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    J.Jill

    5.0 (1 review)
    Open 10:00 am - 8:00 pm

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    9 months ago

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    Walgreens

    Walgreens

    (24 reviews)

    $$

    I have always found Walgreens a pleasant experience. Although I don't like the pricing strategy…read morethey developed to compete with CVS. In addition I believe their prices in general are getting outta wack. However,today an allergen hit me outta nowhere so I whipped in for my go to eradicator, Alevert. Non drowsy and works every time. So,I guess I shouldn't complain about the $30 a box cost!!! Plus,the young man at the check out was the perfect employee. Engaging, professional, helpful.

    I'd like to give 5 stars for the store lead and for the regular Walgreens employees. The lead is…read moreamazing, and he actually cares about the customer experience. Around 4:00 today, I requested a refill for my elderly, Spanish speaking mother. She's traveling out of the country for thirty days, and the pharmacy manager mentioned that insurance stated it was too soon to refill. This is understandable, and she said she would start the process of a vacation override, and to come back, to this specific location, prior to 7:00 when they close. At 6:45 I approached the drive up window and spoke with Danielle. Danielle was quick to alert me of the same, that the insurance wouldn't allow a refill without a vacation override. I explained that I understand, and attempted to explain my previous interaction with the pharmacy manager. Danielle was dismissive and argumentative, and without actually listening to what I had to say, kept stating that there was nothing she could do. She stated we had to start over again with the insurance company. Understandably we were frustrated. She said I needed to get out of the drive through line and come inside. She said she had other customers to help. What am I? I asked if she could give me the phone number for the insurance company. She said no, and stated that it's on the insurance card. I stated I did not have the card with me, and again asked for the number. She said she couldn't give it to me because she was "busy" and again told me to come inside if I wanted to be helped. Begrudgingly, and even more frustrated, I parked, went in, and attempted to address the situation. She handed me a paper with the insurance company's phone number, and was beyond rude about it. Before I had the opportunity to even explain the situation, her manager, the pharmacist proceeds to intervene, and was yelling and condescending. His name was Jerry, and he would not allow me to speak. He kept talking over me, yelling, to the point where, I admit I lost my patience and I told him to "shut up". I apologize for my reaction, but I was beyond frustrated. He kept saying that this is his store, and that I can't speak to him that way. Well, I wouldn't have spoken to him that way had his team been helpful, or if he had actually approached the situation in a manner that was helpful. He started out argumentative, and only continued to escalate the situation. Ultimately he called for the store manager/lead. Thank God he did, because he was the only one who took the time to listen, and address the actual concerns. As the lead attempted to work toward a resolution, the pharmacist, Jerry, continue to spew unhelpful, unfriendly comments. In fact he went as far as saying that even if we for the "vacation override" that he determines whether or not he will dispense the medicine. It made me feel like no matter what attempts I make with the insurance company, or with his colleagues, that is intentions were to cause problems and be anything but helpful. In fact, while talking with the store lead, another customer made a comment to him that she witnessed the tech (Danielle) having an argument with someone in the drive through (which was me), and felt that she should have been kinder and more understanding and professional. Needless to say, we are back at square one. Typically Walgreens has served as the liaison between myself and the insurance company, helping to navigate the red tape, and ultimately assist in getting my mother's medication filled. This didn't happen. In fact, it couldn't have been handled in a worse way. We understand the delays insurance can cause, but what we don't understand is the unnecessary aggression, nor the demeaning way in which any of the pharmacy staff handled the situation. Danielle and Jerry needed to be reminded of who they are there to serve... their customers. I am going to spread my experience far and wide so that other customers don't have to deal with the same nonsense.

    Rerun Resale & Consignment - Donnie & Marie!

    Rerun Resale & Consignment

    (7 reviews)

    I have been seeing this place on the east side of 75 close to the Allen and Plano border for the…read morepast 5 years and always said I wanted to check them out. Today I finally did! The first impression when you walk in is that the place is a lot bigger on the inside than it looks on the outside. There are several vendors inside with rented spaces and that gives people who come here to shop a huge selection. There is furniture, collectibles, t-shirts, and more inside the place. Each vendor brings something a little unique to the mix, making it an eclectic place to shop. Today is seemed like several of the vendors, most of whom already had pretty fair prices, we're having a sale, bringing even more value to the shoppers. I bought a beautiful antique small writing desk and got it for what I think was a great price. I also bought several small collectibles on sale for very reasonable prices. It was a great place to visit and I will be back periodically to keep an eye on what the vendors bring in to sell...

    Just left here . Now, I've heard things about McKinney but I let those "rumors " go to make my own…read moredetermination. Well, one of the ladies who works here saw me outside walking in and did not say hello or Welcome. I walked in anyway to see if that would change and it didn't. I was never acknowledged. You can use your imagination here. The thing is I usually spend money at antique stores, but I will never spend money here. The selections were sub par at best. Most of the items aren't truly antique.

    J.Jill - accessories - Updated May 2026

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