she left.

UPDATE: The ability to reach someone via the online portal has improved accessibility. The check in…read moreand check out process has also significantly improved in recent visits with significantly reduced wait times. It's not as good as I think it could be, but it's getting there. I love my doctor here but getting in touch with him, or anyone there, is a nightmare. The horror stories here about long hold times are true. Also appointments can take an hour or more for 15 minutes with your doctor. I put up with it because my doctor I like is there but it's not good.

Executive staff or doctor make exceptions for policy of one person only back with patient in the…read morewaiting room . For example a patient 80 years old bedbound and cant walk or stand you that's in a wheelchair accompanied by your spouse that is 76 years old. Having another relative there or someone there to help pick up or move the patient in the waiting room is essential also the fact that elderly parent doesn't pick up all questions or understand what it said so that's why you make exceptions. Especially when the staff can't even put the patient in the bed and has to call the person they put out in the lobby to come help. Not to mention the carefree care less gossiping staff at the front desk. I'm sure this is in the quality of care the Columbus diagnostic wants for trains their staff to do. Empowerment understanding professionalism and basic caring that's not a lot to ask .

Dr Harris and Janet Fluker have the best managed office I have ever experienced. I am always in and…read moreout for routine bloodwork very quickly, usually before my appointment time. I feel that Janet always listens to me and collaborates about care recommendations. So many of my friends use this office because of the warm atmosphere, starting with the wonderful receptionists. I highly recommend this practice!!

Have never even been seen by Mr. Harris although I have been a patient of his for some time. I got…read morerid of this doctor the end of last year. Do yourself a favor and find a more friendly clinic. If you are a women then DO NOT HAVE HIM diagnose a breast cancer condition. He told my wife it was just a lump over a course of 6 months. When it finally got painful she demanded an X-Ray. It turned out to be stage 4 cancer and had spread to most of her left side lymph nodes. Do not let this doctor diagnose period. He could have killed her!

Dr. Leichter is very professional and knowledgeable! The best doctor to keep your diabetes under…read morecontrol.

My visits with Dr. Leichter showed me what a thorough and knowledgeable Dr. he is. I was treated…read morenicely by his entire staff, from check in and throughout my visit! I feel comfortable in recommending this specialist if you want quality care!