1. J&M Handyman Services

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J&M Handyman Services

5.0 (1 review)
Open • Open 24 hours

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2 years ago

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Lugo's Handyman Services - Crappy work-couldn't even use matching bolts!

Lugo's Handyman Services

(12 reviews)

We originally hired this handyman to mount our 100-inch TV, and they did a great job, so we hired…read morethem again to install floating shelves and a farmhouse barn door in our pantry. During the project, we all agreed that only five long shelves would fit in the pantry, and the sixth shelf would go in the laundry room. We also agreed not to install the smaller shelves because there wasn't enough space. They offered a $35 discount for that change. My biggest disappointment was the barn door. It was brand new in the box, but they said it was damaged and still installed it without discussing it with us first. We were also charged the full installation price. I believe better communication and honesty would have made this a much better experience. I feel they didn't want to let us know about the damage on the door beforehand bc of job scope changed. Definitely feels like we got scammed for 6 floating shelves and holes in our walls. The work itself was good, but the lack of transparency left us with mixed feelings.

I hired Matt to install some recess lighting in my kitchen. He assured me that he could complete…read morethe lighting as Electrical was his specialty. He also assured me he could also complete the finish work. He said the job would take two days, two days turned into three weeks and he never completed the job. I was unsatisfied with the mud work. I told him to send me a qualified mudder. Instead, he sent a friend who had worked as a locksmith. I called Matt to discuss a resolution. He started to avoid my calls and messages. He would come up with excuses, he said his guys were learning which he never disclosed to me, He said he had bad service, he said he would call me later, he said he had an appointment, he said he was sick. He never came out to see the final work, although I had left messages for him and told him I was concerned and unsatisfied with the work. I asked for a refund. He no longer accepted my calls or responded to me. Beware of Lugo's handyman services. Incapable and dishonest. He will take your money but not complete the job.

J&M Handyman Services - plumbing - Updated October 2026

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