Sorry to hear that this location in Plaza Frontenac is closing after more than 50 years! However,…read morethe last time I was in the store about a year ago, I was dismayed. The stock in the men's department was disappointing, now I know why - they weren't paying suppliers and many vendors had stopped sending them clothes. The designers that were featured were only for hip-hop and athletic styles. Gone were the elegant clothes I was expecting. The same was true when I was recently in Las Vegas and New Orleans, those stores are also on the closure list. Sad times in retail and for luxury brands. Au revoir SAKS.

On today I visited the store arriving about 1pm and had unfortunately received deplorable customer…read moreservice from an associate, Tracy. I was working with my associate, Lori; however, I was inquiring about a product that was more in the scope of Tracy. Lori attempted to engage Tracy's knowledge and not only did Tracy disrespect Lori, she disregarded me as a customer of Saks. I wanted a particular Kilian fragrance and Tracy did confirm that the one I wanted had been discontinued to Lori. I then addressed Tracy inquiring if there was one similar to my original inquiry. Tracy said yes and proceeded to walk in the direction of the Kilian counter. She then abruptly turned around and said "you all can go over there and find it." To be clear, she was not working with anyone at that time, so we were not keeping her from another customer and after saying her last comment, she went right back to looking on her phone. She was totally dismissive to me and had it not been for Lori standing there, I would have let Tracy know in that moment how ridiculous behavior was. As a long time customer of Saks, I know that your associates are not trained to behave in such a manner. Makes me wonder if I was Caucasian if she would have reacted differently. There are far too many options of where I can spend my money that sell the same items, if this behavior is acceptable then maybe I need to go elsewhere. This interaction reduced my rating; however, please know my associate Lori is a 5 star and beyond.

More than a retail concept, Hearth & Soul is a gathering place created for ease and discovery. The…read morebuilding is modern, without feeling stark, and has an open, clean-lined sensibility. Inside, the floor plan features areas reminiscent of a home, including men's and women's closets, library, kitchen, bar, family room, and more (from the business's web site). The selection of brands is well considered and puts me in mind of recommendations from an effortlessly stylish, well-read friend. Prices range from accessible to more aspirational. I pride myself on being well-versed in brands, and was pleasantly surprised to discover many brands that never even crossed my radar. Good to know: Hearth and Soul carries Bond perfume for men and women. This is usually only available at department stores. Being able to indulge in a favorite fragrance while supporting a local business is a bonus. In addition to the retail experience, the location features various events to engage with the community and build awareness of local partners. Past events have included book signings, cooking classes, and sip and shops. Each month, Hearth and Soul teams up with a non-profit partner. Fliers of upcoming events are located in-store to ensure visitors are in the know. Post-pandemic, experiential retail is the latest trend. On that front, Hearth & Soul delivers, offering a welcome alternative to online scrolling and the ubiquitous mall.

I saw this little gem advertising on Facebook for a Mexican Fiesta event and decided to check it…read moreout. It was so cute. Located in Ladue Mo . Outside the building is beautiful. Parking is limited. Staff is very friendly and approachable and knowledgeable of everything in the store. Very picturesque inside. This store have different areas you can browse. They have women and men clothing. They cater more to smaller sizes but I would still browse. I was told they keep different sizes in the back . Jewelry was very eclectic and pretty. Different styles so that is always a plus. Candles, books, artwork etc. it will definitely keep you entertained as you browse. They were having a Mexican event that consisted of flavored salsas and chips and Queso. The game changer was a jalapeño spice margarita. It was so good. They have different events from book signings to Pilates classes, jewelry classes etc. These events are monthly. Check they website and get the full list each month. Items are pricey (fyi) but the value I'm told is worth it.

They have a lot of cool things. Prices were fair, with a very large selection. Everything is very…read moreneat and put together.

Absolutely love this place! So much high quality and vintage clothing at a great price. Some great…read morefinds and they restock every week. Don't skip the mens section, found some amazing pieces in there. Make sure to check their hours before coming though! Will be back!

I absolutely LOVE The Vault Luxury Resale!!! The staff is…read moreAMAAAZING and so kind! I have also sold many items with them ( and bought a many items) and they are very fair! Also, I love their social media (Instagram) to keep up with new exciting items coming in! Every time I go there I am welcomed with warm smiles!

