Koch 33 Toyota rental…read more What a great experience from the beginning of booking the Rental Vehicle with Brigette & Deb. To picking and dropping the vehicle off with Mylinh. No hidden fees like other well known car rental businesses upon pickup. The price quoted to me was the price I paid. So glad I learned about Koch 33 Toyota Rentals. Thank you

I had a very disappointing experience with Koch 33 Toyota that I feel other buyers should be aware…read moreof. I traveled over 6 hours from Maryland to purchase a 2018 Toyota Tundra after coordinating with the dealership for nearly two weeks, including scheduling a mechanic inspection and completing financing steps in advance. When I arrived, I was informed for the first time that the truck was inoperable and undergoing a radiator replacement. This was never disclosed beforehand, despite multiple conversations during my trip. Because of this, I was unable to test-drive the vehicle or have it properly inspected as planned. I canceled the purchase, and the dealership confirmed in writing that "the deal is effectively reversed." However, after returning home using a loaner vehicle they provided as an accommodation, I was later charged $156.96 for that vehicle--something that was never disclosed or agreed to. In addition to the frustration, I incurred out-of-pocket expenses for travel, a mechanic, and lost time from work. I would strongly encourage anyone considering purchasing from this dealership to ask very detailed questions about vehicle condition and get everything clearly documented before making the trip.

Good service gets me in and out with fair pricing 100 dollars to get my tires done and was…read morecompleted same day

Con artist. The owner claimed he checked out my car for two days only for the issue to not be…read morefixed. I took my Honda civic 2015 for a wheel bearing hub replacement and I had told him to quote me the job first before proceeding. He didn't. He started working on it without quoting me first. He texted me and told me to pick up the car after 2 days of radio silence. When I went to pick up the car, he immediately wanted payment. I was not even given the opportunity to check for myself if the noise issue had been fixed from the wheel bearing hub replacement. I paid him money for doing nothing. He had no receipt ready either, I had to go back to his shop to collect a receipt. I had another mechanic validate my suspicions and he also said that no wheel bearing hub was replaced where the noise was coming from. This guy is a scammer. Stay away from this business it is not a transparent business.

Purchased a car from this auto reconditioning dealership. I do not believe he deals straight…read moreforward with a proposed customer the very day after I purchase this vehicle the air conditioner was not working because of a stone in the condenser Also he told me an untruth about the extended warrantee he told me he would sell us and the next day he refused to sell it I just wonder if it was there before we got the vehicle This establishment does not service vehicles and and in my opinion is less then truthful in disclosing information before purchase in on these vehicles I would not purchase another vehicle from this company

Update: Lamont and Robert just detailed my boyfriends Hyundai and it looks amaaazing! Looks brand…read morenew again even though it's almost 5 years old lol HIGHLY recommend them for all of your auto detailing needs!

Irah was the reason I purchased my vehicle from Kelly Nissan. If I could give 10 stars I would. He…read morewas knowledgeable and courteous without the slight bit being pushy. I was going to head across the street to the "other" dealership but I wanted to give my business to Irah. Good man to have on your team Kelly Nisson. Marshall Pysher

I have been looking for a used convertible for some time. Kelly Nissan had a fairly well priced car…read moreavailable. The dealership quickly responded to all of my questions. They sent me a detailed invoice outlining all of their fees. They were set to allow me to take the car to a nearby mechanic for inspection. They let me know that the car was not being sold as-is. In the end, I did further research on that year for that model and decided I did not like the risk for costly repairs, but this was not on the dealership. Staci, who helped me remained friendly and helpful and hopefully at some point I will have the opportunity to do business with them.

Best customer service from the staff! Mazda impeccable!…read more Thank you Andrew and Jonathan Cofre!

I had a very disappointing experience at Koch 33 Mazda. I've been waiting three weeks for the sales…read moremanager to send me an offer he claimed he already sent -- but he never did. He also low‑balled me, and when I showed him better offers from other dealerships, he made excuses about not knowing whether my car needed tires or brakes, even though they had my keys and had already appraised it. As a woman, I'm used to not being taken seriously at dealerships, but this was worse -- they wasted my time and still didn't give me a real offer. The car I was interested in is still listed on their website, so clearly they never intended to follow through. I would not recommend this dealership.

