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    J Lee Latham

    5.0 (1 review)
    Open 8:00 am - 8:00 pm

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    15 years ago

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    Allstate Insurance: Gary Longstein - Quality Service Trusted Advice

    Allstate Insurance: Gary Longstein

    (10 reviews)

    Good in some respects, disappointing in others....This agent was really eager/helpful when we…read moredecided to change insurance providers in conjunction with buying a house. We ended up switching both home and auto to GL Allstate. All was good for a couple of years. Then went through Covid and like for most of the world, inflation, natural disasters and a generally high level of bogus claims pushed premiums up. We also had 2 auto claims, 1 of which was "at fault". Be that as it may... After a couple of very significant premium increases i called to discuss what "smart" options I had where we could revisit some coverages to find a good balance between cost/coverage. The lady i spoke with was dismissive with an attitude and blamed it on "all of the bogus insurance claims" and "inflation". Fast forward... I made a super good decision and decided to work with a reputable insurance broker for the first time in my life. Boom---3 quotes from "A" rated insurance companies within a few days and ended up with a 30%!!!!!!!!!! decrease in premium with slightly better coverage. The possibly most disappointing/telling part...when I called to cancel my policies as of a date certain they literally didn't ask why I was cancelling my insurance. It wouldn't have made a difference in terms of "staying or going" but says so much about how a business truly cares about customer service, and don't just treat it like jargon or a buzz word. I really tried to make sure enough time passed between leaving GL Allstate and this review, resulting in a fair review. No hard feelings here, just time to move on. Good luck!!!

    I've received trustworthy and professional services as well as competitive pricing since working…read morewith Gary Longstein at Allstate Insurance on Chicago Avenue in Oak Park. As an Oak Park homeowner, I'd highly recommend their services.

    J Lee Latham - insurance - Updated May 2026

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