I love the computer I purchased from them and they copied everything from my old laptop. I had put…read moreoff getting a new computer because it is usually such a hassle. This time was great! Everything was ready to go when I got home. I had an issue today and within 5 minutes of walking in the door they had fixed it! Really nice to have a computer shop you can trust!

I came to this business before and the service was just OK. This time my experience was just…read morehorrible. I came for repairs like last time and right off the gal that took my information was half asleep and uninterested. I guess she took my concerns down so I figured I'd continue and see how it goes, a mistake that was. The following week the tech, who "worked" on my laptops, contacted me by phone and he proceed to lecture me about my laptops being too old and he strongly recommended I not connect to the internet with them. He kept on about it through out the call, even though it was not was i was wanting or asking help on, I needed physical repairs on two of them. He spoke like he was an expert but said he couldn't fix them. It seemed like he was pushing me to purchase new laptops they sell as mine were too far gone. He charged me $50 a piece and all i got was a fixed pin in the charging port of one. I was a bit upset about this conversation but figured i could read his notes on my invoice for better understanding as I was at work when he called. I asked him to put what he did on the invoice and I would come and get the laptops soon. When I arrived I paid the $150 for the "repairs" and took the receipt. On my way home i reviewed the invoice and got even more upset. The tech pretty much gave me another similar lecture about the computers being too old, "20 years old" which was a complete lie. He did not document what he did and didn't even put the right customer's account information on the invoice like my name and address. It was under someone else. I was so upset that they didn't do much of anything I called them when I got home. I called their store and briefly spoke with the tech as he picked up the phone, I demanded to speak with the owner and the tech supposedly forwarded my message to the owner (Chad) as Chad wasn't available at the moment. Over the next week I attempted to contact Chad but could only leave messages with the tech. Chad would take his time and call me back when I was not available. We played a little phone tag but I discontinued my efforts to get satisfaction when Chad continued to call me at times when I was at work and I requested for him to call me afterwards. He didn't and he made no additional efforts to address my concerns. This was a bad experience. Watch these guys if you have repairs that are needed as they'll take your money and its a real possibility they'll rip you off, as that is completely how i feel. I will not go back as I had my laptops repaired elsewhere in town. BEWARE!

The went above and beyond to get my desktop running perfect again and the cost was very reasonable…read more The costumer service was outstanding. I will definitely go back there if I need any work done again.

From the owner: Your Local Computer Specialist Servicing Bolivar and the surrounding areas in Missouri. STAK…read moreTechnology is dedicated to providing the best customer service and computer repair available to you. When your Laptop, PC or Mac needs repairing, you won’t have to worry for long! Our technicians are skilled in dealing with all computers and gadgets whether you need home or business computer repairs. We can solve your Hardware, Software, Network and other Technical Problems. We will diagnose your issues, and provide you with the best repair options and prices available! We can help you determine what hardware or software solution will best fit your needs. We fix all sorts of computer issues! From software to hardware we have the solution!

This is my first Yelp review but it needed to be done. Dan…read moreis a stand up guy! I was in town on a business trip and needed to replace the battery on my phone. I did a Yelp search and inquiry and Dan replied within a few hours. I dropped off my phone to get worked on and when I went back to pick it up he noticed that the screen had been damaged during the battery replacement. Before I could say a word he told me how he was going to replace the screen at no cost. When I told him I was only in town for a short time he made sure to get a replacement screen delivered the next day. Unfortunately the replacement screen was faulty but Dan went above and beyond to complete the job and fully repair my phone that very same day! I would highly recommend Dan for any of your iPhone repair needs!

I'll just say it I'm not a fan of technology overall. I tend to be one of those people that hates…read moreupdating anything. I hate updating my IOS, I hate deleting pictures off my iPhone, I hate really anything having to do with any sort of technological maintenance. I am also the type of person that does not have the newest iPhone and is not interested in getting the newest iPhone. SO, when I was tasked with getting a new battery for not new iPhone, I was dreading the whole experience. My lovely Battery is four years old and unfortunately its max life was only at 80%. My husband strongly urged me to get a new battery installed. Sigh. I did my homework and yelp informed me that Springfield iPhone repair was the place to go. I patiently waited until 10 AM this morning to call dan and make sure that he had my vintage battery in stock which he did. Luckily I found street parking and was able to get into Dan so he could replace my battery in a jiffy. I opted to wait for my phone which provided me with a chance to overhear Dan helping various people on the phone with patience and unparalleled expertise. Dan's coworker, a pug named Winston, sleeps near to all the efficient iPhone magic. Thank you, Dan for making this anti-technology girl happy. I appreciate it !

I was absolutely blown away by his professional demeanor, but with out being stuffy or talking down…read moreto you. He was able to diagnose my computer issue with a free consultation, when he explained that my laptop was essentially toast; he helped me with picking out a new laptop and doing upgrades that finally brought me up to speed and was affordable. I am very pleased and if I ever have another computer issue, he will be my first call. I can not recommend him enough!

From the owner: Rethink Tech is Springfield-based Technology Company offering a complete range of tech support…read moreservices and repairs for all/any tech support needs. We specialize in Mac & PC repairs, upgrades, and support, Web Design & Social Media Marketing. Services We Provide: - Business IT Support & Managed Services (Onsite/Remote/In-Shop) - Residential Tech Support Services (Onsite/Remote/In-Shop) - Computer & Laptop Repair - Professional Data Recovery - Apple / Mac Repair & Support - Virus / Malware Recovery History - Website Design - Social Media Marketing - Home/Small Business Networking Established in 1998. Rethink Tech is based in Republic and locally owned. We're a responsible member of the community. We provide an unparalleled range of Tech Support and computer repair services. From the beginning, Rethink Tech was founded on a sincere desire to provide the very best, most qualitative, honest, reliable, and cost-effective Tech Support computer repair and services in the Springfi

Horrible service and horrible advice. I believe they are more interested with selling overpriced…read morehardware to poor people than actually giving decent IT service.

I contacted Altec about setting up a new computer FOUR times. They promised to contact me. They…read moredidn't. I finally called and asked them what was the deal. They said their field guy was in college and it was finals week and they would be able to get to me for TWO WEEKS. This after I'd spent a week trying to get an answer out of them. I'm not trying to get my computer up and running on a lark. I run a business out of my home office. I've got client projects stacking up and need a PROFESSIONAL computer service that actually works with and services it's customers. Altec obviously isn't it.

I am so pleased with the service, knowledge, and skill that Ken brings to our town. The work and…read moreprice are great. I will recommend him to anyone. He goes above and beyond. Better than any similar computer repair businesses in Springfield.

Address (4050 S Parkcrest) is a residence with no signage. No one answered doorbell (11:21 a.m. on…read morea Thursday). I have no problem dealing with a home-based business and maybe there was a special circumstance (owner on long call with customer?); however, it was disappointing to find business effectively closed without explanation.