I hired Zac last season (2018-2019) for mowing the lawn. As I was very happy with his service, I…read morehired him again for this season (2019-2020). So, after working with him for over a year, I think a review update is in order. Everything I said in my original review is still true. I am not going to repeat them here; please see the original review. What has become more and more clearly after interacting with him for over a year is that ZAC TAKES CARE OF MY YARD AS IF IT'S HIS OWN! He does a lot of extra things and he doesn't even charge me for them. Yesterday, I came home and found Zac on all fours on my front yard weeding! For one thing, it was a 80 degree day. Also, he is NOT even expected to put out the weeds. I learned that he had been doing that without telling me because my house is on a corner lot and is very visible to people who walk by. So, Zac is not only knowledge and good at what he does but also very passionate about what he does. I could not possibly ask for more from him. Highly highly recommended! ***************************** If you found something useful in my review, please hit "useful" so that I can improve my future reviews. If you love food and traveling, follow me, or better yet, let's become Yelp friends! Thank you and happy Yelping! If you think your friends will find my review useful, please share it with them!

We found Zalex here on Yelp, and we're grateful we did. Thorough communication, great workmanship…read moreand fair price.

Fantastic experience start to finish! The guys who showed up to remove the tree were fast, polite…read moreand cleaned up the area afterward. And the cost was very reasonable. One of Compete Tree Care's competitors quoted us 3x the amount to remove the tree and they were not willing to grind the roots afterward because the equipment was "too big to get through our fence's gate." William went the extra distance and got the root grinder into our yard despite the challenge and did exactly what we wanted. Thank you for the great job! We're very happy with the work, the service, and the cost.

William Sorgen is not an ISA Certified Arborist, despite what the Complete Tree Care website says…read more Complete Tree Care is owned and licensed by William Sorgen. His website includes the logo of the International Society of Arboriculture (ISA), making it appear that he is an ISA Certified Arborist. You can verify the ISA credential on their website. On the same site, you can find actual ISA Certified Arborists in Whatcom County. Obviously hiring someone with this certification is no guarantee that you will have a good experience. But if you're searching for someone to work with, finding someone that represents themselves honestly is probably a good place to start.

Christopher was a pleasure to work with. Very patient, great listener, took the time to make notes…read moreabout the work I needed as well as explained their process and offered recommendations. Accommodated my crazy schedule, and when I had questions about the work his team performed (which was great -- I just had some questions as a first time homeowner), he took the time to come out, listen, and answer thoroughly. Would absolutely use them again and recommend without hesitation!

I hired Earthwork Tree Services because I was afraid of a large, rotten maple near my home. I have…read moreleft home when high winds threatened, and I wanted my family to be able to sleep in their own beds without that fear. My card has now been charged $2,275, and the maple is still standing. I want to be clear: I am not blaming the hardworking crew who showed up. They were skilled tradesmen, treated me well, and repeatedly confirmed that getting this dangerous maple down was the right call. I trusted them and would work with them again. My concern is with management's responsibility to make clear commitments, organize the work, and resolve an unfinished job. The maple was the reason I called. The company recommended removing two additional trees they considered questionable. I trusted their professional judgment and understood from our conversation that their bid for a day's work would cover what we discussed. They removed those additional trees and cut some branches off the maple, but never finished taking it down. Had the maple been removed first and the additional trees left for another day, I would not have this complaint. Instead, the suggested additions were completed while my original safety concern remained. It's like hiring someone to fix a leaking roof, accepting their recommendation for new gutters, and being left with new gutters while the roof still leaks. The workers may have done good work, but the company still hasn't resolved the problem you hired it to fix. They had my credit card on file and processed the $2,275 payment while the maple remained unfinished. I called to discuss it, but that concern was not resolved before the charge went through. I was then told it would cost another $2,275 to return and finish--a total of $4,550. When I questioned that cost, I was given another company's phone number. I couldn't comfortably afford the first payment outright. I relied on credit because addressing this danger mattered to my family. Now I'm paying that charge off, still facing hotel stays when high winds threaten, and being asked to find another full day's payment. I acknowledge the work that was completed. I'm asking management to acknowledge what wasn't: the original reason I hired them. Running a trustworthy company means taking responsibility when a customer's main concern is left unresolved. The crew cannot settle this billing dispute or decide whether the company returns without another charge. That needs to come from the owner. Please contact me and arrange a date to finish removing the maple without an additional charge. I would welcome the chance to update this review and say management listened and made things right. I trusted your company to help protect my home and family. I'm asking you to follow through.

