Stay as far away from this business as you can! I'm a former patient and decided to leave after they refused my legal right to decline services. Overweight pregnant woman? You'll face discrimination and excessive services that they refuse to allow you to decline. Before I even met Dr Fortson, I was scheduled for an ultrasound every single month of my pregnancy without my consent. I was scheduled for a pap-smear at 16 weeks of pregnancy without my consent. I have no other risk factors that would consider my pregnancy to be high risk. Someone sitting behind a desk saw my bmi, and scheduled these extremely expensive and excessive procedures without a physician from their office ever having met me. When I called to decline the excessive services and procedures, I was transferred to a nurse and was told it was their "treatment plan" and I could go elsewhere if I didn't comply to their demands. I repeatedly asked "so I do not have the right to decline services?" And the nurse would not answer my question. I told them I would not be back and hung up the phone.
I immediately called another provider and scheduled a new patient appointment. I went to see him, and he was very surprised at all of the excessive ultrasounds. He thought it was "very strange" that they scheduled them without any other risk factors, and they wouldn't allow me to decline a pap-smear during pregnancy. Thank God, I found a provider to help bring my child into this world that will allow me to have a say in my medical care. It is our right as American citizens to have a say in our healthcare, and is 100% our right to decline services.
This isn't even my only complaint about this place of business. At my 3rd appointment, I was taken into an office and given 3 options to pay off my $5000 bill over the next 4-5 months. We have a high deductible and coinsurance, so I knew we would be paying a lot out of pocket, however this business has no compassion for their patients. We were shocked when we saw that we would owe them over $1000 a month, and our total bill had to be paid in full before 28 weeks of pregnancy. That is A LOT of money for the majority of working Americans, and can be detrimental to a family living on a budget. I spoke to multiple people in the business office looking for solutions to this mess, and finally ended up speaking with a woman named Kelly. She could not have been more cold hearted towards me. I was in tears after getting off of the phone with her, and we had to make the decision to put our family into debt and put our monthly payments on credit cards.
Today, over a week later, I received a letter in the mail. I knew exactly what it was before even opening it. Midtown OBGYN (Kelly) decided to further hurt my family and send us a letter firing me as a patient. As if I had not been the one to end the relationship. They labeled me as "non-compliant" and difficult to communicate with. To me, this is them covering their behinds. They are fully aware that I ended the patient-provider relationship because of the reasons I've listed above.
Bottom line: if you are overweight, seek prenatal care elsewhere. If your family is on a budget, seek care elsewhere. If you believe you should have a say in how you are treated by the healthcare system, seek care elsewhere. If you think you deserve to be treated with compassion, respect, and dignity, please seek care elsewhere.
I am fully expecting a response to my review, so I'll be waiting. You'll find my response to their carefully planned/plotted response here. read more
