We've bought three vehicles there over the years & had a very good experience each time. Good…read moreselection of vehicles and financing options.

You should literally never, EVER purchase a car here. Especially if you're in desperate need of a…read morecar, because they will salivate. It's my fault that I didn't take my time with this, but these predators sold me a car with a backup camera that does not beep when you are getting close to something, and a lock system that does not sound the horn when I lock the car. Upon further inspection, I found a hole in the driver's side floorboard. My trunk opens even when the car is locked and I have to simply hope no stranger discovers it. They have smooth, fast talking people in there that signed me up for every unnecessary service that comes out of my car note so now I'm paying hundreds and hundreds of dollars a month with about $98 total going to my actual balance. This car is literally impossible to pay off, and I'm thinking about driving into their front window and doing a tuck roll out the car before it hits and leaving it there. Just kidding, of course. But, that's how frustrating it is knowing that they got me. Once again, my fault for not doing my due diligence. But I do want to warn anybody else who may see this as a viable option. Go anywhere but here. They have you ring a gong when your purchase is complete- that is the Gong of Death.

This dealership went the extra mile! I found a used car…read moreonline and asked them to help me surprise my son with it. They arranged to pick us up at the airport and even helped video his reaction. All of the staff that we encountered there were great. CR and Nicole really hit it out of the park. Thank y'all so much!

I had a TERRIBLE experience at Town/Country Ford in Madison, TN. Here's why:…read more1) They charged 3480.00 to install a 150.00 water pump on my 2017 Ford Escape! I was forced to go to a dealership because they had the tools to do the job, which my local car repair did not. 2) When I wanted to get a detailed summary of why the cost was so much, I could not get anyone to talk to me or call me back soon. They put me on hold, they sent me to voice mail, finally a store manager came on the line and got on to ME for being upset because their was only one man working the service line and I should just be more patient (he implied the patience I should have). It is hard to be patient when you've just been told your repair would be 3480.00 with NO understanding of why! 3) Anyone who is not in the know about car repairs at the dealership must be given a heads up about what they charge for labor: approx. 295.00/hour! This is common courtesy! 4) I was so upset the man who was running the service line (by himself) said they would give me something off. When I got there to pick up my car, the cashier knew nothing about this promise. Again, I was upset at the poor treatment. Also, I see a sign that says "a 3% charge for any debit or credit card used, 3.00 for every 100.00." Again, a hardship, since when does a company with big repair costs ask their customers to pay extra just to use a credit/debit card? I ended up getting a 10% discount, because I demanded they make good on what I was told. This was helpful for sure, but I wondered at why I had to be put through all the stress and high costs in order to get 10% off. If you come to this business, be ready for a huge bill and lots of stress.

If I could rate this place a 0 I would. We bought 2 vehicles here and have had nothing but problems…read moresince. The motor in a 2021 truck blew up in 18 months after purchase. Will never buy another car from here again.

I went and looked at cars in the rain, which was my mistake. After a few good days of rain, I had…read morethe chance to look underneath my 2021 truck and it is completely rusted out. They assured me they had all great reviews and are a small company that does not want to sell cars that are in bad condition. This place is the worst and I would compare it to buying a car from the dad in the movie Matilda.

Maple Motors is a car lot with lots of vintage and old classic cars. They have a little bit of…read moreeverything. If you are looking for a classic car, or truck you can go on YouTube to Maple Motors and see what they've got. They show details on the Internet and he drives the cars so you can see how they run. They tell you all the things that are wrong with them. He sell like 60 cars a month and some of the sell over night.

Beware what you think your buying from videos is not what you're going to get go look at in person…read moreunlike I did trusting videos were true major problems when I got truck,everything leaked engine, transmission, rear end,no emergency brake ,most cars and trucks are sold to them by quick fix flippers

My wife bought a Subaru from Todd's, and now I have started having service done on my truck there…read morealso. Todd finds the best to sell, and his VERY thorough service team (Chris x2 and others) make sure the car is 100%. I recently had a coolant leak in my truck, and their service team took excellent care of the issue! It takes a lot of worry off my mind knowing there are people like Todd and his service team available!