We have been using Lost Arrow for over 5 years now and just used his service yesterday. Like many…read morehome owners we have trees that span into our neighbor's yard. John is always extra careful when pruning as to make sure there is no damage to the property and that the tree looks great for us and our neighbor. John was initially hired to save our very old cherry tree, which he did, and has helped it thrive over the years. He also trims our maples and birch trees and answers many questions about the health of our plants.

John does a superb job with our Maple tree in Bellingham, and our Black Walnuts in Seattle. We've…read moreused him three times thus far and plan to continue with him into the future. We've used other arborists with mixed results, but John is very thorough and pays attention to detail. Excellent work ethic and knows trees! I highly recommend him.

We've live in Bellingham for almost 30 years and had MANY different companies take care of the…read moretrees on our 5-acre property...a mix of cedar, spruce, hemlock, large and small leaf maple and alder. Tangled Roots is the best group we've ever had out...reasonable quote, on time, organized, top-notch equipment, efficient...and they cleaned everything up so our property looked amazing when they left. As they cut, trimmed, chipped and secured a large number of trees on our property, Melvin and his crew worked very well together...and they all seemed to be enjoying their work as well. We have found our tree company, for all of our future arborist needs. OUTSTANDING!!

Amazing job with my parents' property in Bellingham. From the bid to the actual job, I was…read moreimpressed with how professional and personable Mel was. He and another in his crew showed up on time and it was fun to watch as he climbed up and used pulleys on the branches, while his teammate "cleaned" as branches dropped straight down. They also removed a smaller tree. The price was great for 2 trees, the work was done quickly and I truly appreciated the clean-up.

This company stands by the quality of their work. Initially, there was a problem with part of the…read morework performed on our property (a small retaining wall) by an employee who is no longer with the company. The owner came out to assess the situation and had the problematic part of the work redone. The work is beautiful now--exactly what I was hoping for.

Jesse listened very carefully to create exactly what we wanted: a natural looking, park-like front…read moreyard with winding, hand cut hardscape paths, and placements of beautiful large stones that you can sit on or admire. You would never believe how they transformed the heavy ivy and dying shrubs on a hill - now it features a retaining wall that blends with the natural environment that faces the park and flowers all around. We are very happy with him and his polite team who worked very hard, even in the pouring rain! West Coast prices are very fair too.

Had a tree that was threatening to fall on our house. Ben and his crew were completely slammed…read moresince we just had one of the worst wind storms I have ever seen. Even sobhe still made it out that day to have a look and gave me his bid. The price was more than fair. The next day him and his team came in like a well oiled machine. They made very quick work of the job and did an excellent job.

Came out in the afternoon to work on two trees for $800. They were obviously tired. One gentleman…read moregot out of the truck and laid flat out on my neighbor's lawn. Would have been fine, though, had they done a good job. Both trees still have dead limbs. Really disappointing.

Our arborist found we needed a great deal of work done on a property that had been sadly neglected…read morefor years. We needed dead trees removed, live trees removed (two intertwined with a valuable cedar and one extremely close to the house!) some dead trees snagged, and some very tall trees pruned. Ken's Tree Service was recommended by everyone we asked and we soon saw why. Theirs was the lowest bid with the highest quality of work. Ken, the owner, personally supervises every job and his decades of experience really showed. The crew was highly professional, very safe, and they all knew exactly what they were doing. They showed up on time, worked together like a well-oiled machine, and didn't waste a minute. They were very careful, didn't cause any damage to other plants or buildings, and their cleanup was great, even blowing sawdust off our roof. They do NOT use spikes to climb trees--important during this drought when trees are already so stressed. We could not have been more impressed with the caliber of this company.

I WILL have these guys back! No questions asked. They were on time, professional and well equipped…read morefor the job. I tried to stay out of their way and watch. Ken has a great crew. I told Ken it was like watching synchronized swimming! It was impressive! They are a well oiled machine. Seriously impressed. Thank you to the whole crew!!!