I saw Dr. Marsden for almost 25 years. I trusted her immensely. She always gave me the hard truth…read moreof any condition I might have. She was very tender, understanding, honest & explained the conditions in layman's terms. She call me up when test results came in, not the staff. Dr. Marsden cared about my whole picture, family life affecting me, foods & mental health, too. Dr M. Asked questions, didn't assume anything. Didn't waste time, never late especially in the mornings. Didn't make you wait 1 + hours in your room. She apologized IF she was running late(not like my new PCP. Always LATE, Never apologies, ASSUMES & ACCUSATORY ) I Miss Dr. M & Patti so much. Great team they were.

As my primary care physician for 15+ years, I have always felt confident that Dr. Marsden has my…read morebest interest at heart. Always thorough and caring, she always keeps on top of my meds that I am currently taking. She also works on getting me in when I need a last-minute appointment. Moreover, when there is a change in the "Tier level" of my meds affecting my out-of-pocket cost, she is always willing to adjust, when possible, to keep my expenses at the lowest level. ...much appreciated. Patty, who runs the front office is also "on top of everything"; very knowledgeable if I have a phone question between appointments.

Having many serious issues it was so hard to find a doctor. Dr. Z is not the run of the mill…read moredoctor. He actually takes as long as necessary to address your needs; not 15 min. I highly recommend him to anyone needing a Dr.

I'm very picky about my Primary Care Physician. I spent a couple of years trying out doctors, as I…read morehave sleep apnea, sinus issues, and high blood pressure. I like doctors that specialize in internal medicine. Doctor Ziperovich has a really nice demeanor, is very honest, and works with you while explaining issues and options. He is by far the best doctor I've had to date.

Everyone that worked here was pretty friendly which never happens. Can't do 5 stars because the Dr…read morewas 30 minutes late to my appointment. Dr was very nice and thorough though. This is a small out of the way clinic but I'd not cringe if I had to go here again!

THIS IS SPECIFICALLY FOR OPTOMETRY:…read more Even though I was the first appointment of the day, my doctor was late, but I was charged $400 for a BASIC eye exam, even though I have vision insurance. NEVER get your eyes checked here. You can literally go out of network and get a cheaper, better quality eye exam than what I experienced here.

This review is for CHI Franciscan in general, not the Seahurst clinic…read more CHI has the most confusing A/R and billing system ever devised, and they have eliminated the position that helps patients to navigate it. Several years ago, my wife was hospitalized in the CHI system, and when we had billing problems, we were able to resolve them by going to the hospital and speaking with the financial counselor. (Even though we earn too much for financial assistance, the counselor was very knowledgeable about navigating the system.) Fast forward a couple years, and another hospital visit. We set up a payment plan, and after six months of regular payments, we started receiving dunning letters and demands for payment. I tried several times to resolve this over the phone, and got increasingly frustrated... particularly when CHI sent the account to collections. It was only then that I discovered this was for a $200 office visit that had been erroneously not included in the payment plan! No one from the billing department was able to determine the error (apparently, they are just as confused by the system as patients) I feel that if the financial counselor's office was still open, this would have been resolved. I am posting this on YELP because CHI's web page has no e-mail or snail mail contact information, and I got nowhere with phone conversations. CHI Should at a minimum: 1. Revamp their entire A/R procedure, make it simpler to understand 2. Apply payment to the oldest charge (the $200 that went to collection was for an office visit a month before the hospitalization. I was frustrated when CHI kept sending me demands for payment when I was making regular payments) 3.Include actual contact information on their web site, so patients don't have to go to a third party site like YELP 4. Reinstate the financial counselor positions at their facilities. When you talk to someone from billing, they are trying to collect payment, the financial counselor is a patient advocate.

Bad review for Chi Franciscan Healthcare. I've been with them/ my Dr for roughly a decade. Went to…read moremy annual physical today. Found out my Dr has turned in notice/ not there. Interim dr says, I want you to give a ua? Uhhhhh.... no. That won't be happening. I don't use but I'm also not ever giving you my urine or DNA just because.

