Koch 33 Toyota rental…read more What a great experience from the beginning of booking the Rental Vehicle with Brigette & Deb. To picking and dropping the vehicle off with Mylinh. No hidden fees like other well known car rental businesses upon pickup. The price quoted to me was the price I paid. So glad I learned about Koch 33 Toyota Rentals. Thank you

No way I'm giving your establishment a 5 star review with Bridgette's attitude.  She charged me for…read morean extra day while never explaining to me when it needed to be returned. Her attitude brings a 5 star review ( we had Josh who was fantastic) like to give Josh a huge Shout Out, to a one or two star review.  When you bring your car into a dealership for work having someone that show compassion can ease the issue you are going through. When I rented the car it says I left at 8:58 Wednesday that's the time the transaction started I left at 9:30 . I brought it back at 10 am Saturday after hearing the car was fixed . We were there at 10 am and waited in line while Josh finished with a couple in front of us.  Then Josh went through what was owed and even went above and beyond recommended ways to prevent this from happening again.  I get to the check out at on the rental side and hand in my keys to Bridgette. She asks me where the car is and I said right there in the bay. She jumps up, saying oh they don't like that and ran into the shop to move the car. Right there It felt like I did something wrong. No hello , no good morning.  Then the bill came it showed 3 days rented. Which I thought was fine signed and got into my car. My wife noticed that instead of charging for 3 days I was charged for 4 and immediately went back to the counter to speak with Bridgette. She told my wife he should have been here on time if he didn't want to get charged for the extra day.   That's not a 5 star answer or experience. She was rude and condescending.

Good service gets me in and out with fair pricing 100 dollars to get my tires done and was…read morecompleted same day

They are really professional and pleasing attitudes make your visiting their place gives one peace…read moreof mind! They are overall great workers!

Very professional, my car looked brand new! Would definitely recommend and will definitely take my…read morecar back.

Purchased a car from this auto reconditioning dealership. I do not believe he deals straight…read moreforward with a proposed customer the very day after I purchase this vehicle the air conditioner was not working because of a stone in the condenser Also he told me an untruth about the extended warrantee he told me he would sell us and the next day he refused to sell it I just wonder if it was there before we got the vehicle This establishment does not service vehicles and and in my opinion is less then truthful in disclosing information before purchase in on these vehicles I would not purchase another vehicle from this company

I give this dealership 5 stars my sales person Jade Wu was so wonderful I'm grateful for her she…read morehelp me pick out a vehicle and I fell in love with the 2026 Nissan kicks she's a great nice caring and I appreciate her I came here with my mom and all of the Kelly nissan crew is wonderful as well rob u the best! Jade thank you for giving me my new suv 2026 Nissan kicks please see her if u looking for a vehicle come to Kelly Nissan!!!!

Careful buying a used car here!! They claim their vehicles are "certified" but I guess doing an oil…read morechange is all you need to do on a car for it to be certified by them. They sold my mother a car with a broken seat belt and let her drive off the lot knowing that. They also claimed that they replaced parts that never got replaced. The sales team is disgustingly unprofessional. I definitely recommend taking the vehicle to an actual garage to get looked at before purchasing! I've purchased over 15 cars from dealerships and this is by far the worst dealership I've had to deal with.

Best customer service from the staff! Mazda impeccable!…read more Thank you Andrew and Jonathan Cofre!

They charge you expensive diagnosis, and you end up with them replacing one part after the other…read moreanyway. They leave you with a large bill without solving the problem and nobody cares. They don't know more about your car than your local garage and there is no appreciation of your business or loyalty.

