I posted review one day ago and the director of marketing and social media contacted me by phone…read more They were very considerate of my needs and were able to make things right for me. I fell they went above nd beyond in researching my concerns and helping reach an acceptable conclusion. Knowing that the Peppermill management was willing to reach out leads me to believe they really are concerned about their clientele.

The Peppermill is a breath of fresh air, literally, for a casino…read more It's bright and although there was a slight whiff of cig smoke, it wan't bad at all. Not sure what type of filtration system they have but it works. We went for cocktails and to watch the Giants game at the enormous Sports Book. So many screens, from giant to 55". It was packed but our waitress Sarah, was fast and charming. We will probably stay at the Peppermill the next time we go to Reno. Well done Peppermill!

I enjoyed my stay at the Grand Sierra Resort. My corner room was large, relaxing and clean. There…read morewere some signs of wear and tear on the couch and pillows but overall everything appeared well kept and comfortable. My room was on the twelfth floor and amazingly quiet but the hallway flooring would benefit from a deep cleaning. Although I didn't gamble, the hotel hosts a nice casino floor and several other amenities like a bowling alley, a large pool, an arcade, a sensory rooms, an escape room and a host of restaurants that range from Jamba Juice, coffee or burgers to a fancy steakhouse. I had dinner at Una Mas because they specialized in Mexican food. Overall the food and drinks were okay. The highlight of my stay was the Grand Sierra Spa! Although their steam room wasn't available, I was able to take advantage of their sauna, coed spa room and a massage. The ambiance was beautifully decorated and they offered complementary snacks and tea as well as one beverage with champagne or a mimosa as an option. I was going to give the hotel 3 stars but the spa pushed it to 4 stars!

I have stayed here, I have eaten here...I have played machines here, but I have never seen a show…read morehere until last Friday. I was extremely impressed with the space in this showroom and I thought the drink prices were very fair. We saw the Phil Collin's experience and it was so very good! The lights and sound were top notch. I will definitely see another show in this room.

We had a great stay! Price was very reasonable for one night. Room was very clean, and seemed like…read moreit was modern/updated. We had no issues with the room overall. We got to choose between staying on the 3rd floor (spa/gym floor) or a higher floor, and we chose for the higher floor which had a decent view. The casino seemed older than others we been to, but it seemed the hotel portion was updated. There were several elevators we could use, and it was nice that it was a clear glass elevator so you could see out. We did not hang out at the casino, but it also seems a bit older. You can definitely smell the smoke in here. We only tried the Purple Parrot for dining and it was solid. There seemed to be a seafood restaurant and it smelled quite fishy in that area. They have an arcade on the second floor for kids. We ended up finding several machines that were broken so we got some free play out of it, which was fun. The arcade seems to be open 24/7 but redeeming rewards may be during limited hours. The spa was great! The gym area was also pretty good as well, many machines to use. They also have yoga mats to use, but my only critique is there is not much space to lay your yoga mat in without feeling like you're in someone's way. However, the gym was not very busy at all in the morning time when I went. In the gym, they had a water refill station, towels, and fruit offered. Remember to bring your hotel card because they will ask that it's scanned at the entrance. Service was friendly at the front desk at check in and check out. We also requested some more makeup wipes from the house staff and they provided extra with no questions asked. Overall, it was a solid experience staying at Atlantis!

Stayed at the Atlantis this weekend. Came to Reno for a family reunion…read more The rooms are very nice and look somewhat new, however for this price I would expect a lot more. My cousins picked this location because they are members of a group who used this chain of hotels and casinos often. I personally am not attracted to gambling , so I don't frequent this type of hotel. As I said the rooms were nice, but this hotel caters to the gambling crowd. My cousins got their rooms on comp, because they gamble here so often and that is great, but if you are not a heavy gambler and you are not getting a free room I cannot recommend the Atlantis.

Such a great location downtown. Connects to Silver Legacy and Circus Circus. Always seems busy with…read moreplenty of restaurants, shows, and gambling. We've stayed here a few times, but this time we ended up in the Player's Suite which is amazing. Very spacious with plenty of seating and a jetted tub in the room by windows. It also has a nice bathroom area and walk-in closet. If you're staying for a while you may want to request more hangers because there are only about 5 plus the two on the robes. Not really any dresser space either. In general it's a great room with automatic blackout shades. It's not like we were spending all our time in the room either. So it was plenty big to have friends meet up here before heading out, etc. we'd come back again to stay either in a standard room or the suites (preferably the suites). Staff are always friendly here too from the valet and entire check-in staff to restaurant, maintenance, casino floor, etc. all staff are smiling and ready to assist.

