I have used Casper Plumbing & Heating services twice and both times they were super reliable,…read moreresponsive, and efficient. -------------------- The first time I used them was last month when my tenant's pipe burst early in the morning when she tried turning on the kitchen sink. I first had gone on Thumbtack to search for emergency services and was able to get an appointment for noon, but that other company kept pushing out the time they were able to come and also was unresponsive on text. I then went on Yelp to see if there was anyone that would be able to come out sooner. Casper was the first to respond and was able to come within 30 minutes. They installed new water lines to the kitchen sink where the pipe had burst, moving it a bit further away from the bulkhead door where there was a draft coming in, possibly contributing to the frozen pipes. They also suggested insulating the bulkhead door during the winter because of the draft coming in to prevent future issues. After the pipes were installed, there were issues with the kitchen sink, so they recommended replacing the faucet. Due to other emergencies because of the significantly cold weather we were having, they had to come back the next day to finish the job which was fine because only the kitchen sink was not able to be used. Since they were going to Home Depot to get a new faucet, I asked if he could also bring back insulation material that he recommended for the bulkhead door to prevent future issues. Someone came over early the next morning to finish the kitchen sink and not only did he bring the insulation material back, he also did the insulation for the door as well which was super helpful. ------------- I recently used them again to replace my gas water heater which started leaking around 930pm. I was out of state and needed someone reliable to get the job done ASAP. I texted Casper Plumbing and explained the situation and sent pictures around 10pm EST. Hoping they would be able to squeeze me in at some point the next day, I told them we'd leave the basement door unlocked so they can just go in to do the job whenever they can make time. They texted me back at 6:30am saying they can come by that day. An hour later, they arrived and finished the job in about 2 hours. I woke up to a text message letting me know the job was complete and a link to the final invoice. It was nice that they were able to complete the job without having to communicate back and forth about anything, especially since it was the middle of the night for me due to the time difference. Dealing with a leaking water heater while on vacation was stressful, but knowing I could rely on and trust Casper Plumbing to get the job done efficiently while I wasn't even around helped relieve some of that stress. While Casper Plumbing services aren't the cheapest, they also aren't on the super expensive end either. Due to their responsiveness, quality of work, and efficiency, I will definitely continue using them, especially if I need a job done right away.

We had a blocked sink that we could not clear and had a great experience with Casper Plumbing. We…read morefound them on a facebook community board with multiple recommendations. I left a voice message and then received text communications coordinating a visit with a 3 hour window for the next day. Closer to the appointment, I was able to narrow down the timeline to know their eta. The young man who came out was polite and professional and efficient. He was able to clear the trap and vacuum out all of the hair/soap-scum/toothpaste that was causing the clog. They invoiced us through email, charge $250, which we were able to pay with a click. I would definitely use them again for responsiveness and ease of use.

I cannot say enough positive things about this group. Timely, friendly, do a nice job, and clean up…read moreafter themselves really well - they didn't leave a footprint in the home. They installed multiple appliances (gas stove, dishwasher, and dryer) and replaced old hose connections for outside. It's nice knowing that you have a trustworthy group in your home that you can depend on doing a great job.

these guys were awesome... showed up when they said they would, did the job they promised, and at a…read morefair price. I highly recommend.

I have been helping clients buy and sell Real Estate for 22 years. Mike is a priceless member of my…read moreteam- an invaluable resource for my buyers and sellers alike. You can trust his advice and pricing to be 100% honest, if not selling HIMSELF short! On Weds, 8/7 DURING OUR FIRST OPEN HOUSE, we discovered water steadily dripping from one floor to the next in a home brand new to the market!!! Mike is NOT a 24-hour plumber and still, he came to save the day! My elderly home owner was naturally in distress over this very unhappy suprise. Mike was so kind and patient. He diagnosed and explained the problem and literally saved the day by spending the next several HOURS repairing and replacing failed plumbing. Not only that, he came back the next day, after the damaged ceiling was open, to make sure the plumbing therein was in tip top shape. Mike is a gem! He's kind, patient, selfless, helpful, he's a team player and he's the BEST PLUMBER AROUND! Save yourself getting quotes and just go straight to Mike and his guys for ANY AND ALL of your South Shore plumbing and heating needs!

