We came to this practice after several friends recommended it and couldn't be happier. Jan, the…read morenurse, is pleasant, helpful and always in a good mood. VERY responsive if you need a refill, they called one in for me to Fort Hood, TX when the airline lost my luggage for over two days. They then called to be sure I'd been able to get the medicine without further problems. Very pleased with Dr. Boroughs - thorough, attentive, doesn't rush you but doesn't keep you there needlessly, either. We are so glad we found this practice! I feel like I'm more than a number with them.

Dr. Burroughs has been my primary care physician for the past 5 years. She is an excellent doctor…read morefor my annual bloodwork and wellness visit, as well as the occasional trips to see her for illnesses. Jan, the office nurse, is one of the friendliest people I've ever met, and she will quickly take care of whatever you need, including referrals and sending prescriptions to the pharmacy. The whole staff is very friendly, including reception and the phlebotomist.

I rarely leave reviews, but my recent experience with Dr. Roman's office was extremely…read moredisappointing and needs to be shared. At my first visit, things went well. Dr. Roman even referred me for a mammogram, which I scheduled for August 19th. I was upfront about my history of seeing multiple providers over the past year while trying to find a consistent primary care provider. I also explained that I had accidentally left my medications in a hotel room -- a human mistake that I owned up to and resolved. There was no indication that this would be an issue moving forward. Fast forward to my follow-up: I checked in, waited to be seen, and then, without warning, was told I was being dismissed as a patient because of my provider history. The way this was handled was unprofessional and honestly shocking. A woman, who I assume was the office manager (she never introduced herself), walked in and immediately spoke to me in a judgmental tone without asking questions or trying to understand my situation. Dr. Roman never came to speak to me, and to make matters worse, I could hear staff discussing me in the hallway -- which was not only embarrassing, but raises serious concerns about patient confidentiality. Now I'm left scrambling to find another doctor. Because I wasn't offered not offered a 30 day refill until I was able to schedule the psych appointment and/or find another provider, and will be out of my medication by the weekend. If this office had concerns, transparency and communication would have gone a long way. Unfortunately, that wasn't the case here. Patients deserve respect, professionalism, and the opportunity to be heard -- none of which I received.

The nurses and office manager are extremely rude. I had a follow up appointment with Dr. Roman…read moreabout the Thyroid Condition tat he diagnosed . I was told to see the NP because he went on Vacation. All she discussed was the last colonoscopy had. So I made another appoint appointment for a week later. I waited 3 hours, was taken to the room, blood pressure taken.....Finally, after a long wait the nurse told me Dr. Roman had gone home. The arrogant office manager then told me to leave. She said I was there to get refills. And I was very ill with Thyroid and possible diabetes and Depression. My wife had died 2 weeks before. Then I received a letter from the Office Manager, not Piedmont or the Doctor, that I had been dismissed from the practice. An Absolute Blessing. The place is like a Lifetime Movie. I doubt I have Thyroid now. In the bathroom the Urine Shelf if jammed Full. I have never had an interpretation of the last bloodwork. Also, I was charged for the visit with no Doctor. I was so Stressed and Depressed when I left .....unreal Lifetime Movie Do not risk your life there. The staff diagnoses......

Want be going to again at all. She was never hands on. I liked her previous PA better than seeing…read moreher. Doc PA knew her stuff & got the job done. I hate she moved on cause when I tell you she was good, she was Awesome I hate she left.

I had a skateboard accident so I went to Jack hughston to get it looked at and I just had a…read morenightmare experience with Dr rehak. Will never go back because I feel like they are just trying to get money off of me. They took the cast off after surgery and while it is still broken and put it in a splint with it still being broken. So many more details I can't even begin to list them all.

10/10/2017 I had a…read moreterrible experience on my initial and only visit with Jack H Blalock, Jr., today (October 10, 2017). After a reasonable wait time, I was called back into the exam room area, where my BP and pulse was taken by the nurse. She then handed me a paper robe and stated that I needed to undress down to my panties. I was instructed to take off my blouse, bra, pants and shoes. I asked her why I was being instructed to undress, and I her response was, "this is just the way he does his exams". I asked exactly what the exam detailed and why he couldn't perform it with my clothes on. The nurse stated, "he needs to be able to listen to your heart". Anyone with a brain knows that a heart can be listened to through a very thin blouse! It is of note, that I was not advised prior to my appointment that I would be expected to disrobe, down to only my panties. If I had been, I would have never gone in the first place. I already have a gynecologist, and he is the only man, besides my husband, that sees me without my clothes on! I was there for a potential pituitary tumor! No amount of undressing can diagnose a pituitary tumor! Diagnosis of a pituitary tumor starts basically with an MRI and labs. Luckily, my husband was with me, and witnessed the entire thing. After telling the nurse that I felt uncomfortable stripping down to nothing, she proceeded to exit the exam room to advise Jack H Blalock, Jr., that I felt uncomfortable with fully undressing. The nurse returned after about 30 seconds and told me that Jack H Blalock, Jr., said "if she doesn't undress, she cannot be a patient here". My husband and I left the office. I am contemplating sending Jack H Blalock, Jr., a bill for my time, my husbands time, gas and a day wasted! We drove from Manchester, GA., to see Jack H Blalock Jr. My husband took a whole day off work to come with me. I would not recommend anyone go see this man! My husband and I both agree that it was a very creepy demand that Jack H Blalock, Jr., made in reference to me having to disrobe or suffer the consequences and leave without being seen. Jack H Blalock, Jr., showed me no compassion nor pleasantry during my time in his office. I wish I could give negative stars.

UPDATE: The ability to reach someone via the online portal has improved accessibility. The check in…read moreand check out process has also significantly improved in recent visits with significantly reduced wait times. It's not as good as I think it could be, but it's getting there. I love my doctor here but getting in touch with him, or anyone there, is a nightmare. The horror stories here about long hold times are true. Also appointments can take an hour or more for 15 minutes with your doctor. I put up with it because my doctor I like is there but it's not good.

Executive staff or doctor make exceptions for policy of one person only back with patient in the…read morewaiting room . For example a patient 80 years old bedbound and cant walk or stand you that's in a wheelchair accompanied by your spouse that is 76 years old. Having another relative there or someone there to help pick up or move the patient in the waiting room is essential also the fact that elderly parent doesn't pick up all questions or understand what it said so that's why you make exceptions. Especially when the staff can't even put the patient in the bed and has to call the person they put out in the lobby to come help. Not to mention the carefree care less gossiping staff at the front desk. I'm sure this is in the quality of care the Columbus diagnostic wants for trains their staff to do. Empowerment understanding professionalism and basic caring that's not a lot to ask .

I have been seeing Dr Lucks since 2006. We moved for a few years and came back this year. Dr…read moreLucks is incredible, he takes his time with you , he is patient, and really listens to your concerns and medical problems. He goes out of his way to find out what is wrong with you and to find the correct treatment. Dr Lucks genuinely cares about each patient and makes you feel special. Ebony his assistant is amazing! She is the most amazing multitasker ever, and she gets everything done! She has an incredible personality, is always upbeat and goes out of her way to help you! This is by far the best Dr's office in Columbus!