Jim was extremely responsive and easy to work with. He was able to fit me in for a few hours after I called him. I'm impressed with his customer service approach and the work he did on my door lock. I highly recommend him. Thanks a bunch, Jim. read more

J & M Came out super quick and got us home late on a holiday- great service thank you!!

Needed a desk lock fixed and Jim came out same day and got it done. The desk is custom built so he helped us understand how to find a replacement lock. Thanks, Jim! read more

Had my old front door hardware replace with new and I didn't want to do it myself. Called J & M. Jim was on time. No none sense. He was done in 20 min. Very efficient. Friendly. Knows what he is doing. The cost was very reasonable for the service provided. Happy. Would and will use them again. Recommend. Oh, he replaced door handle, deadbolt, and rekeyed new lock so existing house keys would work with new lock. read more

Locked myself out of the house and Jim had me back inside in less than an hour from when I called him. Using photos that my out of town wife sent me of the house key, he was able to duplicate the key after a couple tries (didn't even know that was possible). Couldn't have asked for anything better and super reasonable price, especially considering how fast he showed up and got it done. Thanks Jim. read more

Had them come out and change the parcel lock box key . The lock they put in doesn't work JM said he would come back out and fix it. That was four months ago. I do not recommend these people. Call someone else read more

Yes, it's true -- all these 5-star reviews for J&M Locksmith are right on target. I needed a locksmith to drill a larger hole in my door to install the new Baldwin touchpad lock I bought online, then put everything together to make sure it worked smoothly. Checked Yelp and found J&M -- consistently 5-star reviews. Called earlier this afternoon and they happened to be on the way back from a job in Rancho Santa Fe. I texted a few photos of the old and new locks and my door and they instantly quoted me a (very reasonable) price. I said yes, and Jim and his wife/assistant Margie arrived at my home within 15 minutes. Within another 20 minutes or so, the job was done -- to perfection. I could go on and on, but long story short, as long as J&M is in business, THEY will be my locksmith. J&M should be yours too. read more

J & M Locksmith - Keys & Locksmiths Near Me - San Diego, California

After 20 years, our door entry set gave out so I called J & M Locksmith. Jim was very helpful in telling me the type of lock that I had and who to call to order a similar model. He also offered other good info and it showed that he knows his stuff. I would have had Jim install the door lock except my handyman was already doing work for me and was able to install it. However, in the future, if I need a locksmith, I will call Jim! read more

Highly recommend! Jim came out to a rental property, the previous tenants had rekeyed the garage door without notifying us. Jim took care of everything, replaced the door knob and keyed it to the existing lock. Appreciate all of your help!! read more

I got locked out of my garage and Jim came right away and fixed everything. He even showed me how to reset the door as it was no longer on the track. I couldn't have asked for a better experience! Would be happy to use again (although I hope I never do!). read more

I tried for 2 hours to unlock my bathroom door. Jim showed up 15 min after I called with his wife and unlocked it in less than a minute. He's fantastic. I highly recommend. read more

Great service!! Had an older door lock on our house jammed. Could not fix it myself. Jim came and sawed through the stuck latch and had it fixed in maybe 5 minutes max after he arrived. He just replaced one part from the new doorknob set. Absolutely awesome service at a very reasonable price. Highly Recommended!!! read more

We wanted to replace our old front door lock and deadbolt. Jim scheduled us right away. He quickly and efficiently replaced the hardware. He saved us money by recommending that we not replace the newer security screen locks and by keying everything to our existing house key. I would definitely use J & M again and will recommend them to family and friends. read more

We have an HOA with a pool area in Bay Park. Our security system was an old key lock that was inefficient and needed to be replaced. I put out bids to 6 locksmith companies in San Diego. All but one recommended the Trilogy code system. Bids ranged from $1150 - $3450. Even though JM was not the lowest or the highest, they did have the most 5 star reviews on Google and because their bid was detailed. I felt they could be trusted to not add more to the bid. They were also the best follow up communication and enthusiasm to do our project I had was from J&M. Thanks Jim and Margie for a job well done and great service. read more

