Outstanding service from first visit by Mark Raimondo thru installation. Responsive and…read moreprofessional; product and installation warranties exceed industry norms. i would recommend them to anyone needing flooring services.

Found this business through Angie's List. It was easy to get a quote set up since this chain has…read morewhat seems like an entire staff set up that call leads to book quotes. Sales person who came out seemed confused from when he confirmed my appointment Sunday night (not a fan of being bothered on a Sunday), ran 20 minutes late despite explicit directions, and was unprepared during the appointment which required me to repeat information already that I've shared. During my experience I couldn't help but feel the sales person was coming across sexist, ageist, and insulting with a lot of assumptions. He was also a little too curious about things that are none of his business, ironically having missed ALL of the information which would have yielded a more positive and smooth experience for me. Despite this franchise being owned by a woman which seemed like the salesperson was backpedaling to emphasize (??), the salesperson came across doubtful of the facts provided to him. It kind of felt like diversity awareness would be helpful for the sales staff so that the business appeals to a variety of customers who are seeking home finishing services. It wouldn't hurt for the staff to be coached on being professional when engaging with different (from the sales person) clientele, situations and while visiting clients' homes. I walked away with a questionable impression and wanted to warn of my experience with other non-male, post-boomer demographic seeking flooring. Thanks for coming out on short turnaround to offer a quote.

Excellent company. The sale man and owner Frank was extremely, honest, helpful and pleasant to do…read morebusiness with. The quality of wood and workmanship of the finished product was superb. The lead installer Lou was not only pleasant and friendly but also a perfectionist who does high quality work. They were quick, efficient , clean and neat. I would highly recommend them and plan to use them again.

From the owner: We Bring Our Showroom To You!…read more Chester County Carpet & flooring Co. is a full service carpet, rug and hardwood flooring company serving Chester County and the surrounding areas. With more than 25 years of experience, exceeding all of your carpeting needs is our specialty. We aim to accomodate our clients with convenience.

I messaged here on yelp regarding replacing flooring in our 3 story home and was put in contact…read morewith an individual named Phil. We spoke on Monday and had an appointment scheduled for an estimate today (Thursday) at 12pm. Phil never showed up. This is very frustrating as we moved things around in the middle of the workday for this appointment. Very unprofessional

We had used Carlos for some carpet back in the day. I had no idea they do flooring options too. Had…read morea good experience at a very reasonable price. Happy to be able to use a neighborhood place instead of those big box stores.

I am so very happy with the work Paoli Rug did to repair my family heirloom!…read moreMy parents had a wall hanging rug in their home for over 50 years and I wanted to use it on the floor in my house. The fringe was completely dried out and the rug was beginning to unravel. We decided to bind the rug and the work to accomplish that--all by hand--was amazing! The rug looks fabulous! I wouldn't hesitate to use them again. Also--I had a second, very old silk carpet which we all decided wasn't worth repairing, which speaks to the honesty of the owners. Great communication too!

Highly recommend Paoli Rug Co! Mogjan was very easy to work with in getting info about and…read morescheduling my rugs to be cleaned. They picked up my rugs and Nathan & crew were extremely professional and respectful while in my home and prepping my rugs for transport. once cleaned, my rugs were transformed! this was their first cleaning in 20 years and they look brand new. The care taken throughout the process was evident and I would use them again for sure

Very satisfied with my carpet installation. CG was my sales person and she was awsome from the very…read morefirst interaction which led to a smooth transaction start to end. Not to mention she got me a earlier appointment which worked out perfect for me. I would shop here again.

Terrible experience, ordered custom rug in May 2024, told 4-6 weeks. After 8 weeks started…read morecontacting salesperson who was incredibly rude with no answer other than wait. 3 months after that contacted by manager that in fact, rug was in but they had a problem with the border. No one ever mentioned any issue, offered an apology just left me hanging with a charge for a very expensive rug. Would never shop with them again, overpriced, no customer service, treated poorly by everyone in store like I was an inconvenience after spending hours picking out a rug. I purchased multiple flooring types from them previously and was happy but this time was horrendous. Will never return.

Boyles has in West Chester forever... I pass their shop almost every day. I decided to stop in and…read moreget some estimates on a small project. Everyone is very nice. I asked for an approximate estimate based upon measurements.. I received an estimate over the telephone ...then I received a second estimate a day later that was about 15% higher...I was told...don't worry we'll come out to your house in person and show you some more reasonable alternatives... after this was all done. I received an estimate that was 100% more than my first estimate. If this is how you like to do I highly recommend Boyle's however, if you're like me, I would steer clear and stay away from the old bait and switch

They had to pivot when our job called for more than the planned schedule. The floor specialists…read moreworked late into the night to make certain the job was completed perfectly! Great communication from the floor specialists on site throughout the project- highly recommend!! Competitively priced but outshined the pricing with exceeding expectation and knowledge of the project.

These guys are the best - highly recommend. They make the carpet purchase and installation process…read moreeasy.

Had my steps, upstairs hallway and 4 bedrooms done today by Carpet Warehouse. The guys were very…read moregood and very nice. They quickly got the old stuff out and new stuff in. It looks great!

Nordic recently refinished the original oak hardwood flooring in our entire home (4 bedrooms,…read morehallway, stairs, dining and living rooms). It was a huge project, but Nordic was professional and did a lovely job. I could not believe how they were able to "fix" the yellow/orange huge of my 1960's flooring. We could not be more pleased with the results. On their first day, John sanded part of my floor and put down 4 different stains so that I could choose the one I liked the best. Melissa, who handles the scheduling, was very responsive and let me know when John and the men would be stopping by to work on our home. Nordic was recommended to me by a friend, and I would also recommend them to anyone looking to refinish their flooring! Great service!

Our floors were just refinished and they look beautiful! John is a perfectionist with a keen eye…read more His vast experience shows in the quality of his workmanship. He was so easy to work with and he's genuinely a great guy. The same is true for Melissa. Thank you, both!

Great service and great results! Our new carpets are beautiful and Joe even fixed each of our doors…read moreso that they would swing smoothly over the carpets. Awesome value for the reasonable price. From the initial quote/selection to installation we had a great experience. Definitely recommend!

Loved that Joe made the process from start to finish so easy. He respected our budget and gave us…read moredifferent options of quality flooring to fit into our price point. The day of he showed up on time and had the job completed efficiently. Not only was he (and his helpers) professional and affordable but they cleaned up and took the old carpet and padding with them to dispose of. These floors are gorgeous and I highly recommend Joe for any flooring!! We will absolutely be using him again in the future for other rooms in our home.

Pete is the go-to person for carpet installation. Pete re-carpeted our upstairs rooms and hallway…read moreand we cannot be more pleased! It's evident immediately that Pete takes great pride in his work and cares about the details. We shopped around and Pete's pricing was much lower than competitors and offered better quality products. Pete is the best! You would be foolish to go elsewhere.

First time we used Pete's Carpets and could not have been more pleased. Had carpeting installed in…read more3 areas. The selection was very good. They were able to schedule us quickly. And we were greatly impressed by Pete and his son who did the installation. They were neat, helpful with replacement of furniture, efficient, and quick. And their pricing was competitive. Can not recommend them highly enough. A great, long time local business that deserves our support!