I hired Mike/Tax Cleanup in April 2025 to help me file several years of back taxes and get…read morecompliant as a 1099 worker. I was quoted approximately $4,000 and was told my entire case would be handled.
I provided organized records, mileage logs, income documents, and supporting information through the client portal early in the process. After that, communication became extremely difficult.
For months, I repeatedly called, texted, and followed up asking for updates. Many calls went unanswered, messages were ignored for long stretches of time, and I was frequently told things like "I'm busy right now" or "I'm out of the office, I'll call you back," only to hear nothing further. When I was finally able to reach him, it was often late in the evening and I was repeatedly asked to resend information that had already been uploaded previously.
I have included screenshots showing the pattern of communication and lack of response over time.
One major red flag for me was being asked to have my wife sign a power of attorney that was backdated roughly 20 years, despite the fact that she is only 36 years old.
By December 2025 -- roughly eight months after I originally hired him -- the returns were finally "ready" to submit.
When I asked about payment options with the IRS, I was told I would "have to" pay well over $1,000 per month. When I explained that was not financially realistic for my family, I was essentially told I had no other options.
I also asked about representation before the IRS and was told I could either handle the calls myself or pay additional money for him to do it, but that the outcome would supposedly be the same either way.
At that point, I lost confidence in the process.
I ultimately reviewed and corrected portions of the returns myself and submitted them directly to the IRS by mail. Some returns contained errors that required correction after rejection notices were received.
After educating myself on the IRS process and speaking directly with IRS representatives, I learned there were in fact multiple compliance and payment-plan options available depending on financial circumstances.
My experience was extremely frustrating, drawn out, expensive, and ultimately left me feeling like I had to finish the process myself after paying thousands of dollars for professional help.
Use caution and do your research before hiring this company.