Koch 33 Ford, DOES NOT CARE ABOUT CLIENT SAFETY!!!…read more Koch 33 Ford sold me a vehicle that should have never passed state inspection or allowed to be driven off the lot. Below is my side of the story. I have an inspection report from a local garage attached. I took a used SUV that I was interested in for a test drive with salesmen Greg in the passenger seat, it had new inspection stickers on it. Made a right-hand turn heard knocking that got faster as I slowed down, then eventually stopped (Greg acknowledged that he heard it also) I also mentioned that the SUV struggles to stop, like the brakes need work (Greg did not acknowledge that statement). But as I said above the SUV had brand new inspections stickers on it, weeks old inspection stickers according to the date. How bad could it be? I get a good price with negotiating for a short time and bought the Toyota RAV4. Fastest purchase I ever made at a dealership. Should have been a sign! I took the SUV to a local garage the next week to get it looked over with a purchase inspection, I want a background on the SUV, a list of things I will want to start fixing or maintaining since it is an older 2007 with 166K on it (bought it as a secondary or beater) so there will be old parts and neglected things that were put off by the previous owner(s), we all do it! Want to get ahead of things to get the old SUV to last. Expecting it to be a safe and solid car, only to find that I have been driving an SUV for a little over a week that should NOT HAVE PASSED State-Inspection. Brake Pads were rusted and warn, Rotors/Linkages are warn/rusted and have bad compression (makes sense why the SUV, STRUGGLES TO STOP!). BOTH REAR SWAY BARS BUSTED, (makes sense why the SUV, WAS KNOCKING ON TURNS) along with 2 other red safety issues that no garage will let a vehicle pass, was the cabin filter needed replaced and 5 safety or exterior lights on the SUV were out or nonfunctional (the Filter and Lights I had fixed on the spot since that was expected and to me not a big deal). I called to see what Koch 33 Ford could do since I drove a vehicle off the lot that is NOT ROAD WORTHY, they really did not seem to have a sense of urgency (was not them in the car and they have their money). I feel that they do not care that they sold me a vehicle that I could have gotten hurt or done harm to others (or worse), even though they inspected the SUV a few weeks before I bought it. Since they were not showing signs of getting back to me (hours went by) no return call, I got the SUV back from Dave's Auto in Stockertown and brought the SUV back to Koch 33 Ford myself and talked to one of the sales managers, Jim (since Greg was with another customer) It seemed like Jim already had my car info pulled up, looking into things which was insuring. I told Jim that it is not a safe car that I am just giving Koch the key and provided them with the inspection report from Dave's, I would like to know how they intended to fix it and a schedule. Only to get resistance saying "the rotors and brakes passed inspection when they had it" I asked them to look it over and give another opinion they can keep it and left, I did not want to get into an argument. A full day day went by with no call or contact in any way. So, I stopped in again on my way home from work (1 and a half days) after around lunch. Only to find out that they intended to just fix the sway bars, had to show them Dave's inspection report AGAIN, with the braking system as well, that was about to turn into an argument, but the sales manager said that he was going to talk to the techs because he doesn't know inspection laws. 10 minuets later he came back and finally said we will fix that also "parts were just ordered". I do not really trust them much right now, so I may have it checked again. I am glad I did not wait to have the vehicle looked over by someone else, I feel that if months went by I would have been shafted, either had a crash or brought it in because something was not working right, and been stuck with a heavy repair bill! That they would have said, it is on you to fix this is typical maintenance, wear and tear on a vehicle of that age. Even though if I was paying for an inspection, if it was my car already they would not have passed it the first time. Koch 33 Ford, does the bare minimum to scrape by with inspections when they are selling a used car overlooked fatal items (thinking about reporting them to the state or PennDOT!) and will sell you a vehicle that is not fit to be on the road! Everyone knows that if you were getting the car regularly inspected at the establishment they would not pass it and charge you for every little thing like wiper blades. I had to go through a lot of effort to get them to do the right thing with a UNSAFE suv! I have photos of my local garage's inspection report attached if interested, sorry for the book. DO YOUR RESEARCH BEFORE WORKING WITH ANY KOCH DEALERSHIP! Thank You

Communication was great with salesman. Just couldn't work out a deal car was overpriced and the…read moreboss Jim has a serious attitude problem.

Don't ever go there to get an inspection bc they will rip you off. They suggest you need repairs…read morethat you don't need & will charge you a fortune for any repairs. I have stopped going to this place when their suggestion for repairs would have csot me over $2500. In this unstable economy this place looks to rip people off bc they are not selling enough cars. If they only would realize the more dishonest you are with your customers, the more customers you will lose!!!

I had a recall on my 2022 Ram Promaster RV on the backup camera and they took care of the problem…read moreand rotating my tires at my request. they were helpful and very courteous, especially Amber.

Recently bought a new Kia here after comparing others and was delighted with the experience. Fair…read morepricing, honesty, transparency plus an efficient sales process and an immaculate facility. Bill B and Chris S were great. Highly recommend checking them out.

