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    Jabaley Eye Care

    4.2 (5 reviews)
    Closed 8:30 am - 4:30 pm

    Services - Jabaley Eye Care

    Eye exams

    Eye testing and diagnosis

    Retinal imaging

    Jabaley Eye Care Photos

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    Pamela Anderson , OD

    Pamela Anderson , OD

    2.5(2 reviews)
    20.0 mi

    Introduction went well, likable doctor. Gave good advice. Followed as well as possible. The…read morebiggest negative is that it takes so long to get an appointment. 2 months!!

    May 6, 2022 Dr. Anderson,…read moreI was in your office yesterday for a refraction. I choose to not get dilated or have a retina check because I regularly see Dr. Patton, MD, for my eyes. You might have told me that if I did not get a full check up, my VSP insurance $15 copay couldn't be used. If you didn't know straight away you might have offered me the rest of the exam when you found out at time of payment. I paid $30 and didn't make an issue of it. I'm really curious as to why you didn't tell me. You said you wouldn't sell me glasses until I went to an eye doctor, which I did. Before leaving your parking lot I called Dr. Patton's office and after explaining what you'd told me they worked me in. I saw him yesterday afternoon. He did a full exam with refraction and retinal scans, dilation and other things. He told me that your refraction and his were close enough and that I should have your prescription filled. Today I called to order the lenses and spoke to Kurt. He said he wouldn't sell me lenses because I needed to see an eye doctor. I told him I did and what the doctor said. He then said I needed a prescription from him. Doctor Anderson, you didn't tell me that either. Yet, you did give me a prescription! So, I'm curious as to why you did that, too. Was it just to collect the $30? I tried explaining to Kurt that the prescription would cost me another $40 and I wasn't about to do that. Kurt didn't want to hear a single thing I had to say and talked over me. I asked for you. He refused, saying he's the office manager and I had to deal with him. I again asked for you. He refused. I am a reasonable person, Doctor, but I do not take kindly to to people whom I am going to for a service talking over me - and repeatedly doing so. I got angry at his complete lack of willingness to listen and at my not being told by you that I would need a prescription from Dr. Patton. This was going to cost me more out of pocket money. I used one single profanity in my conversation with him - as an adjective. I absolutely did not call him a name. I know better than that. There's a very big difference that apparently he is incapable of comprehending. Was I wrong to get frustrated? No. Was I wrong to curse. Sure. But had he listened instead of talking over me it wouldn't have happened. He said I can't talk to him like that. I said that I did not use profanity at him. He hung up on me. Don't you think it would have been reasonable for a person in his position to have said something like, "Please don't talk like that," or maybe, "We can't continue this conversation if you talk like that?" Apparently not. An office manager is supposed to resolve issues not exacerbate them. He did not care one iota for anything I had to say. How would you feel under these circumstances, Doctor? How would you have reacted? The next time I called to try to get a positive response. No profanity, just trying to get my lenses ordered. He again talked over me and refused to listen to me. Instead he proceeded to tell me what happened as if he were there. He then said to me that he would not accept my business under any circumstances and if I called back again he would call the sheriff's office and tell them it was harassment. What? The Sheriff's office? Are you serious? If you are in a retail business customers get frustrated. It's that person's job to defuse the situation. If you have an office manager that doesn't know this that person needs a new job. I really can't believe this is the outcome. I have no reason to lie about any of this as I won't be coming back and I have no butt to cover. However, you share in the blame for this. Your office manager exacerbated it. Despite the fact that Dr. Patton, who told me the information you gave me about driving was wrong, I was still going to get my lenses from you. I have gotten my frames from you and 3 different sets of lenses from your office. I live in town. I support local businesses. I was actually willing to continue to do business with your office. Now, after being talked over and not listened to twice, hung twice, had to pay full price for a refraction that I should have been told about in advance, and was threatened with a call the sheriff's office, that will never happen. I hadn't even considered reviewing your office until his threat. Now, you can thank Kurt for them. You just never know how much business is lost from a bad review. Prospective patients have the opportunity to know what they are getting these days. You and your manager should remember this. You can thank him, too, for the grievance I put in with VSP. The ladies working there are all nice, but as an office manager, Kurt needs to grow up. You need to do better yourself, doctor. In all sincerity and truth,

    Mountain Eye Clinic

    Mountain Eye Clinic

    3.2(12 reviews)
    34.6 mi

    I have been using this eye doc since I moved to Dahlonega in 2013 and have never been treated with…read morenothing but the best service. From the moment you walk in, it's a fantastic time. The exam is seamless, and Tania helped me pick out amazing frames and I will continue to go there every year!

    Let me start by saying that I am all about supporting local businesses, and it serves me nothing to…read morehave to write this, but having been treated the way I have and seeing the confirmation from other peoples reviews, I just had to put pen to paper. I got my eyes tested just before Christmas 2025, as I was struggling with my close and long vision. They suggested a variable bifocal for long to short distance which sounded great on the face of it, until I came to try them out. They were soo difficult to get used to, but I was told that I must persevere. I kept getting dizziness and headaches, and just ended up not waring them as often as I wanted. So I went back and Tanya had them adjusted twice over a period of about 6 weeks. I was starting to feel like a bit of a nuisance, but Tanya told me to give them a good few months. I'd even spoken to other customers in the clinic who were experiencing the same thing. So off I went and really tried to get used to them, but in the end it was just impossible. I was turning into a nodding bobblehead just to get the small window of focus for different distances. My peripheral vision in these lenses was entirely distorted and very blurred. So in the end I decided that I could not cope with such a multi faceted lenses, and that maybe I'd be better with just long distance lenses, as these seemed to cover approx. 10 feet to infinity. When I requested this to salvage something from this experience, I was told that I had to pay another $350. This was on top of the $1150 already spent. I told Tanya that I was not paying anymore money as I had never received the vision solution I went in for. She reached out to Dr. J who I am advised, refuse to make me good. I am absolutely disgusted by the way I have been treated for a couple of hundred bucks. So here I am nearly $1200 in and no useable glasses. If you use this business, be very aware that you do so at your own risk. Your getting overpriced frames with multi faceted lenses that are very had to get used to, if ever. This guy is not interested in his community. He will surely retort with some excuse, but remember please, I did not want to spend all this time and effort to get to where I am. Please read all the negative reviews and you'll see why they struggle to get a 3 !!! I will be making sure that as many people hear about this as possible, as I have many avenues and resources.

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    Jabaley Eye Care - optometrists - Updated May 2026

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