This was the first time we'd bought a car from Todd. We got a great deal. He explained everything…read moregood and bad (nothing bad). The complete history. We love the car. It's immaculate. He showed us all of the services he'd done. They even put new struts, shocks and tires. Beautiful detail. It's like a new car but cost no more than we would have paid for the same car at another place where a substandard car was bought from an auction with a quick detail. We'll own this car for years. They have a free one year complete warranty, which is unheard of with a used car like ours. Our neighbors have bought several cars. It's a business Todd built from the ground up. The shop is immaculate. They service cars as well. A great guy. Honest. Can't recommend this dealer enough. I thought there were only 8 Yelp reviews but a lot are hidden. It's more like 80 5 star reviews. My husband and I are really happy with our car.

These people are scam artists. Buy your car from literally anyone else. Customer service is…read moreabsolutely terrible and the managers never call back. THE biggest scam I've ever seen. Please please please, do yourself a favor and do not even step foot on this lot.

The snow mess me up i brought my car note over they wouldn't take my payment then i told them how…read moremuch my late fee was on my car how much they said $700 and something i wouldn't tell my friend or family about this car lot because they not professional the insurance place they got me was every two week when i pay my car note if i no they was like this they wouldn't got my business

First, this review is an HONEST ACCOUNT of my experience with this company and my knowledge of the…read morebusiness from the point of view of the buyer. MY OPINION IS NOT FOR SALE. As I was reading these bad reviews, it was truly frustrating. So many of the problems people have written about were THEIR OWN mistakes. 1. When looking at online pricing, read EVERYTHING written on the website and in the terms of service that might impact the price. If they say the price may change if you don't finance with them, then expect a higher price. 2. Tell them before you buy that you want to take it to YOUR mechanic to look over. That is standard in the used auto business. If they say no, leave. 3. Warranties are only as good as the people offering them. I never buy a warranty. A car purchase is a major investment. Why wouldn't you do a Carfax to see how many people have owned the car or if it's been in an accident? Why wouldn't you, if at all possible, not contact the previous owner? Sometimes that is not an option, but sometimes it is. 4. Establish your budget before you go and hold to it no matter what a dealership person says. If they talk you into something you end up regretting, that is your own dang fault. 5. Most of all, NEVER fall in love with a vehicle. You ALWAYS have to be willing to walk off the lot. Negotiate the price you want, give them your budget, and if they cannot meet it, then leave. 6. The responsibility to get the deal you want is SQUARELY ON YOUR SHOULDERS. If you go to buy a vehicle and you are unprepared, then you must take responsibility for your mistakes. 7. NEVER spend hours at a car dealership sitting in a lobby or waiting on some manager. YOU are the buyer. If you don't get immediate help at every stage of this experience, tell them you are taking your money somewhere else. Remember, ALL car dealerships, whether used or new, are going to try to get as much money out of you as they can. In our 35+ year marriage (at the time), my spouse and I had never had a credit card or bought anything on credit except our home. It wasn't that we had a bad credit score, we pretty much had NO credit score. These people took a chance on us and gave us a good deal on a great car, and financed it. That was about 10 years ago. It is a beautiful vehicle. I still own it and it has run beautifully ever since. I did all of the things I mentioned above and got a good deal. Our credit score is now more than 800 and we have been able to buy our forever dream home. We could have never achieved that if this dealership had not taken a chance on a couple who previously did not believe in financing things. We had always paid cash for our cars, but this was a car I wanted that was a little out of our cash price range but still fit our overall budget. Of course, there was a short battle of give and take as to be expected; I don't think they were expecting a disabled old grandmother being as tough on them in negotiations as they were on me, but we quickly fell into a comfortable relationship of mutual respect. I would buy from them again in a heartbeat. HOWEVER, I would NEVER expect them to give me anything. Any advantages or deals I want I WILL HAVE TO TAKE, and that happens by 1. being prepared, 2. doing my due diligence,, 3. having my own mechanic do a thorough check of the vehicle, and 4. sticking to my budget no matter what anyone there says. Oh, and NEVER discuss your credit score or give them ANY financial information other than your budget until you are at the point of sale. Your credit score, your salary and your financial information IS NONE OF THEIR BUSINESS until you are at the point of sale. ONLY THEN do you provide them with only what they need to complete the sale. And, NEVER provide financial info if you are paying cash. Most of all: you MUST be willing to walk away. THAT IS THE FOUNDATION ON WHICH YOUR EXPERIENCE IS BASED. Always Always ALWAYS be ready and willing to walk away.

