We went into the store and my husband and I browsed the shoes. Two girls were working one…read moreapproached and asked what if she could help get a size for me. I knew exactly what I wanted so I had no need for her to assist. I showed my husband the styles in the shoes I liked and the size range I would need based off the mm of the heel. The customer service was fine in store but the service we got a few months later was above and beyond. So my husband surprised me with a pair for my birthday in October. They were perfect! The Clare leopard print 80 mm. They were the ones I've been wanting since their release. The only thing was the size the were just a bit to big. So my husband said we can exchange them the next day no problem. So we called the St. Louis location to purchase another size or at least have them held until we could get up there the next day. Well they didn't have my size but the woman working in the shoe department said she would reach the New York location and have them hold that size needed and we could just call and pay for them once they're held. The New York location was the only one that had my size. Due to the time difference they were already closed! But, she assured us she would keep trying to reach them but informed us they would be closed the following day for a private event and couldn't be reached, so I would have to wait a day or two before they could reach the New York location to hold them. I decided to just return the shoes and then order them via phone. My husband purchased the shoes and had them mailed to our home. The return policy that Saks stands by with their shoes is 30 days. When he purchased them it was mid September and he gave them to me mid October but it was a few days past the 30 day mark. We spoke with a gentleman who allowed us to return the shoes despite it being over their policy date and we were extremely appreciative of his help and consideration of our situation. The woman (if I remember right is Jamie) did a great job in trying to help as well in contact the NY store. I love that they both went above and beyond to help us and to make my birthday surprise a great experience from beginning to end.

Sorry to hear that this location in Plaza Frontenac is closing after more than 50 years! However,…read morethe last time I was in the store about a year ago, I was dismayed. The stock in the men's department was disappointing, now I know why - they weren't paying suppliers and many vendors had stopped sending them clothes. The designers that were featured were only for hip-hop and athletic styles. Gone were the elegant clothes I was expecting. The same was true when I was recently in Las Vegas and New Orleans, those stores are also on the closure list. Sad times in retail and for luxury brands. Au revoir SAKS.

More than a retail concept, Hearth & Soul is a gathering place created for ease and discovery. The…read morebuilding is modern, without feeling stark, and has an open, clean-lined sensibility. Inside, the floor plan features areas reminiscent of a home, including men's and women's closets, library, kitchen, bar, family room, and more (from the business's web site). The selection of brands is well considered and puts me in mind of recommendations from an effortlessly stylish, well-read friend. Prices range from accessible to more aspirational. I pride myself on being well-versed in brands, and was pleasantly surprised to discover many brands that never even crossed my radar. Good to know: Hearth and Soul carries Bond perfume for men and women. This is usually only available at department stores. Being able to indulge in a favorite fragrance while supporting a local business is a bonus. In addition to the retail experience, the location features various events to engage with the community and build awareness of local partners. Past events have included book signings, cooking classes, and sip and shops. Each month, Hearth and Soul teams up with a non-profit partner. Fliers of upcoming events are located in-store to ensure visitors are in the know. Post-pandemic, experiential retail is the latest trend. On that front, Hearth & Soul delivers, offering a welcome alternative to online scrolling and the ubiquitous mall.

I saw this little gem advertising on Facebook for a Mexican Fiesta event and decided to check it…read moreout. It was so cute. Located in Ladue Mo . Outside the building is beautiful. Parking is limited. Staff is very friendly and approachable and knowledgeable of everything in the store. Very picturesque inside. This store have different areas you can browse. They have women and men clothing. They cater more to smaller sizes but I would still browse. I was told they keep different sizes in the back . Jewelry was very eclectic and pretty. Different styles so that is always a plus. Candles, books, artwork etc. it will definitely keep you entertained as you browse. They were having a Mexican event that consisted of flavored salsas and chips and Queso. The game changer was a jalapeño spice margarita. It was so good. They have different events from book signings to Pilates classes, jewelry classes etc. These events are monthly. Check they website and get the full list each month. Items are pricey (fyi) but the value I'm told is worth it.

They have a lot of cool things. Prices were fair, with a very large selection. Everything is very…read moreneat and put together.

