I had my sump pump fail. Called Dhamer plumbing and they sent to very nice gentlemen out the same…read moreday I called. They were professional, and very respectful of the property. I highly recommend Dhamer! This is the second time I have used them and I will continue to do so in the future.

I just read the negative reviews in astonishment. I have been using Dhamer as my plumbers since I…read morebought my house in Lisle in 2008. Every time, I have had excellent customer service from the office, the guys are professional and knowledgeable, and also friendly, which is important to me. It is usually one of the guys in the family, and I like supporting my local family businesses. They will let you know if they see something that is wrong, not up to code, etc. They will let you know what is needed/recommend fixing it, but they are not pushy if you can't do it at that time. Highly recommended by me.

We had an emergency plumbing issue on a Saturday. Marty, All Suburban Plumbing, came out when…read moreother companies would not. He was here quickly and made expert repairs in a very timely manner at a reasonable cost. Thank you SO much!

My family and I have used All Suburban for many, many years. They are reliable, reasonable and…read moreresponsive and always take great care of us. This time was no different! They came out and checked out my sump pump and backup battery. I highly recommend them!

We needed an emergency visit yesterday as water was leaking through our kitchen ceiling. Not a…read moregreat way to start your day! Chris showed up within 2 hours of my phone call. We feared our ceiling being cut open and a big bill. Chris asked many questions and after examining both upstairs bathrooms, turned out we only needed the tub spout replaced. We appreciated his conservative suggestions as step one in finding the leak. So far it's working! Chris was very professional, respected our home and cleaned up after he completed the repair. He is an asset to your company.

I called to ask about a toilet install and they could not provide a price over the phone. They…read morewanted me to book a service call so the technician can tell me how much it would cost. I already have the new toilet so there is no ambiguity in cost for the unit. I asked what if the install price was not in my budget and they told me that I would have to pay for the service call. What kind of company can't tell me how much it would be to replace a toilet?

Hi, I requested Bates come out to replace a diverter valve in my shower. I was able to schedule it…read moreon Yelp. They replaced the valve, it took a bit under and hour and they charged $475. Which while not cheap is less than the last plumber I used who charged more than $600 for less than an hour of labor.

They were great showed up when expected, did a great quick job for a reasonable priceread more

I've called aspect a few times and they have been prompt, plumber was thorough in explanation and…read morealso had an overall kind demeanor which is so refreshing these days. My water heater pilot wouldn't light and I thought it was a thermopile but he diagnosed it as the gas valve. He had the part in his truck and water heater is back to operational. Thank you!

I called for some rather minor repairs and from the quick response through prompt work was…read moreimpressed. I had a toilet stopper replaced and the water pressure for a second floor shower head improved and the quality of work and price were solid. I would call them again for sure if in need of service or repairs.

I've used this company several times over the years, and they've always been fantastic to work…read morewith. They're quick to respond, efficient, and always professional. I called them this morning around 7 AM, and by 10 AM they already had my hot water heater replaced and the sewer line cleared. You really can't beat that kind of service. What makes it even better is that they're a veteran-owned local business. As a veteran myself, I truly value supporting companies that share those same values of integrity, reliability, and commitment. They've earned my trust time and time again. I highly recommend them.

I had a window well backing up. It was a pretty easy fix he told me to try before he came out. It…read moreseems to have worked. That's great service!!

Very pleased with work and it was a pleasure dealing with the staff. Highly recommendread more

very unreliable. switching to ABC Tried making an…read moreappointment for just service can't do to July Not right way to treat regular customers

They responded to my yelp message within 30 minutes on a weekend and I had a window the next day…read morefor them to come and replace my water heater. They arrived early (texted ahead of time) and within 2 hours on a Saturday, my house was back up and running with hot water! I appreciate their quick response and availability!

The plumber arrived late for appointment. He did not seem very knowledgeable. He kept muttering to…read morehimself and also kept repeating everything he said to me. I had a leaky shower faucet. He looked at the leak and went to Association office of my condo building to request a water shut off to change a cartridge. He was told the shut off would have to be scheduled. He came back to remove cover to see if I had a shut off by the cartridge. I did not. Even though I did not have a shut off he decided to remove the cartridge anyway, but was unable to turn it. Then he said if he was able to remove the cartridge everything would get quite wet because the water wasn't able to be shut off. Then he said he didn't want to get wet and would not try to remove the cartridge. He told me that he would have to return in 3-5 days when the water shut off to my tier could be scheduled. Since he could not remove the cartridge he decided that it was on too tight. He told me I would have to soak rags in vinegar and wrap them around the cartridge and keep rags wet until he returned. He told me if I didn't do this that he might have to go into the wall in the hallway to get to the cartridge. I told them that he would have to get permission from the Association to do something so drastic. The Association told him no. Then before he left he told me to keep the bathroom door closed and leave the ceiling fan on until he returned in 3-5 days. He closed the door. I told him that I had the fan on but wasn't sure it was even working. He did not check the fan and closed the door. When he left, he left muddy boot prints from my bathroom all the way to my front door. When I responded to the ad on Yelp the price to come out was quoted as $69.99 to come out. When he replied to my email he changed the price and said it would be $39.99, but before he left he changed the price again to $69.99. I am a disabled senior citizen dealing with a stranger in my unit and was afraid to question him. I notified his company about the mess he made and they said they had no one to clean it up except him. I told them I did not want him coming back at all because I didn't trust him. I also talked to Association office and we decided he was not competent and that he should not return. I hired a different plumber to come and look at the faucet. They came and found the bathroom door closed and asked me why it was closed. I told them that Preferred Plumbing closed the door. When the door was opened my entire bathroom was dripping water - from the ceiling, down the walls, dripping from the light fixtures and my medicine cabinet. All of the knobs on both my medicine cabinet and my vanity were corroded from the dripping water. The paint was pealing off some of the walls and bubbling up on others. The stain on my medicine cabinet was also peeling off. The floor was so wet I had to put towels down so this plumber could have access to the leaky faucet. Even though I had told Grant that I didn't believe the fan was working, he never checked it before he closed the door. The light fixture was blinking off and on. The new plumber told me that the water probably got into the walls and may have shorted out the wires. Even the floor tiles were coming up. The bathroom door was so distorted from the excessive water it had absorbed it had to be forced to open it all the way. I have been back and forth with Preferred Plumbing explaining the discrepancy in the pricing and the amount of damages Grant caused by closing the door, but they decided that Grant was not at fault. They also refused to adjust the pricing even though I sent them a copy of the email that Grant sent to me quoting the price as $39.99. When the new plumber came he had no problems removing the cartridge even though I had been unable to apply the vinegar soaked rags that Grant insisted were necessary. I would not recomend Grant or Preferred Plumbing to anyone. They changed the pricing and caused a lot of damage to my bathroom. They accepted no responsibility for the price changes Grant made and refused to take responsibility for any of the damages that Grant caused by closing the bathroom door without checking to see if the fan was working even though I told Grant that I did not believe it was working.