Extremely odd and shady feeling experience. Went to look at a vehicle on their site which was…read morebasically a new one bought from a new vehicle dealer, noticed a very apparent ding and scratch that was not told to me prior. Worked out a price with the promise the scratch would be like it never existed, also was told they would knock $1000 off if I financed and could pay it off after 3 months. Go back the next day to do a final walk around and to finalize the purchase, they then say they can't fix the scratch/ding because it will not match (this was odd and BS), also looked at how they wanted to finance and it was going to cost $1400 more in interest by going this route so the $1000 less was actually $400 more. I had shopped with them years ago and had a bad vibe but was told they had new ownership and had new practices, obviously that is not the case. After reviewing the carfax it had some very odd transfers and notes, feel as if it may had been more to the story than told.

I'm disabled and am taking care of my 7 yo grandson who lost his mother in a tragic accident, of…read morewhich 2 individuals had stolen a car, collided with her killing her on impact, and fled on foot. (They STILL haven't been caught). So my husband being the ONLY individual with income goes in to buy a vehicle from the Madison location who employs a "Shade Tree" Mechanic that before selling the vehicle causes MAJOR electrical issues installing the GPS tracker that affects the function of the transmission module, preventing it to run properly. Thinking, eh, it's a maintenence issue, my husband purchases a new transmission module only to no prevail. Husband takes it back in and that is when they found the electrical issue and told him that since there is a warranty on the module to return the module and replace it with a new one and that if that doesn't correct it to bring it back and that he could skip the next payment, since IT WAS THEIR FAULT. (What's the definition of insanity? To do the same thing over again, expecting different results, right? ). But, ok, thinking that they are working with us, my husband followed directions. Still, NO FIX! The same result occurred. So, he takes it BACK in and was told he bought it AS IS, that they were not responsible. Yet, it was their employee that damaged the vehicle before it left the lot. So, they said told him to leave the vehicle and they would take it to their shop and have their mechanic check it out and see if they could fix it. ‍ (Yeah, like we are now to trust that one). Anyway, he was told it would be the following Monday before they could pick it up and take it to their shop. Hubby stated he needed to work and was there any way they could put him something so he could, WILLING to still make payments since he would be working and he was told that they no longer do loaners but that they would get it fixed as soon as possible. That was about 3 weeks ago.(Oh, and let's not forget about the gentleman named Eric who was there for the drop off... yeah, came in while husband was talking with the staff and walked right past them head down, tail stuck between his legs straight to his office and NEVER came back out to help find any resolve, which tells me that he knew what he did and that he knows he's a crook)! During this time, there was conversation about how they would call when vehicle was done... yet, nothing! Hubby then makes phone call after phone call to get the opportunity to speak with someone. We kept getting told they were out of the office... even Tiffany, or no answer ALL TOGETHER. Finally, about a week later they call and said they would see what they could do to get him back on the road, after my husband emphasized that he needed to work so he could pay bills. Tiffany or whatever her name was, stated she'd call back that day and crickets....C.R.I.C.K.E.T.S.... crickets chirp, chirp! Today, 3 weeks later, husband contacts them to find out the progress on the repairs and was told that it's been sitting on the repo lot and work has not been done on the vehicle since they got it, yet have been LYING to us about working on it. So NOW, because he's been out of work (almost lost his position)we have bills that are past due, possibly facing foreclosure, and a little boy who not only lost his mother THIS February, but also, may not have a Christmas. Thanks WOOD MOTOR, I hope you take satisfaction in hurting a little boy's heart and causing financial strife to a family. YOU GUYS ARE CROOKED & FOUL HUMAN BEINGS! It's people like you that give humanity a bad name! But, I guess we are partially to blame in that we didn't check out your reputation and reviews because as I look over the reviews, it is my understanding that this Eric person is NOTORIOUS for his behavior when it comes to his SHADY business ethics & the issues with his customers & the vehicles they have purchased from him. I REFUSE TO RECOMMEND THIS COMPANY & ENCOURAGE ANY NEW CUSTOMERS TO GO ELSEWHERE! DO NOT USE THIS CAR LOT! YOU'VE BEEN WARNED... DO WHAT YOU WANT BUT WHEN THEY PULL THIS ON YOU, DON'T SAY I DIDN'T TELL YOU SO. They get these cars, damage them more than what they were, sell them for a higher price, FORCE you to buy full coverage insurance like it's a new car, and take advantage of people and their money. But, we should have known better when an arrogant putz that believes George Floyd was innocent, believes women are inferior, & uses his wife's death as a means to promote his business referred us to him. Like 2 birds of a feather, companies with poor business ethics associate with other shady companies with poor business ethics.

