Great attitude by the staff I have been here three different times and the girls are always so up…read morebeat. Dropped off the first two times and reasonably price for comforters and they were done the same day. Today I decided to do it myself the attendant has a wonderful spirit and so helpful to me about how to run the machines. They have coin changers to convert bills into dollar coins that work the washers. Dryers are .25 cents for 6 minutes, the have washers from 8.75 to 3.25 Place is very clean and neat. Highly recommend this establishment for all your needs when it comes to laundry.

This place is fabulous!! Jim and Julie are the owners. They went way out of their way to help me…read morebecause I'm a veteran and they wanted to show their appreciation for my service. I've been in the hospital for two months with a shattered C3 and C4 and a I'm not able to move that much at all. I needed clothes washed because I've been in the hospital so long, and I couldn't afford to keep buying them from Walmart. Jim and Julie don't have a drop off service but they did it just especially for me. They picked up my laundry and then returned it the next day in person the two of them! And while they were here, they prayed for me for my surgery, and it was a wonderful prayer and It was a prayer That I know that went straight to the ears of God. These are wonderful people with a wonderful service and a wonderful business. Please give them your business. I guarantee they will do a great job for you as they did for me. Lanae Richards

My dirty close were ironed and returned to me. I paid for dry cleaning. I dropped if 5-6 dress…read moreshirts and pants. As I dressed with each item, all were still obviously dirty and never cleaned. They only ironed my dirty close. I have not returned after my one and only one visit.

Dropped off a big basket of clothes and blanket by 9 am for a wash/dry/fold service and was ready…read moreby noon. $50 later we have clean clothes in the hotel we are staying at for 2 weeks. Everything was folded very neatly and suctioned into sections with plastic wrap. Thank you!

I had quite a 13 shirts laundered and pressed with light starch and 3 pair of pants the same. They…read moredid a good job, however the services are a bit pricey. I failed to get my receipt, but think $111.00 is a bit high. Been awhile since I've had clothes taken care of at the cleaners, but again this seems very high in cost to me. 24 hour turnaround is very good though.

Ok , I got my hats back but unfortunately they're not how I asked them to be sewed on. I asked them…read moreto be centered. I guess I should have been more specific but I would have thought that centered would have been top to bottom and side to side on the front not at the top. Whoever sewed these should have known better. They look stupid and almost intentional. I paid Almost $18 for both to have them sewed. You can't say they look right. I know the person that sewed them isn't a mind reader but just looking at where they were sewed on should have said something to them.

Big Britches always does a GREAT JOB with my clothes. Always clean, pressed and looking good. Never…read moreonce in all my years using Big Britches have I had a complaint. Keep up the great work, you will always have my business.

Professional service at a reasonable price. Staff was friendly and courteous; clothes arrived on…read moretime as promised. Great job!

store employee told me he couldn't leave the register to even attempt to help me due to washer I…read morespent $4.25 on just spinning, STUCK, said theres nothing he can do I'd have to wait till "Leonard" come tomorrow, an I asked, so I'm supposed to leave my clothes in there and stay here till tomorrow? he stated some have done so. These people take full advantage of hard earned money, and could care less about providing decent customer service. He stated if he left his register he'd lose money. Wow, what about what a customer is losing!

Ehhh, MeThinks not…read more Not much going for this place other than it's vicinity if you live in this area and need to wash your clothes. It's a few minutes from my office so I drove down 31st and found it tucked away behind the Valero Gas Station, it's not easy to find and you could easily miss it. Lots of Debbie Downers: - It was very dirty. Someone spilled bleach on the floor and no one cleaned it up. - There is no attendant available to help with anything - - questions, change, or keeping the place clean. They are working next door in the gas station. - Door connecting this place to the gas station is locked (WTF?) so you have to walk outside and around the building to the front entrance of the gas station to get anything - - bathroom, water, stuff. It's 98 degrees (outside, not the f*kin' boy band mind you) so that's a DDD (Double Debbie Downer) in my book. - There's no sink or running water here - - WTF? - Tables to fold clothes - - dusty and dirty. - Washing Machines are unclear and not as intuitive (digital readouts). Can't tell which machine is bigger (5 loads or more). You have to read the machine's instructions closely or compare model #'s to see which machine is bigger - - I shouldn't have to spend extra time having to figure it out when a sign stating "5 LOADS" and "3 LOADS" is good enough. - I (think) I used the 3 Load washer, and there's only 1 digital readout, and it only says the # of coins you need to add, and after you put in your $ it doesn't give you a countdown timer - - so you don't know how much time is left w/ your load. You have to guess - - yay! - Bathroom in the gas station was horrid - - it reeked of urine, I nearly fainted. Only bright side: - the dryers here seemed to be up to date and worked well, intuitive digital readout displays. Overall there seems to be a lack of care and cleanliness here. No TV, no wi-fi, and it's like a run down and dirty laundry mat with a bunch of hand written signs posted where the main themes are "DON'T DO THIS" or "DON'T DO THAT" - - like DON'T SMOKE and "NO PETS" and "CLEAN UP AFTER YOURSELF CUZ WE ARE WATCHING YOUR ASSES AND WE WILL PROSECUTE!!!" - -quite punitive in nature. So trust me - - only go here if you desperately need to do your laundry and it's the only place remotely available - - that's how I got here, but never again. I'll make sure to plan ahead next time.