Koch 33 Ford, DOES NOT CARE ABOUT CLIENT SAFETY!!!…read more Koch 33 Ford sold me a vehicle that should have never passed state inspection or allowed to be driven off the lot. Below is my side of the story. I have an inspection report from a local garage attached. I took a used SUV that I was interested in for a test drive with salesmen Greg in the passenger seat, it had new inspection stickers on it. Made a right-hand turn heard knocking that got faster as I slowed down, then eventually stopped (Greg acknowledged that he heard it also) I also mentioned that the SUV struggles to stop, like the brakes need work (Greg did not acknowledge that statement). But as I said above the SUV had brand new inspections stickers on it, weeks old inspection stickers according to the date. How bad could it be? I get a good price with negotiating for a short time and bought the Toyota RAV4. Fastest purchase I ever made at a dealership. Should have been a sign! I took the SUV to a local garage the next week to get it looked over with a purchase inspection, I want a background on the SUV, a list of things I will want to start fixing or maintaining since it is an older 2007 with 166K on it (bought it as a secondary or beater) so there will be old parts and neglected things that were put off by the previous owner(s), we all do it! Want to get ahead of things to get the old SUV to last. Expecting it to be a safe and solid car, only to find that I have been driving an SUV for a little over a week that should NOT HAVE PASSED State-Inspection. Brake Pads were rusted and warn, Rotors/Linkages are warn/rusted and have bad compression (makes sense why the SUV, STRUGGLES TO STOP!). BOTH REAR SWAY BARS BUSTED, (makes sense why the SUV, WAS KNOCKING ON TURNS) along with 2 other red safety issues that no garage will let a vehicle pass, was the cabin filter needed replaced and 5 safety or exterior lights on the SUV were out or nonfunctional (the Filter and Lights I had fixed on the spot since that was expected and to me not a big deal). I called to see what Koch 33 Ford could do since I drove a vehicle off the lot that is NOT ROAD WORTHY, they really did not seem to have a sense of urgency (was not them in the car and they have their money). I feel that they do not care that they sold me a vehicle that I could have gotten hurt or done harm to others (or worse), even though they inspected the SUV a few weeks before I bought it. Since they were not showing signs of getting back to me (hours went by) no return call, I got the SUV back from Dave's Auto in Stockertown and brought the SUV back to Koch 33 Ford myself and talked to one of the sales managers, Jim (since Greg was with another customer) It seemed like Jim already had my car info pulled up, looking into things which was insuring. I told Jim that it is not a safe car that I am just giving Koch the key and provided them with the inspection report from Dave's, I would like to know how they intended to fix it and a schedule. Only to get resistance saying "the rotors and brakes passed inspection when they had it" I asked them to look it over and give another opinion they can keep it and left, I did not want to get into an argument. A full day day went by with no call or contact in any way. So, I stopped in again on my way home from work (1 and a half days) after around lunch. Only to find out that they intended to just fix the sway bars, had to show them Dave's inspection report AGAIN, with the braking system as well, that was about to turn into an argument, but the sales manager said that he was going to talk to the techs because he doesn't know inspection laws. 10 minuets later he came back and finally said we will fix that also "parts were just ordered". I do not really trust them much right now, so I may have it checked again. I am glad I did not wait to have the vehicle looked over by someone else, I feel that if months went by I would have been shafted, either had a crash or brought it in because something was not working right, and been stuck with a heavy repair bill! That they would have said, it is on you to fix this is typical maintenance, wear and tear on a vehicle of that age. Even though if I was paying for an inspection, if it was my car already they would not have passed it the first time. Koch 33 Ford, does the bare minimum to scrape by with inspections when they are selling a used car overlooked fatal items (thinking about reporting them to the state or PennDOT!) and will sell you a vehicle that is not fit to be on the road! Everyone knows that if you were getting the car regularly inspected at the establishment they would not pass it and charge you for every little thing like wiper blades. I had to go through a lot of effort to get them to do the right thing with a UNSAFE suv! I have photos of my local garage's inspection report attached if interested, sorry for the book. DO YOUR RESEARCH BEFORE WORKING WITH ANY KOCH DEALERSHIP! Thank You

Communication was great with salesman. Just couldn't work out a deal car was overpriced and the…read moreboss Jim has a serious attitude problem.

I spent six weeks looking for the right truck at the right price at multiple dealers within a 100…read moremile radius. I was disappointed every time with one exception. In less than 90 minutes, I left Brown-Daub with a fantastic certified Ram at a very fair price. If you are looking for a high quality used (or even new) truck and ethical customer care, be sure to start with Brown-Daub. If you want a salesperson that is attentive and responsive, ask for Kolbe. He's an above and beyond type that works at the family oriented dealership. There aren't many places left that meet the standards of Brown-Daub.

Bought my car there a few years ago. "life time inspection" isn't really cheaper than normal shop…read moreas they up the emissions cost and add other fees. Since i work from home i don't drive much and now meet the 5000 mile emissions exemption. Last time I was in, they would not honor the 5000 mile exemption and charged me more. Complained to service people that they can't do that if their pa state inspection board says a different price to no avail. I paid and called service manager and got no return call. Contacted PA state inspectors to file a complaint. Previously had my inspection done and they cut my dash with the razon knife to scrap the old sticker and didn't notify me. Noticed it when i got home. They did fix it. Also previously had service done on air bag and parked car for winter. Next time i drove it was back to dealer for another service and they wanted to charge me for fixing it, but it had like 10 miles on the car. ie they didn't fully plug in the air bag. not going back for service again. Sales wasn't much better as wouldn't order the truck i wanted. Totally different experience from when i bought my car years ago.

