At the 2 yrs mark, the carpets begin to buckle and the LVP we installed begin to lift in certain…read moreareas. When I called the company the said they could repair for a fee. I'm very disappointed in this company.

the salesman lifted part of the carpet & saw asbosos tile said NOTHING. When installers came they…read moresaid they could NOT install. I had given them NO MONEY & they are fired. I went to Home depot & are waiting for them to come measure. By the way Empire said there is NO choice of padding. HD had a selection of 5

Pete is the go-to person for carpet installation. Pete re-carpeted our upstairs rooms and hallway…read moreand we cannot be more pleased! It's evident immediately that Pete takes great pride in his work and cares about the details. We shopped around and Pete's pricing was much lower than competitors and offered better quality products. Pete is the best! You would be foolish to go elsewhere.

First time we used Pete's Carpets and could not have been more pleased. Had carpeting installed in…read more3 areas. The selection was very good. They were able to schedule us quickly. And we were greatly impressed by Pete and his son who did the installation. They were neat, helpful with replacement of furniture, efficient, and quick. And their pricing was competitive. Can not recommend them highly enough. A great, long time local business that deserves our support!

I messaged here on yelp regarding replacing flooring in our 3 story home and was put in contact…read morewith an individual named Phil. We spoke on Monday and had an appointment scheduled for an estimate today (Thursday) at 12pm. Phil never showed up. This is very frustrating as we moved things around in the middle of the workday for this appointment. Very unprofessional

We had used Carlos for some carpet back in the day. I had no idea they do flooring options too. Had…read morea good experience at a very reasonable price. Happy to be able to use a neighborhood place instead of those big box stores.

Rob was extremely responsive, knowledgeable and professional. He quickly (and accurately) took…read moremeasurements and advised us on the best carpet for our basement. He doesn't put on the hard sell, he really wants you to be happy with the product. After receiving a deposit, he quickly ordered the materials and scheduled the job within days. His team was especially courteous, punctual and skilled. My basement (soon to be family room) looks amazing! I couldn't be happier. Thank you for everything!

Excellent work Fast service…read moreOwner does the work I needed a carpet repair in my finished basement. I had pulled the carpet up myself and left several areas of the end frayed. Rob came out himself, installed the padding, and put everything back together as good as new.

Had flooring installed March 2023 from Carpet Fair, a piece of the vinyl was popping out and Carpet…read moreFair came to restore the issue with 0 problems. They are TRUE professionals. Best in DELCO in my opinion. Thank you carpet fair! We will definitely be using this company again in the future.

My mom always used them and always great service. We had our stairs carpeted today. A wonderful job…read moreand we are so happy with it. The whole process was pleasant and efficient. Definitely recommend and will use again in the future.

Terrible experience, ordered custom rug in May 2024, told 4-6 weeks. After 8 weeks started…read morecontacting salesperson who was incredibly rude with no answer other than wait. 3 months after that contacted by manager that in fact, rug was in but they had a problem with the border. No one ever mentioned any issue, offered an apology just left me hanging with a charge for a very expensive rug. Would never shop with them again, overpriced, no customer service, treated poorly by everyone in store like I was an inconvenience after spending hours picking out a rug. I purchased multiple flooring types from them previously and was happy but this time was horrendous. Will never return.

Very satisfied with my carpet installation. CG was my sales person and she was awsome from the very…read morefirst interaction which led to a smooth transaction start to end. Not to mention she got me a earlier appointment which worked out perfect for me. I would shop here again.

We recently had our carpeted stairs and carpeted bedroom replaced with wood floors by these guys…read more Let me tell you, these guys are legit and extremely hard working. Taariyq the owner came out for an estimate a few months ago, he was on time (despite a snow storm) and was quick with his communication. Ultimately we decided to go with Elite Flooring because of the price. Let me tell you the quality of job they do is worth every penny. They pay very close attention to all detail and work extremely hard to make sure the work is completed on time. These are the types of businesses you have no qualms about giving your business to. I know for a fact that I will be using them again for some future flooring work I need to get done around the house. If you are looking for flooring work, look no further than this place. They were awesome to work with and we couldn't be happier with the work they did!

I tried reaching these people for two full days. No one answered the phone and VM is full so you…read morecan't leave a message. I filled out my info online for them to call me back and never heard a word. That's unprofessional to me.

Outstanding service from first visit by Mark Raimondo thru installation. Responsive and…read moreprofessional; product and installation warranties exceed industry norms. i would recommend them to anyone needing flooring services.

Found this business through Angie's List. It was easy to get a quote set up since this chain has…read morewhat seems like an entire staff set up that call leads to book quotes. Sales person who came out seemed confused from when he confirmed my appointment Sunday night (not a fan of being bothered on a Sunday), ran 20 minutes late despite explicit directions, and was unprepared during the appointment which required me to repeat information already that I've shared. During my experience I couldn't help but feel the sales person was coming across sexist, ageist, and insulting with a lot of assumptions. He was also a little too curious about things that are none of his business, ironically having missed ALL of the information which would have yielded a more positive and smooth experience for me. Despite this franchise being owned by a woman which seemed like the salesperson was backpedaling to emphasize (??), the salesperson came across doubtful of the facts provided to him. It kind of felt like diversity awareness would be helpful for the sales staff so that the business appeals to a variety of customers who are seeking home finishing services. It wouldn't hurt for the staff to be coached on being professional when engaging with different (from the sales person) clientele, situations and while visiting clients' homes. I walked away with a questionable impression and wanted to warn of my experience with other non-male, post-boomer demographic seeking flooring. Thanks for coming out on short turnaround to offer a quote.

My parents needed to replace the raggedy 30-year-old carpet on the front staircase so they could…read moresell their house. They were resistant due to the expected cost and what they considered the ridiculousness of "staging" a house for the market, or even making needed updates. (Yes, these people are trapped in their memories of how it was to sell a house in the 1970s.) Norman Carpet to the rescue. Everyone I dealt with was professional and offered top-notch service, from Walter Bechtold in the Conshohocken warehouse (where we chose samples) to Susan Sullivan (the rep who coordinated our order) to the two installers (Steve and a young man whose name I didn't get). When we discovered that we needed to get the job moved up a day or two so that potential buyers could see the house, Susan stepped up and pushed the job through scheduling on short notice, for which we are eternally grateful. The installers arrived on time (in fact, an hour early) and got the job done within a few hours. Steve and his partner were extraordinarily polite and friendly and did a good job. The new carpet looks miles better than the old carpet, and, most important to us, was affordable...to the point where my parents now wish they'd been less resistant and had gotten more than the staircase done. Yay, Norman Carpet One.

I cannot speak to how good or bad this store is in terms of their carpet and flooring business,…read morebut, as neighbors, they are despicable. Despite having multiple, and usually empty, parking spots both in front of and behind the store, their employees continuously take up every spot on the neighboring street, a street where actual residents clearly do not have enough parking. They have been asked politely and repeatedly by residents if they could please use their own parking, and they refuse. Rudely. There are many elderly residents on the street who end up having to walk from a block away because employees of the store take up minimally three to four parking spots every day. After the blizzards, when we spent many hours digging out a few precious spots, Norman's employees rolled in and took them. As I wrote, I cannot speak to how they do as a business, but if this is how they treat their neighbors, I'm guessing they are the opposite of nice and or integrity based people to do business with, which seems to be the case judging by their terrible reviews.