Water and ice machines are constantly down and take your money, half the dryers don't work. Scam…read morebusiness

Clean facilities easy to operate machine with app so no coins needed would differently return againread more

The absolute worst service ever! brought in a Brooks Brothers sport coat for cleaning after a…read morewedding. came back with a huge stain. The store in Belton said they couldn't help me...took it to their main store. Maria, the manager, insisted she clean it again (3rd time) and would call me after the cleaning and talking with the owner. No phone call. went back again! Stain still there. Offered to split the replacement cost. I said ok. She said she needed to get owner approval but would definitely call me. Waited another week. No phone call. Long story short...they ruined the sport coat and I received no compensation. HORRIBLE!!!!!

A professional cleaners if there ever was one. Friendly, helpful staff, beautiful work. What would…read morewe do without you?

expensive and terrible. They charged me over 100 to just press my garments. I will not use again.read more

Dropped off a King size Comforter on a Monday, and got it back home on Thursday. Great job of dry…read morecleaning it and looks great. Service was wonderful, people were very friendly and helpful. Dropped off 3 dresses to be altered in Temple. The lady met me there at the store and took measurements on a Wednesday. They shipped my 3 dresses to the Belton store on the next Thursday and contacted me via text. I picked up the dressed, brought them home and they all fit. The lady did a fabulous job on the alterations. The store even said that if they did not fit, I could bring them in the next day--I did not have to do this. I really want to thank the store and the employees for doing a great job on all my items. I will definitely use you again. The prices were great to for all what was done. Thanks again so much.

I brought in a MATTRESS COVER that was BADLY STAINED with URINE and also had several BLOOD STAINS…read more... I was quoted $40, which I thought was too high, but I knew I couldn't do the job myself, so I let them do it ... When I picked up the mattress cover, it was COMPLETELY CLEAN -- NO STAINS -- COMPLETELY WHITE -- NO BLOOD STAINS, either! ... I COULDN'T BELIEVE IT !!! ... Definitely worth the $40 bucks! ... I give them 5 Stars! ... If I could give them 10 Stars, I would !!! ... This was a MONSTER JOB, and they completed it with EASE !!! ... Thank you, Johnnie's Cleaners! ~~

i went up to the front and the lady said she can alter my dress with some extra fabric. while we…read morewhere wrapping up our conversation a guy came and said he wasn't going to alter my dress. saying that it would "be to much work" for him. this is my birthday dress. i asked him what would be to much work and he just repeated that i he didn't want to " do that much work" 0/10

Cost is expensive for what is done. Service requested wasn't…read moredone, had to return and have it done. No attention to detail. Probably not going back here.

Muhammad Ali & Joe Frazier go to a Dry Cleaner…read more Owner says, "Can I help you?" They say, "How much to wash an old pair of boxers?" Some alterations done in a pinch and I called probably 25 different places throughout the Austin area and I decided to call around two places in Killeen since per capita there are probably more alteration shops due to the military base. No one wanted to help me out anywhere that I called until I called this place and they allowed me to bring my item in and did exceptional work. They didn't overcharge me for the work, and they were very fast with work. I then came back and brought more items to them to get work done and they worked very fast. I will continue to come back here because this is exactly what good customer service and an excellent alteration shop / dry cleaning shop is about.