I had an emergency situation. Needed to be appropriately dressed for an orthodox wedding at 6 PM,…read moreand I walked in to Hat Box at 4 PM. In no time at all, I was shown a nice selection of suits, fitted professionally, got all my accessories, and even got the hems of the pants done while I waited. They cut the tags off everything by 5:30, and I arrived at the wedding right on time, looking & feeling great. Got lots of compliments, too. You will not go wrong shopping at the Hat Box in Pikesville.

Great store with great customer service. They fitted me with a great suit. They are professionals…read moreand they are priced right. It's clean well stocked store. Excellent place!!!' Highly recommend!!!!'

Be forewarned: if you like a tightly darted, ultra-slim fit this is not the place to go!…read more But if you enjoy timeless garments which will last a lifetime, this is the place to go. The goods sold here are timeless, traditional, and of the utmost quality. It is the only place in Baltimore where you can find an undarted, 3 button, American-style jacket. The service here is nothing short of impeccable. I highly recommend visiting.

Great service from time entered the shop until we left. Nice…read moreselection of bow ties for a small shop; limited braces although found one to make everything work. Value , given the personal attention, was certainly a factor in my purchases.

My friends love this location. I came to browse but it was…read moretoo crowded for me to shop so I will come back during the week. I found reasonably priced double strollers and the clothes were clean and inexpensive. I liked that some clothing categories were clearly labeled for example, swimwear was in a separate section. Some accessories were overpriced for 2nd hand resale because you could purchase new items from TJ Maxx for the same price. Bottom line- clothes, bassinets, strollers, and swings are the best priced items.

Came for their 30% off sale. Great items and selection, BUT and this is a huge BUT the "exclusions…read moreapply" exception with the sale announcement that was sent out via text literally was over 50% of the items I picked out. And you don't know that until you get into the store and see what colored tags and stickers aren't included. There are multiple colored tags and then different colored stickers on the tags for everything in store. So figuring out what was and was not included was somewhat frustrating. Some prices were much higher than expected and some were lower. So all that to say I won't be rushing back here like I did the other day.

i've never felt compelled to leave a review before, but after coming to this location multiple…read moretimes i have to say this designer boutique has amazing selection, but terrible customer service. i'm going to try to be as in depth as i can. prices are mid at best depending on what you're looking for, probably some of the best you'll find in the general area honestly but that's my only pro of this place. the workers tend to be pretty standoffish unless you're a regular or older white woman that seems to have money, speaking from experience and observation of other customers. i really do like their wide selection of vintage, "thrift" type items, and high end, and as a high end collector willing to spend a good chunk of change on something it throws me off entirely when the staff is short, rude and seemingly does not want you in the store. as fun as it is to look around here, i don't feel right giving them my money any more than i already have. the only employee i really enjoy is, i believe her name is Joyce(?) who is an absolute sweetheart. every time i visit she is the nicest woman, and the only one who cares to treat me like a paying customer. what's a gorgeous piece at a higher price point when your memory of buying it is how weird the workers make you feel? going online and getting the same piece for a couple bucks cheaper is much better than dealing with the staff. 2 stars. please do better. have better customer service, hire some people who are warmer.

Literally took in bags of authentic shoes that I do not wear a lot of them have never even touched…read morethe ground on a pair of $5000 shoes or excuse me 4995 they offered me 700 and then I would have to split a fee with them to where I would be pretty much ending up with $500. I'm sorry but no, I do not recommend this place. They just really want resale and the woman was very standoffish considering I've been a collector for years. I do not recommend this store. You can get YSL sunglasses online for $300 versus their 375 in the store.

The perfect eclectic women's clothing, jewelry and accessory pop-up!!! The new Hunt Valley Town…read moreCentre location around the circle near DSW, with a lot of great merchandise. Some similar to the Hampden location, but lots more to choose from at the Pop-Up. All different price points and totally trendy chic clothing. The owner is usually there and she is so helpful and so nice!!!

As a shopping addict, if I do say so myself, I am surprised I haven't been shopping in Hampden in…read moreso long. Is it just me or is it slept on? The boutiques are so curated and cute, filled with the latest trends and unique brands and goods. The prices are very reasonable, especially at Match Made Stores, with some of the best and most competitive in Hampden. The lady working at Match Made kindly greeted my mom and I and gave us space, while still letting us know she was there to help. This always extremely impacts our shopping experience. The store is small but filled with good finds, and I can't wait to keep shopping here.

