When they first opened, needed to replace scratched lenses; our regular Lakeport optometrist, they…read morerefused because my eye exam was one month out of date. I had been to Kaiser recently, and knew my eyes were fine, medically, and I could see fine. So went to Mark's shop, recently opened. They said fine, just sign a waver. New lenses done in 24 hours.. Since then, I've gone back for new reading glasses. Twice I've needed frame repair. . done both times with no charge, rapidly and with courtesy. Yesterday I dropped in for a frame repair for reading glasses. They had the part. All fixed, no cost, in 10 minutes while I waited outside. The shop is totally COVID-19 compliant. . sign says phone for appointment. . but their very friendly receoptionist saw me at the door phoning and came right out, with mask. My wife goes there also and with excellent results.

Ok, yes, clean, modern office. Friendly staff. I have Medi-cal/Partnership so it is literally THE…read moreONLY PLACE I can go to get the actual glasses in lake or Mendocino counties. In Sonoma County I got my glasses for free, frameso were pretty high quality, adjustable, with about 50 choices. Here I got to choose from a very small (less than 10)assortment of frames, plastic, no adjustment, no style at all and they felt like dollar store glasses. Then they still charge you $20. Well I suppose you get what you pay for with him. So my glasses came and I started to get kind of balance or off center feelings. I look at something with an edge and it is crooked, like the edge tilts and things are asymmetrical. So I took them off and held them about 5 inches away from my face and looked again. My lenses were put in crooked, very crooked, and my bifocals are also crooked and off center. So I called and the guy who actually made them didn't seem to believe me but was nice and had me send them back to be fixed. In hindsite I will order my glasses online from now on. By the way, shipping my light plastic frames cost me another $20 and they didn't ship them. I had to call to tell them I paid for shipping. The doctor was nice enough but it all felt rehearsed. I will send them one time to see if they can get it right. Since I paid the money. Costco frames are about $90.

This place is a haven of modernity in a backwoods town. VERY…read moreCLEAN Very Professional Caring. I love this place so much, I have had such terrible experiences with healthcare since I moved to Lakeport, but this place is a breath of fresh air. Everyone seemed to know what they were doing, they were very patient and kind. They try to get you an appointment ASAP. The lenses are not as expensive as I would think, but the frames are a little high. But it is worth the price to have such professional service.

My first and last time with this doctor. Little to no professionalism was show on my exam visit. He…read moremocked, dismissed, and laughed at me. At one point another young lady overheard him and decided to step in the room for the duration of our visit. After she pulled me aside and apologized on his behalf. I would not recommend this doctor to anyone especially after the visit I just had with him.

I went to this guy several years ago and I found him to be a real ass…read more He seems to think that all his patients are poor and can not afford to pay for quality glasses . I found it insulting. He did push contacts . . Then he pushed bifocals which turned out to be a pain. I had to hold my head up at an angle to see my computer screen.. He gets a 2 out of 10 . I Will never return

I was in search of a new optometrist for my family after our last doctor stop taking our VSP…read moreinsurance. I am so happy we found Dr. Wagner. He was able to get all three of my children appointments on the same day. Both Dr. Wagner and his assistant were friendly and kind. My children warmed up to them right away. Dr. Wagner preformed very thorough exams and even explained the images they captured of the back their eyes. They provide plenty of options of frames and fits. We were extremely happy with their selection and service totally recommend him.

Found a great optometrist right here in Cloverdale! Very helpful with all my questions- I ordered…read morenew glasses and they arrived within a week, was here last week to pick them up and get fitted for new contacts! Great selection on glasses and a lot that my insurance covers. Friendly staff and it does get busy in the afternoons, but morning appointments are the way to go I have seen! I look forward to many visits here!

