Horrible Customer Service and response time! Overly, stretched his project and under delivering. Jonathan, came by on a Friday and I was given a quote, he charged up his quote after identifying that he would have to put in another electrical outlet. Ok that's reasonable but not in ourhis two guys came in to start the job. 2 hrs. Later they told me they had to finish the installation another time. They were tired, started off with working at 2 pm can on time but quit at 4:15. I was hoping to hear from Jonathan over the weekend to schedule an appointment to finish the job by the weekend. I called on Saturday and left him a message. I didn't hear from him again until Tuesday! I didn't see his txt until 1:40pm and he wanted to corny w one other member of his stall at 1:pm. Who does this at the last minute! I texted bavk saying I didn't see his message until 1:40 and he could come by now. He quickly responded a d said OK. I didn't see him, so I txted back and ask when could I expect him to arrive? He said he will ask his guys when they could finish up their job. I then expressed that Customer Service was very important to me. He gave me a response. " ok look for another person thanks." I would run away from Jonathan and his crew! He doesn't know what customer service is and he is greedy with his jobs. If he didn't have the time for completely finishing, why did he take on my installation? He didn't commit to his word and he didn't follow through with a time schedule for his return! Does he actually run a business or just when he gets around to his job? Seriously, my excitement of using my new microwave and oven has diminished. I will have to get another professional to finish this week. Do not go there with JH Electric!! read more