1 STAR -- Defective Shoes and Zero Accountability…read more I completely understand and respect an "All Sales Final" policy. If I bought the wrong size, changed my mind, or simply didn't like the shoes, that would be on me. But this is not a return issue. This is a product failure. I purchased these Nike running shoes from the Nike Factory Store/Outlet in White Marsh, Maryland, on Thursday for approximately $71. Within just two days, the sole began separating from the shoe and is now visibly coming apart. These were essentially brand-new shoes that failed almost immediately. When I called the store to explain what happened, I made it very clear I was not trying to return them due to preference or buyer's remorse. I was reporting a defective product that had already broken down after minimal use. The response I received was that the sale was final, nothing could be done, and I was simply out the $71. That level of response is extremely disappointing. An "All Sales Final" policy should apply to normal customer returns--not to merchandise that appears to be defective right out of the box. A shoe that starts falling apart after two days is not normal wear and tear, and it reflects poorly on both product quality and customer support. I expected significantly better from Nike, both in terms of durability and accountability.

This rating is specific to the customer service, especially the cashiers working in August 2025. I…read morewas able to find several items for my nephew, and the store wasn't too busy, but the employees seemed to have no couth and no care for providing quality service or moving customers through the line efficiently. The cashier I was unfortunate enough to get spent all of her time looking past me to yell at one of her coworkers across the store. Whatever the inside joke was simply couldn't wait, I guess. To make matters worse, the manager was a few registers over (I know because she had to be called to push through a discount), and she was busy in her own world as well.

Love this store! I popped in today & bought some delightful clothes & had a blast meeting the…read moreowner, Rebecca as well as some of the super-friendly clients. Her shop is filled with fine clothing, purses, shoes & jewelry, all upscale & classy. All the items are neatly displayed in a bright, colorful, clean & jazzy shop. I bought quite a few items & saved a lot of money. The items are in such great condition, like new, & are much better than just your average items from a consignment store. Rebecca & her adorable little doggie welcomed everyone & gave us all the attention of a private shop that truly cares about her customers. We just had a great time. Check her shop out! It's the BEST! I'll be back again & again.

Consignor Beware…read more While Sass Resale is a nicely appointed store with some very nice items, my experience there was an unusual one which I thought I should share with others. I took some clothing into the shop and after an extremely intense evaluation of my items which were clean and in excellent shape, some where rejected and some were accepted which is how it goes with consignment stores. Fair enough. However, three days later, I received an email to come and get my items even after I was told by management that I have very nice taste in clothing! Here they were just accepted and then I am asked to come back and pick them up! Living in Pikesville that would require a trip back to Timonium which I didn't appreciate. In the interim, one of my items was sold and I had about $9.00 that was supposed to come back to me and I was told that their check service would send me the money. After several weeks I called to inform them that I had received nothing and I was informed that because the amount owed was less than $25.00, they couldn't send a check. The $9.00 could only be used as a credit. Well, quite frankly when I was asked to take back my items after three days, I decided that the mercurial way in which I was treated made me sure that I personally didn't want to do business with this shop anymore. When I communicated that I didn't have a chance to accrue $25.00, I had their contract thrown at me. However, there was nothing in that contract that said that if you were deprived of the opportunity to sell your items that whatever was owed to you below $25.00 could not be reimbursed to you in cash. I am writing this review simply to share my experience with others even though I have been threatened with legal action if I put this out there (and I have the text to prove it.) Who goes to war over nine dollars.....Sass can keep my money and consider it a contribution. As I said, it's a very mercurial operation. Oh and by the way, most of my items sold within a couple of weeks at other consignment stores.

I had coffee nearby and stumbled on this gem. I was specifically looking for accessories. The…read moreprices were fair. The cleanliness, organization and variety really stood out. I snagged a beautiful, designer bag well below current resale value. The staff members greeted me and checked to see if I needed help. There were alot of new items being tagged so it's worth visiting often to check out whats new!

Wonderful Shop! With Great Service Personnel! & Sales are worth the drive from Ft Washington,Md to…read moreBaltimore!