I have never been in a room at the Eldorado but I can certainly talk about the casino, eats, and…read morecondition of the place. Over 50 years ago the Eldorado opened. There was no "Row" and there was a whole lot more coemption back then. Harrah's, Harolds Club, Mapes, Silver Spur and others. There was a grocery store where the Silver Legacy now sits, and the Eldorado was a standalone offering. Given its age and how many casinos have come and gone since they opened, the property is well maintained and seems to keep with the times. The buffet was the last one in downtown with high-quality food (sad loss). What remains of the food choices is solid including the amazing coffee and freshest pastry shop, they are worthy competitors for the area. The Row concept has really kept the Eldorado a viable choice for visitors because they essentially get 3 very different casinos for the price of 1 under one continuous roof, all with free parking. Don't forget the many downtown events that they sponsor or are very involved with. The 44th Great Italian Festival is coming up October 10 & 11th in 2026. It is typically the 2nd weekend in October annually.

By reading all the reviews, everyone seems to hate this hotel....but I think it is pretty nice. It…read moreis better than the El Dorado and definitely blows the Circus Circus out of the water. I am a Diamond and above player so my check in experience is better than most. I get water, pretzels and an alcoholic drink or soda at check in which is sweet. I always get a premium high tower room and it is always quite comfortable. The fridge comes in handy for waters and leftovers from Brews Brothers. They have a Keurig machine with Starbucks pods that are complimentary for all guests. The casino is fun and all the bartenders are great! I encourage you to make a decision for yourself when picking this hotel. It really is better than most around town...except for maybe Peppermill and Atlantis....but downtown it is the clear winner!

I checked in on October 4, 2026 and got to deal with a "manager" that was checking people in at the…read morefront who was rude, had a serious attitude problem and clearly doesn't care about guests. When asked her name since she covered her name tag, she said manager and then said NEXT for the next guest to check in. Talk about very unprofessional! On October 7, 2026, I had my do not disturb sign on the door and housekeeper still entered my room...seriously!!?? I called downstairs to speak with a manager was told no one is available. I then went downstairs and was told the manager was busy. Interesting enough looking at other reviews, another guest had a similar issues with the same front desk "manager". The room, I got a king bed nonsmoking and the bed was definitely not comfortable and the room got stuffy even with the a/c going. My recommendation, I'd strongly suggest you stay somewhere else where you would be appreciated and actually treated like a guest should be treated! It's very clear that this place does not care about guests!

This place is so old school...but I find it rather charming. We had about an hour to kill before…read moregoing to Great Basin for lunch and decided to play a little Keno here. It was definitely Smokey, and the carpet looked like it was from the 70s....but it really is a fun little joint. They had a couple of nostalgic cars from movies in there. Bathrooms are clean enough and the bar looked fun to watch NFL...however they do not seem to have NFL ticket because they were only showing a couple of games.

I am deeply disappointed and shocked by the treatment I received at the Nugget Casino Resort Gift…read moreShop. I purchased a t-shirt clearly labeled as size XL. When I got to my room and tried it on, it was immediately clear that it was completely mislabeled--it fit like a size Medium at best. I immediately went back down to the Gift Shop to request a simple size exchange for a XXL (which they had in stock). I was not looking for a refund or a return, just an accurate size for a garment that was defective in its manufacturing labels. The cashier, Jake, completely refused to help me, stating that "all sales are final" and pointing to a placard. Jake was crude, unhelpful, and showed absolutely zero customer service skills or common sense. Hiding behind a "final sale" policy when the store sold a mislabeled product is unacceptable. I know my size perfectly well, and this was not an XL. To be treated so poorly as a guest staying in the hotel over a simple size swap is a terrible look for this casino. Management needs to look into how Jake treats paying guests and review this ridiculous, unyielding policy for defective items. I will not be spending any more money here.

We popped into Club Cal Neva to do a little gambling. We were hungry so we stopped at their snack…read morebar. We had eaten their years before and remembered that it was good. It did not disappoint this time either. The chef, Arthur, was really nice to talk to and the corn dogs were excellent. I also liked their french fries a lot. They are crispy and done the way they should be. The gambling wasn't so great this time but the corn dogs made up for it. The last time I was there I had a cheeseburger and it was also excellent. It's not fancy at all, but the food hits the spot.

This casino is one of the few original Casinos left in Reno. The Cafe has a variety of low cost…read moremeals. This is a great place for local.

Michael The Host at Hanna's Table was very nice and gave us water plus he greeted my party Great…read moreattitude

I booked a last-minute stay at J Resort (formerly the Sands Regency). I stayed at the Sands…read moremultiple times over the years and always loved the location, so I was excited to see what the updated property was like. Overall, I had a great stay! Parking was easy, check-in was simple, and my room was clean, spacious, and comfortable. The casino was also good to me! I pulled out $200 to play the slots and ended up walking away with over $1,200, so I definitely can't complain about that! My one con is the rewards program. I was disappointed to learn that spending at the resort doesn't earn tier credit the way it does at some other casino resorts. Being able to earn credit for hotel, dining, and other property spending is a great way for guests to move up tiers and gives you more incentive to keep your spending on property. Hopefully J Resort considers adding this or offering more multipliers in the future. Would I come back? Absolutely. The location, rooms, easy parking, and amenities make it worth another stay -- and the slots certainly didn't hurt! I'll definitely be back.

