Rented a 10'x20' unit, but discovered I needed to upgrade to a 10'x30' unit (downsizing from a 4BR,…read more2000sf house). Rented the larger unit online and the staff at Axess graciously pro-rated my rent on the smaller unit and applied it to the larger one, rather than forcing me to pay for both units. The staff were very responsive, the online tools to rent the unit were easy-to-use, and the overall cheerfulness and kindness of the staff were a great encouragement to me on what was a rather stressful weekend. I've rented from a number of storage units over the years, and I was very favorably impressed with the courtesy and professionalism of the folks at Axess. Also, the storage units were easily-accessible, very clean and well-maintained. Five stars!

From the owner: Axess Self Storage is a fully automated top of the line facility unlike any other in the area…read more As a small town local company we strive to be the front runner in our industry and it takes only one look at our facility to realize we are meeting those expectations. We do not cut corners and we do our very best, going that extra mile, to make sure our customers' experience goes above and beyond that of the local competition. Axess Self Storage implements state of the art technology and rigid controls that limit access to our facility. We assure that when you choose to store your items at our facility you are in good hands.

I recently had to assume the storage units for my father who had passed away. The owners made the…read moretransition very smooth. They both have been very helpful in assisting me even at odd hours. A bonus - their prices are very reasonable.

I highly recommend Advantage Mini Storage. The space was very clean, secure and easy to access. It…read moreworked out very well to store our items there over the summer. The lease process was simple and the customer service was outstanding throughout our stay. We will use this space again.

I really like this storage facility and want to share my recommendation for both WSU parent/student…read moreand other people needing storage to consider Advantage Mini Storage. First, the prices are reasonable. We contracted for a 5' x 10' storage space to move our student's belongings during the summer months. The price was $60 and we received a 50% off for the second month. There was a $10 service fee which was also quite reasonable. Beth, the woman I dealt with was professional, friendly and had an amazing funny streak! I loved speaking with her. She made everything easy. They have larger storage space but we only needed to store a bed/dresser and other odds and ends. It's comforting to know this place exists as we need to move our student's belongings for the summer. I highly recommend Advantage Mini Storage and hope you get to talk to Beth, who as I said is pleasant, funny and hard working!

Great location, clean facility, easy access thru multiple doors, loading dock. Makes for…read morerelatively easy loading and unloading. Owner is easy to work with.

Overall a great community resource with plenty of supplies to make moving less stressful. My friend…read morewho made a reservation was very happy with the terms as well as motorcycle trailer. He reserved a certain size, that ended up having issues so he got a larger version for the same price, and he needed it. I thought the team there and the whole experience was positive and helpful.

Deceptive business practices. I was bated, switched and scammed. I made a confirmed reservation for…read morea storage space on line and when I arrived from out of state I was told online reservations were a "request" and not a reservation, and the storage space I reserved was not available. The "only" space that was available was twice the size and price of the one I reserved. I was then asked to provide a different email address than my U-Haul account was under "for security reasons". This is the address the "new" reservation was placed under. Later I received an email to ask for feedback on why I was I was a "no show" for the original reservation placed under my original U-Haul account. I contacted the manager with no response. The staff told me they were the only U-Haul in a town with two universities so customer service didn't matter.