J & M Locksmith - Keys & Locksmiths Near Me - San Diego, California

Guess who locked herself out of the house today cause she was in a rush to pick up her kiddo from school!? This girl! J&M was AMAZING - they came to my house within 30mins and got me back in my house in time for my 1230 meeting! Highly recommend them in the unfortunate event of being locked out of ones house, haha . read more

He came quickly and was able to help unlock my door for 145 using a credit card which is decent. He was nice and friendly and very efficient! read more

I would highly recommended J & M. Jim answered right away, through text and pictures he told me what needed to be done. Jim and Margie met me within the hour. They changed 6 new locks and drilled and installed a dead bolt. Thank you for your kind quick service and cleaning up. read more

I had 5 locks re keyed in my house. The staff(owners?) were very friendly. Service was quick and reasonably priced. Would use their services again if needed. read more

Short and sweet review- Bf locked his keys in his trunk. He wasn't panicking as much as I expected him to, but I knew he was stressed out about it, lol. It wasn't long until I went into Yelp and looked up, "locksmith near me." J&M came up in the top of my searches. After perusing their reviews, I called them and Margie (the 'M' in 'J & M'), picked up. I asked for their quotes after providing them with my bf's car make and model- $85 with card or $75 with cash She instructed me to text the number I called with the address, my name, and number. I proceeded to do just this and also included a photo of the destination and a short video clip showing how to find the building. Between me calling Margie and her and Jim (you guessed it- he is the 'J' in the 'J & M'!), arrived within 15 minutes. Lightning fast! I waited for them in the corner and waived them towards the building. Jim was such a pleasure and a character! He's like... the cool and funny uncle you wish you had! He joked with my bf and I while he did his magic to my bf's car. The whole process took not even 5 minutes and they were on their way to their next call as soon as I knew it. Though the price was steep ("steep" since I don't know what other locksmiths charge), I didn't mind the price for the quality service I received, along with J&M's quirkiness. I hope this situation doesn't happen again anytime soon but I saved their number in case I need a locksmith again because you bet I'll be calling J & M to save me. Thank you again, Jim and Margie! read more

J & M Locksmith - Keys & Locksmiths Near Me - San Diego, California

Contacted J & M as I was having an issue with an electric lock safe. Put me in touch with his safe guy John who walked me through several things but the issue persisted. He showed up that day and quickly diagnosed the issue solving my problem (the issue was me). It was such a simple fix but I still expected to be charged (it's happened several times prior dealing with other industries in and out of CA). John was kind and did not charge me for a thing. I know for a fact that the next time I need a locksmith I am calling J&M only! read more

Very quick and kind service. I accidentally locked myself out and Jim was such a big help.

I called at 10:00am and since they were already in the area, they were at my door in 10 minutes! 10/10 would recommend.

On a recent Friday we locked ourselves out of the house. The sun was going down and it was getting cold. Luckily I had my phone with me, and we eventually got ahold of Jim at J&M. He came out right away and got us back inside pretty quickly. The price was reasonable (we didn't need new keys made) and he also gave us some advice on hardware and security, along with a few stories. Definitely an old-school type of guy. We enjoyed the interaction and will definitely call J&M again if needed. read more

Jim did an amazing job! He provided great service. I highly recommend J & M Locksmith. read more

Jim came out and fixed my broken door handle after I made the bad decision to hire a different locksmith who refused to come back out and fix his mistake. I will only use J&M from now I. Jim is the best!!! read more

I called J & M Locksmith because I was having difficulty inserting the key in my front door deadbolt. I spoke to Jim and he said it could cost as much as $90 for him to come over and repair. However, before he did that, he suggested I spray some WD40 into the keyhole to see if it fixes the problem. Lo and behold! It did (Yeah, I'm "handyman" challenged!). Anyway, I'm impressed Jim would offer free advice and lose an opportunity to make some money (I would not have known any better). It does speak to this man's INTEGRITY! I may not have used Jim this time but I now know who to call for locksmith services. His info is in my cell phone contact list! read more

J & M was very accommodating by setting up an advance appointment to change out 4 locks. Jim arrived, did an excellent job, and the price was reasonable. Would highly recommend. read more

Jim came out within 30 minutes and fixed my lock that the key broke off into. Very social guy, explained and showed me why this happened. He's our go to guy in the future for a Locksmith read more

