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Columbus, GA

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Tidwell Serena D PC

3.0 (2 reviews)

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St Francis Obstetric & Gynecologic Associates

St Francis Obstetric & Gynecologic Associates

3.0(2 reviews)
2.1 mi

This office is a mess. I was scheduled to see a dr who has since left the practice. But the…read morepractice DID NOT LET ME KNOW THIS UNTIL FOUR MONTHS AFTER MY DR HAD LEFT. When they finally DID let me know and had me schedule with another dr, they claimed they did not have my medical records. What a fiasco THAT has been. My previous dr office (who I had to call repeatedly bc they wouldn't), claimed to have sent them. Twice. But this office continued to claim they have not received them. Fast forward to today, when I receive an automated phone call TO REMIND ME OF MY APPOINTMENT WITH THE ORIGINAL DOCTOR, WHO, AS I SAID, LEFT THE PRACTICE MONTHS AGO. I was just on hold for 30 minutes to be told, "Oh yeah. The system is messed up. You still have your new appt scheduled for New Date, New Time." Welp. Guess what? The New Date New Time they have in the system for me? IS NOT CORRECT. THEY RESCHEDULED ME WITHOUT TELLING ME, TO A DATE/TIME I CAN NO LONGER MAKE. THEY TAKE NO RESPONSIBILITY FOR THIS, WILL NOT WORK ME IN, AND ARE DELAYING MY APPOINTMENT BY A MONTH. Terrible.

I underwent a LAVH April 12 2017. Dr Eikelberry was kind and attentive for the months leading to…read morethe surgery and during after care and follow up. I was literally at about 80% recovery within a couple of days. It basically was day of surgery I hurt like the dickens, day 2 a little better, day 3 kind hurting but not much day 6 ready to go back to work ( I work in an office). I am spending time recuperating because that's what I am supposed to do but I feel amazing. The process has been long because I suffer from a host of gyno issues but I have to say Dr Eikelberry really walked me through the process and discussed every option available. He and his staff our truly professional, kind, and supportive people. :-)

Midtown OBGYN

Midtown OBGYN

3.3(4 reviews)
0.5 mi

Love love Midtown and there staff. Havent gotten to meet all the new staff. I had a bad pregnancy,…read morelost my little baby girl to spina bifida. Dr. Tidwell and her wonder staff was there as support the whole way. Wouldnt change Drs for anything. Thank you Dr. Tidwell and Midtown ladies.

I can't speak to the clinical staff at Midtown OBGYN, however, I had a very negative experience…read morewith the front desk staff. I scheduled my appointment three weeks in advance and confirmed verbally with the practice that they accepted my insurance. I did my due diligence and called my insurance company to confirm as well - they affirmed that Midtown was in-network. I took time off work to attend my appointment and showed up at 9:45 for my 10:00am appointment. The woman at the front desk was a) rude straight off the bat and b) informed me that she was unable to verify my insurance, so I immediately provided a copy of my card and went to sit down. I sat in the waiting room until 10:40 (40 minutes past my appointment time) before being called up and told that the practice cannot accept my insurance due to "office policy", but that I can self-pay $200 if I'd like to keep my appointment. I briefly stepped outside to call my insurance company who confirmed (yet again) that Midtown is in network. A second, slightly more pleasant receptionist informed me that the reason the office will not accept my plan is because it is a "limited plan" (10 covered visits per year), which in my interpretation translates to a money hungry practice (they do not want to accept patients who will not be coming in frequently, and thus bringing more money into the practice by only accepting frequent fliers). The front desk staff treated me like it was an inconvenience for THEM, not me, to deal with this issue and did not seem even slightly apologetic for the inconvenience. I wasted hours of my work day due to Midtown OBGYN's failure to correctly verify my insurance coverage when explicitly asked to THREE weeks ahead of my appointment. Extremely disappointing experience to have as a healthcare worker myself, will never return.

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Midtown OBGYN
Midtown OBGYN
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Tidwell Serena D PC - obgyn - Updated October 2026

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