Mike Foster is literally the ONLY contractor that I have worked with, in the last 10 years…read more (regardless of the trade - and I've worked with MANY) who hasn't either messed something up, left a job half-done to go work on something more lucrative, or blown me off/not returned a call until I've left 6 messages. Now that doesn't sound like a ringing endorsement, right? The whole "he's the best of the worst" but NO, that's not the case here. MIke is a pleasure to work with, and the guys on his team clearly take their cues from his approach. He communicates every step of the way (text, phone, stops by) and always responds to messages RIGHT AWAY. His work is excellent and if there is such a thing as a "creative" plumber, that's Mike. These really old houses in Hull can be very challenging to work on but Mike comes up with a solution every time and never cuts corners. Finally, his prices are fair - which, given the service he provides, should be high. He's installed a new bathroom, fixed the screw-ups of another local plumber with a tankless water heater, replumbed lines to accommodate basement renovations - and we couldn't be more pleased with every job. I only wish we had found him sooner. Call him - you won't be sorry!

When I put in a request on yelp for help with an issue with hot water in our shower, the fastest…read morenon robot response was from Greg. He was patient with me and my questions. He was also able to make sure that I not only got an estimate that sounded fair, but that I also got seen immediately by the other guy that works with him (James.) When you see someone on yelp with no reviews yet (at the time most of the reviews were filtered) you feel apprehensive but based on how communicative Greg was I went for it. James was very knowledgeable and even entertained a few questions I had about potential future jobs. He was expeditious and well prepared for the job (he knew what part I needed and already had it purchased before arriving.) I was very pleased overall and will definitely be hiring them again in the future.

Greg was very knowledgeable and helpful. he helped me purchase a new sink faucet and installed it…read morein no time. I highly recommend him if you have any plumbing needs

I don't normally leave reviews, but I had a great experience with Drain Flow. They responded…read morequickly to my call about a plumbing leak, thoroughly diagnosed the issue, and communicated clearly, which made everything easy. What I appreciated most was their integrity. They walked me through the options and gave clear recommendations about what was truly worth doing and what would give me the most value, without trying to upsell unnecessary work. They were professional, respectful, and even made a point to clean up the area before leaving. Easy to work with, and I'd definitely use them again.

Tony and Joe are the best. They've rapidly responded to several plumbing emergencies we've had over…read morethe last few years. Last week they took care of a broken toilet seal. They also fixed the underlying flange issue that caused it.

I'm leaving a 5 star review for John and Rizzo Plumbing for a couple of reasons…read more I had an emergency situation: My sink pipe was clogged, my dishwasher was backed up & leaking and my disposal stopped working. John came down almost immediately & assessed the situation. I needed a different company to handle the deep clog with an industrial snake. John made a recommendation for a company to remedy my dishwasher/clog issue. He then promised to return on a Saturday to help me with the disposal. 1. John was prompt & professional. 2. He knew what he could fix and where I'd be better being serviced by a different company for my other issue, which I respected. 3. He came back to install a new disposal on a weekend to help me. I recommend this company if you want things done the right way the first time.

What a great place! I reached Rizzo because of 2 issues going on. We had a clog in the sink that…read morewas causing the water to not drain. We also had a decaying pipe in the house we recently moved into. I found Rizzo yelp and we reached out to them immediately. They got back to us and came the very next day. The plumber who arrived was extremely friendly, wore a mask with everything going on. He explained what was happening did the work within an hour and plus it didn't break the bank. They took multiple payment options as well (credit, cash, or check). This place will definitely be my go to if we ever need any plumbing work done!

Graham Plumbing Service was excellent! He came out on a Saturday and quickly fixed the pump in my…read morebasement at a very fair price. He took the time to look over all my plumbing needs, was very communicative, and responded quickly. I'll definitely call him again for any future plumbing or heating issues.

Saved me on a Sunday! He came out immediately and got the job done without any problems. Graham…read moreplumbing will be my first call for any future plumbing problems.

We needed an estimate on a heater and water heater replacement and Dave was fast, efficient, and…read moreresponsive. He gives competitive estimates and also follows up after to see how things are going. That's top quality customer service that has earned my trust. It's no wonder they have such a great reputation. Thank you Dave!

Kumar came to our home after we were having trouble with our garbage disposal and fixed it in no…read moretime! A+ service all around.

Great first experience with R-Chee. Work done right at a reasonable price. Was so impressed that…read morewe called a second time when a kitchen drain clogged and couldn't be opened. The plumber and his assistant showed up. One ran an electric snake while the other stood in the basement and yelled instructions. The drain was opened. The bill came. It was outrageously expensive. This was a one man job but we were billed top dollar for two men. Not sure if sending two "plumbers" to snake a drain is still R-Chee's practice, but be cautious if two do show up. Might want to ask questions before the work begins.

Service provided was fair at best, as it took longer than others for the same job, plus a part was…read morenow broken'and need to be replaced. Their rate which was $299.00/hour ..Sorry, way too expensive for simple job to be performed. Overall rating ... DO NOT USE THEM