Amazing doctors office. The staff is SO friendly and helpful. Dr Patel has an abundance of patience…read morewhen listening to new patient concerns. I just moved to the area and have several medical conditions, and he just listened to my whole history and all of my concerns without interrupting or being dismissive. At the end, we discussed next options and I felt like he truly listened to me and cared about my medical care. I have had very positive and helpful experience every time I have entered the office and with every phone call. A true gem of an office all around.

From the owner: Closed for lunch from 1pm till 2pm.read more

I rarely leave reviews, but my recent experience with Dr. Roman's office was extremely…read moredisappointing and needs to be shared. At my first visit, things went well. Dr. Roman even referred me for a mammogram, which I scheduled for August 19th. I was upfront about my history of seeing multiple providers over the past year while trying to find a consistent primary care provider. I also explained that I had accidentally left my medications in a hotel room -- a human mistake that I owned up to and resolved. There was no indication that this would be an issue moving forward. Fast forward to my follow-up: I checked in, waited to be seen, and then, without warning, was told I was being dismissed as a patient because of my provider history. The way this was handled was unprofessional and honestly shocking. A woman, who I assume was the office manager (she never introduced herself), walked in and immediately spoke to me in a judgmental tone without asking questions or trying to understand my situation. Dr. Roman never came to speak to me, and to make matters worse, I could hear staff discussing me in the hallway -- which was not only embarrassing, but raises serious concerns about patient confidentiality. Now I'm left scrambling to find another doctor. Because I wasn't offered not offered a 30 day refill until I was able to schedule the psych appointment and/or find another provider, and will be out of my medication by the weekend. If this office had concerns, transparency and communication would have gone a long way. Unfortunately, that wasn't the case here. Patients deserve respect, professionalism, and the opportunity to be heard -- none of which I received.

The nurses and office manager are extremely rude. I had a follow up appointment with Dr. Roman…read moreabout the Thyroid Condition tat he diagnosed . I was told to see the NP because he went on Vacation. All she discussed was the last colonoscopy had. So I made another appoint appointment for a week later. I waited 3 hours, was taken to the room, blood pressure taken.....Finally, after a long wait the nurse told me Dr. Roman had gone home. The arrogant office manager then told me to leave. She said I was there to get refills. And I was very ill with Thyroid and possible diabetes and Depression. My wife had died 2 weeks before. Then I received a letter from the Office Manager, not Piedmont or the Doctor, that I had been dismissed from the practice. An Absolute Blessing. The place is like a Lifetime Movie. I doubt I have Thyroid now. In the bathroom the Urine Shelf if jammed Full. I have never had an interpretation of the last bloodwork. Also, I was charged for the visit with no Doctor. I was so Stressed and Depressed when I left .....unreal Lifetime Movie Do not risk your life there. The staff diagnoses......

One of the best medically facilities I have been to in Columbus…read more Staff and nurses were friendly amd helpful. Dr. Lewis was phenomenal. He was compassionate, patient, and kind. Highly reccomend!

Very nice office. Clean and updated. However, it is so large and busy, you feel like the staff is…read morejust going through the motions. The front office lady doesn't smile. Although she is polite, she isn't friendly or welcoming. She also smells very strongly of cigarettes, which I find unprofessional for a medical office. The wait time is a standard 30 min+, like any doctor's office. The provider I saw was nice, but she did not seem thorough. There was no patient education involved in my visit. As I said before, everyone seems nice, but no one is friendly or comforting. This office lacks those important qualities. Mediocre care.

The best Doctor you will find! His office staff is also great. always polite and helpful…read more Robin Brown

Dr. Lewis is a great doctor. He was compassionate, patient, and kind. I just moved here and did not…read moreget in for a few mo ths, but it was worth the wait. He went over ever detail, and did not rush me. At one point he slowed me down to get more detailed information. Again....his wait is long for new patients, but now I understand why. Highly reccomend!

This doctor is charging patients for services that never received in order to receive pay from…read moremarketplace insurances. I am warning all clients to please look at your bills report this lady at once. This practice needs to be stopped. This is the type thing that hurts our society as a whole. I was skeptical about coming to her practice because the doctor herself called me to ask me why I left her facility. The receptionist told me that it was going to be a long wait ; that being said I left. This doctor was insistent come back come back". Little did I know her lobbyist filled with patients because she scams all of them the same way. I imagine all those clients have similar bills with all kinds of services on them which they never receive. I have reported her to the medical board and I expect for something to be done soon.

Long wait times, but the doctor does pay attention and try to keep up. I have older parents that…read moreare going here and some doctors dont want to help them. Dr baliga and his staff do.

I had an ear infection that had started up, decided to stop by as a walk in and was taken straight…read moreback. After a quick exam and answering a few questions I was out the door with the meds I needed to clear it up. Dr. Vance and his staff was very welcoming and professional. Highly recommend!

From the owner: Vance Family Medicine is above the competition in that the way we practice is simply no longer the…read moreway primary care is practiced these days. Here the patient is the BOSS. The patient is empowered to be in control of their health. The Vance triangular approach to patient care is a model of success that has proven effective for majority of patients. Through unparalleled education, evidenced backed treatments, and a hands-on approach, our patients get the highest quality of care hands down. The decisive factor that makes patients never leave, is their ability to have access to their Primary Care Provider at ALL times. This you will not find any longer in healthcare since the days of home visits.

Lauren Villegas is my Nurse Practitioner, she is simply amazing, I really appreciate her listening…read moreto my needs. Unfortunately all patients are not able to say this about their provider. I am blessed to be able to brag on the overall office is TOP NOTCH. I REALLY APPRECIATE YOU ALL.

From the owner: Piedmont Physicians at Brookstone is a primary care practice dedicated to helping you get better -…read moreand stay well.