Awesome doctor ! He treats people awesome regardless despite their differences. He's been my family…read moredoc for years and I couldn't recommend him more!

I have been seeing Dr. Shirman since I was 3 or 4 years old & will never switch primary care…read moredoctors unless I move states & have to. Dr. Shirman truly cares about his patients & goes the extra mile with them. He'll sit & listen as long as you need him to, cares about his patients concerns, & gets to know his patients outside of their medical history even remembering details they've shared about their lives. He's extremely knowledgeable, incredibly good at what he does, & very friendly & personable. He makes going to the dr's feel like grabbing coffee with an old friend you haven't seen in a while. Also, although sometimes an appointment needs to be scheduled somewhat in advance, if you have an urgent situation, his receptionist Sue will do what she can to get you in as soon as possible. Seriously could go on & on about how great of a doctor & person he is & what a great staff he has, definitely would recommend him.

Your practice is shady, nontransparent and unprofessional. I emailed you a while back after I got…read morethe bill saying I owe $XXX for the 2-3 freeze blows/sprays on my right foot and right thumb warts. Never once did Dr. "Name" mention that I will get charged for those treatments and if I still want to go forward with it. I told the staff in that email that I was not informed by that doctor or the staff out front that the treatment would cost and how much the cost is. Once I asked for consultation about my warts, Dr. "Name" just took a can of freeze something and started spraying at my warts, saying this treatment should help and I should come back in a couple weeks for continuing treatment. I thought it was part of the office visit (since I was NEVER EVER informed otherwise and was lead to believe that way). Dr. "Name" also made me uncomfortable with his "jokes" and the way he talks as if we're close friends and this wasn't my first time meeting him. $XXX is not much but it's the principle that made me refuse to pay you guys all these months. God forbid you guys will not trick other patients like you have with me, but who knows? Edit: my ex wrote this under my name. Not sure if the warts still exist. I sometimes like to speculate that they've spread making it difficult for her new significant other to maintain eye contact with her and that there is a special place in Hell for people that flame a family practice for trying to be friendly.

My grandmother is actually a patient of his and I take her to his office for her appointments. He…read moreis a very friendly doctor and he has been very flexible and very helpful! He is very good with the elderly and has taken such good care of my grandma. On his CARE I would rate him a 5 star all the way. The only complaint I have is for the building itself. It's a little difficult getting someone in a wheelchair inside...it was a total pain! Otherwise, he is a great doctor and I definitely recommend him.

This has to be the WORST 'clinic' I have ever had the sorry experience to patronize..Absolutely…read moreclueless staff, and even more amateur medical professionals. From 'scared' doctors (they just HAVE to be new to the medical field), to medical support staff that have to be 'hand-led' to accomplish the most basic requests..I would give them zero stars (if possible).

Care is great BUT BILLING IS AWWFUL…read more Complaint sent to BBB Operation for a hysteroscopy on 3/1/24 at St. Anne., Burien WA - Paid for lab work before operation - Paid for out of pocket expense which was a little over $1100 - Got billed and paid for additional expenses from operation, preop and postop room which amounted to $1200 - Got billed and paid for the camera - I keep getting bills that do not make sense nor to they add up --- Ex: Bill that was summarized as the name of the operation called the Hysteropscopy that was about $2000 and insurance paid but I was billed for $75. I talked to the Customer Support and they told me to not worry about it bc it was pending. I asked them for the entire bill of services and asked CS if there are any more, and CS said no I told them if I see more bills, I am calling the insurance to investigate. The $75 was magically paid in full ---Now I got ANOTHER bill called peri-operation. I have never heard of this. Even when CS said there were no more bills. This time, they did not bill the insurance when I threatened to have the insurance investigate them I think CHI-Franciscan is making bogus charges and now they are just charging me for anything or their billing dept is just REALLY bad at math. They need to be investigated.