This company has falsely advertised a vehicle for sale. My boyfriend and I both called and spoke…read morewith Kelly the receptionist and scheduled an appointment with Chris. We both made sure this vehicle was still on the lot so we could see it and test dive it when we got there for our 4pm appt. We were both told the vehicle was there. When we got there Chris was "unavailable" so another salesmen helped us. He then said "oh your here for the 2021 Kia K5 right, well that JUST sold". Mind you we had just called and made this appointment 2 hours prior. They then tried selling us another version of this vehicle with higher milage and an increase in the price. I'm very disappointed in the dealership as I have owned 2 prior vehicles from them.... DO NOT BUY FROM THIS DEALERSHIP!!!!! If I could give 0 stars I would. What a shame :(

A BIG thank you to everyone here at Car Max in Easton. Big shout out to JOSH & HUNTER and CESAR,…read moreI'm def not the easiest to deal with. And they were beyond patient with me lol. They took care of everything. We had a few little hiccups. That was not there fault and they took care of every single one. Some times things aren't always perfect and they made sure it was perfect. From Trading in my Car to purchasing a new Tundra. They made the process so easy. I highly reccomend this dealer ship for there professionalism and help!!! Maciej

I didn't think I'd ever have to leave a review for a car sales company but the experience here…read moredeemed fitting. About a week ago we went in to get a car appraised for a potential sale to CarMax, and the rep there (Ian, I believe) did the appraisal and took photos, test drove the car, etc. He came back with an offer and said that it's good for 7 days, however because we were from out of town, we didn't have the title with us and would have to go back home to get it. Fast forward 7 days, we got a call from CarMax again letting us know something along the lines of "Hey, it's CarMax, letting you know your value expires today, are you still coming in?" To which we replied - yes, but as we were busy looking for the title and other things that come up in a week's time. We asked "will you honor the same value if we come in tomorrow? (The day after) in which CarMax responded - yes, we will hold that price for you. Fast forward and driving 90 miles later (not in the sale vehicle, by the way), we met Donny, another rep there and he helped us out. He indicated that they would need to do another appraisal and get the value of the car again, and we said fine, but we weren't sure why since nothing has changed about the car we were looking to sell. Some background information - the car we were looking to sell is typically parked in a garage. It was driven to CarMax, and then back to the garage 8 miles away, and then back to CarMax (another 8 miles) to sell. So there was a total difference of approximately 17 miles from the time it was first appraised by Ian, to the time it was getting appraised by Donny. When the offer came back, it was $2,000 less than what was supposed to be "honored." When I asked why, we were told "well it depends on the market. The prices will change." $2,000 drop in less than 24 hours? On top of that, when we provided the title and paperwork to Donny, he had mentioned something came up that the previous rep could have foresaw and told us the week prior, when we first came in. So now after all that was said and done, because of the oversight from the first rep, we wouldn't have been able to sell the car that day to begin with, so now we'd have to drive the car another 8 miles and park it, wait for the document we need, and then **potentially** drive it back to CarMax for the price to drop down even more. What I didn't understand was why this first rep told us they would honor the original value as we were coming in the next day, for them to tell us something else? That is 100% bad business, especially knowing that we were coming from out of state. CarMax KNEW all of this information because it's logged in the system, yet the same rep didn't have the integrity to come out from their office or room to tell us this. An absolute waste of time. This review would have received 0 stars if Yelp allowed it, but Donny did his best and was on the unfortunate receiving end of an agitated customer because of an unprofessional ploy from an even more unprofessional coworker of his. Shout out to Donny but shame on your colleague.

We have now purchased two BMW's from Peter and Sean at Highline Imports. Absolutely loved our…read morefirst BMW, and went back to Highline for our second. They are low pressure, very helpful, and they made sure the car was serviced and ready to go for my wife and kids. We will be back again.

I purchased a 2015 Mercedes E400 from Highline Imports in November, 2023. After I arrived home that…read moreday, I noticed a burnt oil smell. I assumed it was because some oil spilled when their employee changed the oil. However, two months later the smell was still there so I took it to a local German car repair specialist. They told me that the timing cover and camshaft cover were leaking oil onto the exhaust causing the smell and possible fire risk. Their repair estimate was over $4000. I took the car to another German car repair specialist for a second opinion. They had the same diagnosis and estimate. Because the burnt oil smell is very obvious after driving the car and because both German car repair specialists told me the oil leak was obvious when looking at the engine, I must believe that this dealer knew about the problem before they sold me the car.