Executive staff or doctor make exceptions for policy of one person only back with patient in the…read morewaiting room . For example a patient 80 years old bedbound and cant walk or stand you that's in a wheelchair accompanied by your spouse that is 76 years old. Having another relative there or someone there to help pick up or move the patient in the waiting room is essential also the fact that elderly parent doesn't pick up all questions or understand what it said so that's why you make exceptions. Especially when the staff can't even put the patient in the bed and has to call the person they put out in the lobby to come help. Not to mention the carefree care less gossiping staff at the front desk. I'm sure this is in the quality of care the Columbus diagnostic wants for trains their staff to do. Empowerment understanding professionalism and basic caring that's not a lot to ask .

If you've been getting your healthcare from a clinic that's in a slum in Bangladesh, you'll be…read moredisappointed in Columbus Clinic. The Bangladesh clinic will be better: more accurate, less waiting, and kinder reception.

Want be going to again at all. She was never hands on. I liked her previous PA better than seeing…read moreher. Doc PA knew her stuff & got the job done. I hate she moved on cause when I tell you she was good, she was Awesome I hate she left.

I rarely leave reviews, but my recent experience with Dr. Roman's office was extremely…read moredisappointing and needs to be shared. At my first visit, things went well. Dr. Roman even referred me for a mammogram, which I scheduled for August 19th. I was upfront about my history of seeing multiple providers over the past year while trying to find a consistent primary care provider. I also explained that I had accidentally left my medications in a hotel room -- a human mistake that I owned up to and resolved. There was no indication that this would be an issue moving forward. Fast forward to my follow-up: I checked in, waited to be seen, and then, without warning, was told I was being dismissed as a patient because of my provider history. The way this was handled was unprofessional and honestly shocking. A woman, who I assume was the office manager (she never introduced herself), walked in and immediately spoke to me in a judgmental tone without asking questions or trying to understand my situation. Dr. Roman never came to speak to me, and to make matters worse, I could hear staff discussing me in the hallway -- which was not only embarrassing, but raises serious concerns about patient confidentiality. Now I'm left scrambling to find another doctor. Because I wasn't offered not offered a 30 day refill until I was able to schedule the psych appointment and/or find another provider, and will be out of my medication by the weekend. If this office had concerns, transparency and communication would have gone a long way. Unfortunately, that wasn't the case here. Patients deserve respect, professionalism, and the opportunity to be heard -- none of which I received.

The nurses and office manager are extremely rude. I had a follow up appointment with Dr. Roman…read moreabout the Thyroid Condition tat he diagnosed . I was told to see the NP because he went on Vacation. All she discussed was the last colonoscopy had. So I made another appoint appointment for a week later. I waited 3 hours, was taken to the room, blood pressure taken.....Finally, after a long wait the nurse told me Dr. Roman had gone home. The arrogant office manager then told me to leave. She said I was there to get refills. And I was very ill with Thyroid and possible diabetes and Depression. My wife had died 2 weeks before. Then I received a letter from the Office Manager, not Piedmont or the Doctor, that I had been dismissed from the practice. An Absolute Blessing. The place is like a Lifetime Movie. I doubt I have Thyroid now. In the bathroom the Urine Shelf if jammed Full. I have never had an interpretation of the last bloodwork. Also, I was charged for the visit with no Doctor. I was so Stressed and Depressed when I left .....unreal Lifetime Movie Do not risk your life there. The staff diagnoses......

I had an ear infection that had started up, decided to stop by as a walk in and was taken straight…read moreback. After a quick exam and answering a few questions I was out the door with the meds I needed to clear it up. Dr. Vance and his staff was very welcoming and professional. Highly recommend!

From the owner: Vance Family Medicine is above the competition in that the way we practice is simply no longer the…read moreway primary care is practiced these days. Here the patient is the BOSS. The patient is empowered to be in control of their health. The Vance triangular approach to patient care is a model of success that has proven effective for majority of patients. Through unparalleled education, evidenced backed treatments, and a hands-on approach, our patients get the highest quality of care hands down. The decisive factor that makes patients never leave, is their ability to have access to their Primary Care Provider at ALL times. This you will not find any longer in healthcare since the days of home visits.