Having visited this boutique several times, there's always a warm and welcoming greeting as soon as…read moreyou enter. The specialty here is Women's Fashion and they have it all. I highly recommend that you scope out their selection first if you are in the market for high-end accessories before you visit Plaza Frontenac. I have made purchases from here and also sold some things. Both experiences were great.

I walked into fitness apparel heaven. This Lulu is huge and filled with all the great things we…read morelove them for. I usually go straight to the sale's rack first; there are awesome finds for a fraction of the cost. The clothing is so comfortable and functional no matter what sport you're into. I am a bodybuilder and the material holds up just fine for my weight training. I also love that it keeps my body cool during sweaty sessions and looks absolutely amazing on my body whether I'm out & about or in the gym. lulu is the type of active/casual wear you can go from 9-5 to after. That may be a stretch but you get my drift. It's perfect for all-day. And don't worry about smell the lycra works magic. The last thing that makes lulu 1 of a kind and well worth the investment is their 5 year guarantee.

Claire at Plaza Frontenac is the friendliest, most helpful employee ever. Such an amazing…read moreexperience! Thank you!!!

I tried to return a pair of defective leggings from 66 days ago, the seams were clearly a…read moremanufacture defective. The manager told me the system doesn't go back that far and she couldn't do anything. I walked out and called Athleta customer service and they were VERY helpful to resolve. I will never shop this store.

Welcomed very kindly into store by younger staff, then older floor workers were very condescending…read morewhen asking for help/ questions about products and the sale that was taking place.

Emma and Pojah (so sorry if I spelled wrong!!) were the sweetest girls ever!!! They styled me and…read morewere so so so kind and helpful!!!

I saw this boutique in the post dispatch and had my heart set on a scarf I saw for my daughter for…read moreChristmas. When I entered it struck me how beautiful this place was. It is laid out nicely and they have truly beautiful items. While pricey, it is quality merchandize, well made, and worth the money I spent. I was greeted right away by a super friendly lady that let me look and didnt feel the need to follow me around making suggestions for things I didnt want, but did answer my questions and was very knowledgeable about what was in the store and where it was. I showed her a picture of the a card I wanted and she directed me right to it. I made a dew other unique finds like some excellent hand xewam and a beautiful candle that I adore and it has a hidden gemstone in it which really made me happy and led me to buy it. When I paid, I told her how I found the store and she didn't know rhwys been highlighted in the post and she heartily thanked me for pointing that out and told us to come again. She was very friendly throughout which is a definite plus for the store. I loves this little boutique and it is more than worth the trip to Kirkwoodnif you are looking for something a little different.

Nordstrom's around the country, and the Rack outlets have always seemed a bastion of looking well…read moredressed. I have found the Rack stores locally to be more in line with clothes for a labor gang or a shift at the auto salvage yard. Very disappointing...

Pretty interesting you can't return new unworn pjs washed and showing damaged from The Rack…read moreManchester, MO store removing the sensor. You've been warned. Just wear the clothes and take your chances. I guess the $15 loss will impact the bottom line more than losing a loyal shopper. Not even store credit offered.

Cutest! Kindest! Trendiest! Love stopping in and always find…read moresomething to buy!! Also fun social media on Instagram!!

Most darling boutique. Exceptional staff. It's my go -to for a quick and fun outfit. Best bracelets…read moreand earrings and really a ton of cute accessories. Great gift items and they wrap everything! Woo Hoo.

Stopped in for my discounted item. They always greet you with a smile and let you know any…read morespecials, then they let you shop. I always do a couple of rounds through the store before making up my mind. It is crazy busy on a Saturday, but they are pro's at handling everyone. I got a necklace and I love it, plus I got a discount!

What a lovely little jewelry store. They have a great selection of costume or fine jewelry. If it…read moreis your birthday month, you get an added bonus of 50% off one item of custom jewelry which makes it a great deal and a wonderful birthday gift for yourself. I looked online and found a ring that I really liked and had a matching necklace. I was so happy when I got here that they had the ring in my size. I also ordered the necklace online. The girls in the store are always happy to help. If you don't see what you're looking for in the store, but saw it online, make sure that you ask them because most likely they have it in back. This has happened to me a couple of times. They also have customize jewelry that they can engrave for you right there. There are always several sales associates there to help you.