Absolutely love this place! So much high quality and vintage clothing at a great price. Some great…read morefinds and they restock every week. Don't skip the mens section, found some amazing pieces in there. Make sure to check their hours before coming though! Will be back!

Having visited this boutique several times, there's always a warm and welcoming greeting as soon as…read moreyou enter. The specialty here is Women's Fashion and they have it all. I highly recommend that you scope out their selection first if you are in the market for high-end accessories before you visit Plaza Frontenac. I have made purchases from here and also sold some things. Both experiences were great.

I went to this business because I heard that they were pretty nice to work with. I had suits that I…read morehad never worn and decided to try to sell them because I had gained weight and couldn't wear them if I wanted to. The ladies there treated me as if I had stolen them. I left with my suits and never looked in their direction again. I would never recommend this company to anyone. I found the people to be rude and impersonal. I am giving one star because I can give just the corner of a star.

I walked into fitness apparel heaven. This Lulu is huge and filled with all the great things we…read morelove them for. I usually go straight to the sale's rack first; there are awesome finds for a fraction of the cost. The clothing is so comfortable and functional no matter what sport you're into. I am a bodybuilder and the material holds up just fine for my weight training. I also love that it keeps my body cool during sweaty sessions and looks absolutely amazing on my body whether I'm out & about or in the gym. lulu is the type of active/casual wear you can go from 9-5 to after. That may be a stretch but you get my drift. It's perfect for all-day. And don't worry about smell the lycra works magic. The last thing that makes lulu 1 of a kind and well worth the investment is their 5 year guarantee.

Claire at Plaza Frontenac is the friendliest, most helpful employee ever. Such an amazing…read moreexperience! Thank you!!!

I tried to return a pair of defective leggings from 66 days ago, the seams were clearly a…read moremanufacture defective. The manager told me the system doesn't go back that far and she couldn't do anything. I walked out and called Athleta customer service and they were VERY helpful to resolve. I will never shop this store.

Welcomed very kindly into store by younger staff, then older floor workers were very condescending…read morewhen asking for help/ questions about products and the sale that was taking place.

Emma and Pojah (so sorry if I spelled wrong!!) were the sweetest girls ever!!! They styled me and…read morewere so so so kind and helpful!!!

Super cute salon with great brands. Customer service was amazing. The area is charming. Got a cute…read moreRails dress and some sweet tops! Best boutique we visited in the area.

Nordstrom's around the country, and the Rack outlets have always seemed a bastion of looking well…read moredressed. I have found the Rack stores locally to be more in line with clothes for a labor gang or a shift at the auto salvage yard. Very disappointing...

Pretty interesting you can't return new unworn pjs washed and showing damaged from The Rack…read moreManchester, MO store removing the sensor. You've been warned. Just wear the clothes and take your chances. I guess the $15 loss will impact the bottom line more than losing a loyal shopper. Not even store credit offered.

Most darling boutique. Exceptional staff. It's my go -to for a quick and fun outfit. Best bracelets…read moreand earrings and really a ton of cute accessories. Great gift items and they wrap everything! Woo Hoo.

From the owner: Your go-to destination for women's apparel, accessories, and unique gifts! We pride ourselves on…read moreoffering the latest trends, ensuring you stay stylish and chic. Discover new arrivals every week, carefully curated to bring you the freshest looks and must-have pieces. Whether you're searching for the perfect outfit, statement accessories, or a one-of-a-kind gift, our boutique has something special for everyone!

Stopped in for my discounted item. They always greet you with a smile and let you know any…read morespecials, then they let you shop. I always do a couple of rounds through the store before making up my mind. It is crazy busy on a Saturday, but they are pro's at handling everyone. I got a necklace and I love it, plus I got a discount!

What a lovely little jewelry store. They have a great selection of costume or fine jewelry. If it…read moreis your birthday month, you get an added bonus of 50% off one item of custom jewelry which makes it a great deal and a wonderful birthday gift for yourself. I looked online and found a ring that I really liked and had a matching necklace. I was so happy when I got here that they had the ring in my size. I also ordered the necklace online. The girls in the store are always happy to help. If you don't see what you're looking for in the store, but saw it online, make sure that you ask them because most likely they have it in back. This has happened to me a couple of times. They also have customize jewelry that they can engrave for you right there. There are always several sales associates there to help you.