1. JA Improvements

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    JA Improvements

    5.0 (1 review)
    Closed • 8:00 am - 6:00 pm

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    Services - JA Improvements

    Remodeling

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    9 months ago

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    Jag Home Improvements - Really, this is a "professional gut and renovation" if you work hard for your money, find someone else.

    Jag Home Improvements

    (2 reviews)

    Why 1 star? Well Jay from Jag renovated my home 2 years ago. I'm still having issues from their…read moreterrible quality and lack of ownership for work done incorrectly. Jay forgot my AC duct completely, after final payment my wife noticed there was a duct just sitting open in the attic (pics attached). Since I'm now here thanks to Jays business acumen, let me tell you about when they hit my fence with their truck knocking the post down and left without telling me. I had delays because they didn't order the right windows for our bathrooms. I had them install a single door that was meant to be two and keep a straight face as they act confused why I don't want a door that's nearly 4 feet wide? After providing measurements and sending us to his preferred bathroom and tile store. Nothing that was ordered for in our bathroom. Jays solution? Rip the framing off and turn a $400 mirror into a $100 mirror from Home Depot. Same for the sink and backsplash. He also tried to put R13 in my outer wall and when questioned if that was appropriate he offered to "stuff extra in" that's scary from a "pro" Jay also did our siding replacing cedar shake with vinyl cedar shake, they had bid ton remove the old shingles and tyvec before new siding. Instead I get home from work and Jay tells me I get a couple bucks back but doesn't acknowledge he didn't do what he bid to do. While all of these renovations were going on I was also having concrete work done in my backyard and basement. Jay quoted a column for my garages eve that hangs over the driveway. He never did it, wouldn't even answer our emails. Working with Jag will cause nothing but stress and anxiety as they oscillate between ignoring your follow ups or outright lying

    If you're looking to work with a general contractor so that you don't have to coordinate a variety…read moreof subcontractors yourself or personally babysit the work being done to be sure it's done correctly, this is not the place to go. The subcontractors are hit or miss, some were fine and did quality work, but others were nonresponsive and behaved unprofessionally, and cut corners if there was no one around to call them on it. All subcontractors were off the list provided by JAG. We had several issues where there was seemingly no coordination between JAG and the subcontractors, because finishings that arrived on site were not the correct fit for the space, or materials arrived that were not what was outlined in the contract. In some instances, we received finishings with quality control issues (ex: doors that were not properly sealed on all outer edges, leading to peeling and moisture damage) that went unnoticed, and they were installed anyway, and we were left to work with the subcontractor ourselves to get it resolved. All of this made the process far more stressful than it needed to be. We also had an incident where workers blew out the battery backup that we used to protect our internet equipment by using it to plug in power tools, rather than plugging them into an appropriate wall socket. When it overloaded, it damaged electronics that were plugged into it, and triggered an alarm on the device that I had to go shut off. At the time, I was in a cast and using crutches but had to climb a set of stairs to go deal with it because the workers did not know what to do and there was no one else supervising. Renovations are stressful enough, I wouldn't recommend adding to your stress by working with JAG.

    JA Improvements - contractors - Updated October 2026

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