This is an update to my original review. Do NOT go to this optometrist. I cannot imagine that there…read moreare many worse optometrists, but I'll let you be the judge by detailing it all in my first scathing review ever. Firstly, he got a new receptionist who never returns calls, so good luck getting anything taken care of in a timely manner. Or at all. I called on October 2nd to order new contacts. She informed me that she would call me back the next day "no matter what" because apparently she needed Dr. Hoyer to make the order. Spoiler alert! She never called me. So on October 23, I called back again and left a voicemail. No one returned my call. So on October 30 I physically went IN to the office. Keep in mind I have no need for an exam or anything, so I should be able to easily make the simple order for contacts over the phone, right? WRONG! She informs me again that she will be "calling me tomorrow no matter what." Welp, today is "tomorrow," and guess what? No call! Additionally, Dr. Hoyer is constantly out of the office on days when they are supposed to be open. I don't know WHY exactly he is open because every time I need something done, they tell me that they need him to get it done! When he IS in the office, he is very scatterbrained. His filing systems are extremely outdated along with the rest of his office. I'll tell you my first impression from April below. The first time I sat for an exam, I came in to get a new prescription, get new contacts and lenses for my glasses, and get a diagnosis and solution for some eye irritation I'd been experiencing. In that appointment, he only got a rough prescription and didn't tell me what it was. He forgot about the steroid he was going to prescribe me for my eye issue. He forgot about the glasses. He asked me to send him a picture of my old contacts boxes. I thought it was for further discussion, but what I didn't realize was we were actually ordering them (without the NEW prescription!). I thought he just wanted the same brand and type. I got a call a few days later saying my contacts were in, and I was super confused. I had to come back later for a precise prescription. He did fit me in without an appt because one of his appts canceled, so that was nice. We got the new precise prescription (finally) and ordered the glasses. I went to pick them up on Thursday, when they're open later, till 5:30. They had left and closed early! The next day, they were open only from 9am to 12pm, but he wasn't in the office (he's the only optometrist in the practice so WhyAreYouOpeeeen??!!). I was able to pick up my glasses, but when I called back an hour later because I wasn't satisfied with them, I was unable to get my needs taken care of. He failed to tell me about all the options for the lenses like materials and anti-scratch and anti-reflective coatings which came standard with my last optometrist, so I couldn't make an informed purchase. I even asked about other options because I told him I knew my lenses weren't the standard and he was dismissive and told me it was unnecessary and just told me about one better quality option. Well, I didn't know any better, so I said okay yeah it must be that one. It wasn't. I had to send them back to get the anti-scratch and anti-reflective coating on it which could have been completely avoided by just giving me all the information in the first place. Oh! He also uses the same contact lens case if for all patients if you take them out during the appointment. Gross! He says it's "debatable" whether that's risky or not. O_o DEBATABLE? Uhhh, so can we play it safe? with my EYES?! The ONLY plus side is that he is very budget friendly, but you know how the saying goes. You get what you pay for. I do get contacts and glasses for the same cost as Costco, which is the cheapest I've found. So, have ZERO confidence with this guy. I still don't know that my prescription is precise. I would rather drive 3 hours to Roseville for an appt with my last optometrist (shoutout to Dr. Swanson!), knowing that I have to pay a lot more and travel a lot farther to have that confidence in my care.

Increíble selection and you are sure to find at least one or two pairs that fit your needs. Always…read moreso friendly when I stop in even if I'm just browsing. Love this spot!!

A few days ago, I ended up in I.SEE. Optical to ask a favor. I had left my purse in the coffeehouse…read moreacross the street, but didn't realize it until long after the place closed. I.SEE. owner Sara was helpful above and beyond -- she called the coffeehouse owner, who called a staff member, who came back to work, and gave me my purse. (The staffer was awesome.) Not only did Sara facilitate this return; she also charged my husband's phone, which had gone dead about an hour before. And she was friendly, efficient, and reassuring -- altogether the person you want to meet when you need help. I wear glasses, so I looked at some of the frames to distract myself. I.SEE has a great collection of options. The frames are cool and fun, and the shop itself is bright and welcoming. And you can get great coffee, pastries (gluten-free, too!), and sandwiches across the street. Just don't forget your purse. ;)

Dr. Bonner is a great small town eye doctor! My brother, Joe, got an appointment right away to…read moresee him. His exam took less than an hour. His new prescription for eyeglasses were ready in 8 days. My brother loves his new glasses....says he can see again! Fabulous!! Unfortunately, for us ...he has since retired.

This place is awesome, the dr. the hygienists even the front staff are very pleasant, The doctor,…read moreespecially he will explain everything to you like no other dentist has explained it before. It's better than bad it's good

Dr Kinsel and his staff are the best! Kind and caring and extremely knowledgeable. He fit me in…read morefor an emergency visit and took excellent care to be sure all was done correctly. Very professional and clean building as well. I highly recommend them!

Dr. Warner is a life-positive medical doctor and healer. He has helped me many times over the years.read more

My experience with Dr Warner was wonderful for a simple reason? He came in with a big smile, open…read morehanded to really wanting to know how he can help me. I am new in town, and having to find a new Doc.can be a little scary. I was so calm when I lift because he listened to me , and helped me with my meds. A great day meeting him and his staff.