They start you off with a lot of free play then you get consistent free play every week. They have…read morefun drawings that I've actually been called to participate in multiple times and shout out to the cook for buying my dinner! Love this place

Welcome to Baldinis: Where the worst things happen…read more The only reason they are getting two stars is for the food. DO NOT COME HERE TO GAMBLE AT ALL COSTS. Period. I've been here at least 20 times and every single time they widdle down your money and you will leave with nothing you came in with. Slots are horrible, Keno never hits, not sure about video poker but I'd be willing to bet (with a much better chance at winning than if I were to bet anything here) that the poker is garbage too. Standard service, not anything to write home about. This is clearly a hang out spot for people that are already poor and Baldinis makes good and sure they stay that way. You know how you walk in a casino and hear or see lots of people hitting jackpots? Not this place. Just people chain smoking to calm their anxiety of getting robbed once again by the infamous Baldinis. Terrible casino. They will try and hook you with promotions but they are only to get you to show up and feel like you have a chance at winning something but you will indeed win nothing so save yourself the headache and go somewhere else. Of all the Casinos in Reno/Sparks the places that hit the hardest have proven time and again to be Sierra Sid's (right down the street on McCarran) and Peppermill. I've given this place too many chances to redeem themselves but I always walk out of here irritated. They don't even give you small wins on any of the machines to break you in at even or slightly above. Every machine is the same thing: win slightly less than you're betting to chase a dragon that does not exist. Food is notably priced but again that's the only reason I'm giving 2 stars. As a Casino this place is more than deserving of a full Zero Stars.

I was visiting some friends here in the Reno area and I asked where's a good place for some prime…read morerib that won't break the bank. I know Reno has plenty of steak places that have prime rib, but prob in the $40+ range. One friend suggested the Gold Dust West Casino. He said they have a restaurant inside that has Prime Rib for $16.99 including a salad and veggies plus a baked potato. Well, that sounded like a deal, so off to the Gold Dust West we go. The prime rib is served everyday from 11am. That's a whole lot better than most of the other places and casinos that only have prime rib available on Fridays and Saturdays after around 4pm! I can't believe, prime rid everyday at 11am! We get seated and drink orders taken by the friendly server. We both order the prime rib medium rare. I just don't get people that order prime rib med well or even well done! That's NOT blood people, it's meat JUICE! Whatever ... Our salads arrive and they're decent size for a included side salad. I get mine with 1000 island dressing. Later the main food arrives. Wow, cooked perfect med rare! ... and no brown parts at all! It's not the biggest prime rib like one pound or anything but I'd say maybe 10 oz, mos def over 8oz. This one had a good sized cap portion, the most tasty part! The knife cut through fine and I dipped it in the au jus and wow, that was some good prime rib for the price in a casino coffee shop! Get the prime rib here!

Corporate chicanery strikes again. Here, the big print giveth, the small print taketh. We went…read morethere for what we reasonably thought was for their Veterans Discount advertised for both the Reno and Carson City, Nevada locations. Food was average. PROS Size of their parking lot 20% Off Dining Mondays for current Military and retired only Veterans Discount. IF and only IF have 100 points, age 50+ get a free meal or 50% off the main menu at the Grille from 12pm-3pm each Wednesday. They let the Reno July 4th parade participants use their parking lot. CONS It's owners and management make the mafia of old look like amateurs. Have to gamble to get 100 points for age 50+ "discount". Understaffed. What staff they have is overworked. Second-hand cigarette smoke filled restaurant. Which is an overwhelming negative for non-smokers and elderly such as us as smell and taste and health are always compromised by cigarette smoke. A deadened sense of smell and taste are well-documented with secondhand cigarette smoke exposure, as is shortness of breath for non-smokers. Their Military and retired Veterans discount is ONLY for active duty and retired Veterans. ONLY about 17% of U.S. Veterans are U.S. military retirees. The vast majority of the other 83% of U.S. Veterans were discharged through no fault of their own like medically discharged, or through a draw-down, or were unlawfully forced out by the current Republican administration because of their female gender or LGBTQ+ orientation or alleged "low" testosterone. I know some of the latter who had HONORABLY Served 7, 8, 9, 10, 11, 12, 13, 14, 15, 16, 17, 18, even19 years in the U.S. military, who were DENIED retirement. P.S. Don't message me because in spite of several complaints to yelp, for years now I am unable to open up any messages in yelp to me :-(