These guys are professional. Husband and wife duo. Margie took my call and had a very calm demeanor. They gave me the price upfront without me even asking. They pulled up 5 minutes ahead of the ETA, buzz-sawed my club off in 30 seconds, and even vacuumed the scraps from the previous locksmith who wasn't able to drill off the club and left pieces of metal on my seat. J&M were half the price of the other locksmith business and got the job done in a fraction of the time. No funny business. I'd use them again in a heartbeat and so should you! read more

They are very responsive , reliable and on time. Thank you so much J & M! Would recommend! read more

I highly recommend this business husband and wife duo very friendly and kind they came in 15minutes and unlocked the door in no time but to top it off they were incredibly nice and that went such a long way for me. They truly deserve and are worth their 5 star rating. Great people great business! read more

I locked myself out of my condo last week at night around 7:00 PM. J&M Locksmith was one of a few local locksmith companies available 24/7. I called and they picked up right away. Jim and his wife were very helpful & informative, and gave me suggestions about different types of locks (I had a lot of questions and they were patient with me over the phone). Impressively, they arrived within less than an hour from the time of my initial call, and was able to get me back inside my home! Jim came back a few days later to install an electronic Wifi lock (and was patient with me when I had to drive to Home Depot at the last minute to get a replacement lock). Will definitely use him again (if I have to, but hopefully I won't have to). Bonus: Jim has a good sense of humor to quell a stressful situation. read more

J&M Locksmith to the rescue at 1:00am saturday morning. We got locked outside of our home as the electronic lock suddenly stopped working. It was cold and freezing so sleeping in the car was not a good option. Only a handful of locksmiths offered 24/7 service on yelp and J&M was the most highly rated one so I gave them a call and a text. Amazingly I got a quick text and call back within 10 minutes. That is some excellent timely response at this time of the night. I texted pictures of my lock to the locksmith and he gave a price and came by within 30 minutes. He was able to open my standard backdoor deadbolt and got me access to my warm home. He went above and beyond to bore out the deadbolt strike hole so the deadbolt can operate smoother. Then he gave a small discount as well which eased the pain especially in these tough times. read more

I called because I was having an issue with a new door that was installed, and even though they didn't install it he spent time on the phone with me helping me work through what the issues were, that is amazing in today's world really appreciate it. Thank you! read more

Incredible attention to detail in swapping out an old front doorknob and lock for a new one. Great communication from setting the appointment to clean up afterwards. Easy recommendation for a duo who truly honor the craft. read more

Jim answered my call Immediately, and even on a Saturday! Moreover, he was able to come out that same day... On a Saturday!!! So awesome!! This is almost always unheard of, that a reputable busy biz could make it to you same day!...so I was immediately very appreciative, super impressed and extremely grateful! It is J&M from here on out for all my locksmith needs! He's So quick and efficient and I'm just like WOW!; I wish all services that humans need aid with could go down like this!!!!! read more

J&M Locksmith is phenomenal! Jim was very responsive, professional, and a master in his craft!! I was locked out and had to get a new replacement key quick. Jim responded within minutes and arrived on-site within the hour! I highly recommend J & M Locksmith to anyone who needs a skilled master! Thank you, Jim! read more

Lost my keys and needed to get into my apartment after 10pm. They were recommended by another locksmith because they were supposedly 24hr. After they didn't answer my call, I texted (per their voicemail). After over 2hrs, still no reply. Not sure where all these positive reviews came from. Thanks read more

J & M Locksmith - Screenshot of text messages - Keys & Locksmiths Near Me - San Diego, California

We had an emergency - we had disassembled the mortise lock to oil & re-key it, but the dang thing wouldn't go back together. We called Jim and he came right away, in less time than he thought. He had given a ballpark estimate over the phone, and he stuck to it. He has been doing this for decades, and he's honest and friendly. No question, we will definitely call him again for any lock issues. read more

I asked for an estimate to key match four new doors. They sent the estimate same day. Jim and Margie arrived on time. They are professional and the work was done swiftly The cost was slightly higher because of the type of doors but overall cost was still reasonable. Highly recommend. read more