Wow, I was impressed with the staff at Wood Motor off Old Hickory Blvd. Party Marty was so nice to…read moredeal with, she made me laugh. So we had a special situation with our money and our hours. Brandon let us look at everything they had on Wed, then on Thursday Bo worked with us letting us get there at 5:30pm. I felt like I was with family. Ronald got me an umbrella and offered me his coat when it turned cold and rainy. Then the paperwork was super fast we got it all done in 30 minutes. I was very thankful to have found these folks. My friend in Clarksville told me to go get a car from Wood Motor and she was right. I think I will make them some cookies for Christmas. Thank you for being patient and making a big difference in our lives. We have a good running Honda a the right price for us. Very happy!

To say it was an experience is well, correct. We initially visited Kia to just look around. This…read morewas back in December. We were told numbers and deals but we were not ready then. We said we would be back if we were interested. They understood and welcomed us to return. The sales associate who helped us then was "David Beasly". Fast forward to this month, as one gets their tax returns, we inquired to return to Kia and see what the numbers were now. We seemed out David once more and he intended to help us get my car of my dreams. It was a stressful week honestly trying to get my car but David and "Bubba" spoke with us about all our options and really went the extra mile to help us get the "2025 Kia Telluride". In the end we triumphed!! I am super happy with my new car and do recommend Greenway Kia in rivergate

We showed up just after opening & told the sales rep the exact car we wanted to look at & that we…read moreonly had 30 mins because we're moving but carved out the time especially to do this today, including paying a sitter. After an hour of us riding around their different lots while he tried to find it + waiting in our own vehicle, we finally had to leave. Not the reps fault that they're extremely unorganized during whatever construction is going on, but it was extremely frustrating nonetheless. I showed up very excited, and left very disappointed.

UPDATE: So I wrecked my Beamer. :( However, I went back to see my buddies at CarSmart and…read morethis time, they hooked me up with an even nicer car - again, after I told them EXACTLY what I wanted- I am now driving a 2008 Mercedes C230, 6 speed, black, BADASS, and just under $400 a month with a full extended warranty until 100K miles. Thanks again, CarSmart! (Hopefully I won't crash "Miss Daisy").

Don't buy a car here, if you do, DO NOT buy the extended warranty they will offer you, they won't…read moredisclose that they sell NON refundable warranties, the warranty company is GWC, and they have a lot of complaints as well. (Red flag, if they hand you an aritration form to sign). We bought a vehicle here and we traded it in to another dealership 4 months later after not wanting to put money into a paint job is suddenly needed. When I called to see what they needed from me as proof of sale to get a refund on the remaining balance of the warranty, I was told it was only refundable if the car was totaled by the insurance company or if it was repossessed. This is the first time I've ever heard of a non refundable warranty. We've called them on this sneaky tactic and they will not return calls, I've told them I'd be happy even if they kick back half of it, but crickets, I told them I will file complaints with BBB, St atty general and consumer protection office which I have.