Recently had service competed, they went above and beyond to make sure I was well taken care of…read more The waiting area was nice, new and clean, they got me out very quickly which I appreciated!

Recently bought a new Kia here after comparing others and was delighted with the experience. Fair…read morepricing, honesty, transparency plus an efficient sales process and an immaculate facility. Bill B and Chris S were great. Highly recommend checking them out.

A BIG thank you to everyone here at Car Max in Easton. Big shout out to JOSH & HUNTER and CESAR,…read moreI'm def not the easiest to deal with. And they were beyond patient with me lol. They took care of everything. We had a few little hiccups. That was not there fault and they took care of every single one. Some times things aren't always perfect and they made sure it was perfect. From Trading in my Car to purchasing a new Tundra. They made the process so easy. I highly reccomend this dealer ship for there professionalism and help!!! Maciej

If I could give 6+ stars, I would…read more I recently bought a new car from this location and the process was the quickest and most simple experience I've ever had (after 6+ months of looking for cars and various dealers across PA and NJ). James was my sales associate and I can't speak highly enough about how thorough and prepared he was. After purchasing the car, I noticed a leftover residue on the trim (likely from the detailing process) and within an hour James had already coordinated a service/detail inspection and followed up with me several times prior to that appointment. At the time of my service/detail appointment, Ethan was fantastic, walking through all the steps/process and keeping me updated of their plan. Rather than keeping me sitting around the waiting room, they got my lyfts to and from my home and continued to check in with me (even as far as sending me photos of the repair itself)! When I came to pick up the car, they inspected the repair with me to make sure I didn't have any other concerns, and went as far as to take my car through the car wash and top off with gas before I left, which I have never had a dealership (private or corporate) do before. Additionally, as part of my Maxcare plan, the repair was covered with no cost to me. I have owned cars through Carmax before from different locations, but they (and other local dealers) should take note of their commitment to customer service, hospitality, and going above and beyond. Truly could not have made any of the car buying and service repair any easier, and thankful to both James and Ethan for going a step above.

I originally came to write a 5 star review of Highline Imports. Last Saturday I went with my mother…read moreand significant other to drive a few cars we had seen online. My mother is looking to replace her high mile SAAB 9-5 with a BMW, Volvo, or Audi. Highline won points because they were a reasonable distance for all of us to drive in order to get a chance to check out a variety of models we would be considering. Sy Brown greeted us when we walked in, even though he was at the desk with other customers. We freshened up and waiting in the 'showroom' (read: warehouse that they keep the 'exotics' in--mainly Porsche cabriolets). Sy got to us in a reasonable time and we talked about what my mother was looking for. We asked to drive a few different cars and he was quite amenable. The road is not the best to test drive as there are police and many blind curves, but that is expected in that area of Pennsylvania. The cars were okay, but almost all of them clearly needed some work. Considering the condition, they were priced on the high side. Easily, all of the cars need $500-1000 worth of work out of the gate, but they almost all looked like they came with at least a 30 day warranty. Given the nature of the inventory, mostly late-model European cars, and the presentation of the dealership, it was unnerving that the cars were all priced high for the condition, and that the staff did not posses the breadth of knowledge one would expect. Sy would check in with us between driving different things but when my mother asked about how good Volvos were in the snow he told us that his Audi was much better and not to consider Volvos as good snow cars...HUH!? This raised a red flag considering Volvos have a good reputation for being snow-worthy cars. We left happy that we had driven a variety of BMWs and Volvos (Audis were quickly ruled out for us), and that Sy was very nice to deal with an not pushy at all. That said, I just cannot justify paying a premium for their cars unless they had something super rare and it was exactly what we were looking for. Lastly, if they had a deeper knowledge of the cars and their features, I would have been impressed. I fear that had we bought a car, the delivery would have been lacking and I would have been left to explain a lot to my mother.

We have now purchased two BMW's from Peter and Sean at Highline Imports. Absolutely loved our…read morefirst BMW, and went back to Highline for our second. They are low pressure, very helpful, and they made sure the car was serviced and ready to go for my wife and kids. We will be back again.