I cannot say enough good things about Emmanuel! From the start, he was incredibly schedule…read moreflexible, working around my busy life to find a time that suited me perfectly. He was absolutely professional, friendly, and courteous, always taking the time to explain the process and answer my many questions with patience. His transparency and honesty about the scope of the work and costs gave me complete peace of mind. He tackled the mold issue efficiently, leaving my home spotless and safe. If you need reliable, high-quality mold remediation, look no further, as Emmanuel is the best!

We called Emmanuel, the owner of Alpha Water and Mold, for a water damage due to a kitchen sink…read moreleaking. He came on the same day, and gave a very reasonable pricing quote. He explained everything in detail patiently before he started the job. He kept us informed and sent photos for every process. He honored his original estimate even after he found out there was more damage. He is very knowledgeable and professional! Great experience working with Emmanuel. Highly recommended!

Central Valley Water Restoration SAVED MY HOME. I genuinely have no words for how grateful I am…read more Tico and his team are incredibly special human beings, and I will forever be grateful. On Tuesday night at 10 PM I walked into my father's home after 1.5 weeks of being away and my dad away on Hospice dying to a massive flood caused by the refrigerator. I panicked and ran toward the refrigerator and fell so hard... I didn't know what to do so I took a photo of the leak and I input it on ChatGPT and CVWR was the first company it recommended. I called it and Tico picked up. He could hear the distress in my voice and in 30 minutes he and his entire team were at my home saving it. They cleared out all the water and the entire downstairs. This job was not an ordinary job, even though leaks are not ordinary... but there's a hoarding situation going on and my dad's home and they had to move so much out. They worked till very late and were beyond professional and empathetic toward my situation. They then left multiple dehumidifiers and air scrubbers for days to help stop the mold growth and dry out my house. Their team does everything from mitigation to reconstruction. Every question I asked, Tico answered in detail and I completely trusted him. He was incredibly knowledgeable about insurance and has a good working relationship with my insurance adjuster. There really are no words for how incredible this team is, and I would recommend them till the day I die. I've been having an extremely hard time in life so being treated with empathy and kindness during this time has is just above and beyond. If you guys read this, God bless you all, God bless your families, and thank you. Thank you really isn't enough.

Dealing with water damage is incredibly stressful, but the team at Central Valley Water Restoration…read moremade the restoration process as smooth as possible! Their technician was on time, respectful, explained what equipment he was setting up, and kept us updated throughout the process. Top-notch work from start to finish. Highly recommend!

They are currently fixing the water damage in my kitchen. The guys didn't move my stove and…read morerefrigerator out. My son is going to take them out. When they took the cabinets out they were told that I was going to keep them. My son is a cabinet maker and was going to check them out to put lthen back. There are gouges in them. My son will have to make new doors. Everything is dirty. My kitchen & living room are both dirty. I thought they would put up plastic to block the kitchen off. Nope. So far I'm disappointed.

Richard is very professional, explains everything in detail my bathroom is a work in progress but I…read morefeel he is honest and cares about helping get the job done in a timely manner which is hard to find people like him. I would highly recommend this company and Richard.

WARNING: DO NOT TRUST 911 RESTORATION OF BAKERSFIELD…read more Read this before hiring them. I am writing this review to warn others about my extremely troubling experience with 911 Restoration of Bakersfield. If you're considering using them--especially through your insurance--please think twice. I hired them (through a referral from Farmers Insurance) after a water-related incident at my home in December 2024. What followed was a complete nightmare of negligence, poor communication, property damage, and what I believe to be highly unethical behavior. Negligent Work Caused More Damage: Their team failed to properly cap a hot water line under my dishwasher during remediation, which led to additional, serious water damage throughout my kitchen. Rather than own up to their mistake, the company--through a rep named Denia--denied responsibility and tried to shift blame to another contractor. Encouraged Me to Mislead My Insurance Company: Denia directly instructed me to have a plumber falsify a service date and label the work as "leak detection" so I could open a second insurance claim. She also claimed to have spoken with Farmers Insurance and said the second claim would be approved. I refused to follow through with this dishonest plan, but I did file the second claim based on her suggestion--which caused even more confusion and stress. Mishandled My Property: They damaged a $400 baby stroller during storage and failed to return a small but valuable cabinet item ($50). Denia never gave me a full inventory of my packed belongings and avoided accountability for the missing and damaged items. No Accountability, No Resolution: To this day, they have not taken any steps to fix the damage they caused, reimburse the lost or broken items, or even provide an honest explanation. Their rep continually dodged responsibility and refused to communicate transparently. My Advice: RUN. Between their shoddy work, misleading guidance, and unprofessional behavior, this company has caused me more stress and financial loss than the original water leak ever did. Save yourself the time, money, and heartbreak. Avoid 911 Restoration of Bakersfield at all costs.

If you're searching for a company that's the perfect blend of unprofessional, disorganized, and…read moreflat-out rude--complete with an owner who told me he wouldn't work with me simply because I'm a woman--then congratulations, you've found it. Our project was delayed more times than I can count, their pricing is wildly inconsistent with the area, their approach is manipulative, and the number of mistakes they made would almost be impressive if it wasn't so frustrating. If you're a fan of inflated costs, constant blame-shifting, and a team that treats customer service as optional, this is the company for you. Otherwise, save yourself the stress and steer clear.

One star because I can't leave less than that. I would never contract this company for any…read moreservices. They disturbed asbestos without proper abatement. Employees were told not to disclose there was asbestos and lead. We ended up having to contract another company after obtaining report from insurance. They tripped the electrical to nearly the entire home. Did not repair it and did not notify us. We only found out when we went to the property. Food spoiled in the fridge, we were not compensated. They threw out stainless steel containers, glass containers and pieces to our ice cream machine , again not compensated. Removed the sensor and handles to the fridge, not reattached. The owner tried gas lighting me stating evaluation of damage was not complete after they had submitted all damages to the insurance. He stated they don't waste payroll on that stuff until they are doing the work. Tried salvaging cabinets that were clearly not salvageable. Tried saving cabinets with water damage. Damage a piece of furniture they moved without emptying it. So much to list. Just do not contract this company.

called saturday. girl nice. says called chris. well chris "the contractor" calls…read morethree days later. saying he called and no answer. to a law office number??? nice try on the lie. stay away from "CHRIS THE CONTRACTOR"....

Holy cow, lets just start with their customer service, it's top notch! 10/10. I am truly impressed…read morewith the care Jonathan showed me when I called needing some service done. I always research many companies before settling but JW Home Care's reviews speak for themselves so I knew I would be in good hands! Making my appointment was extremely easy and they definitely work with whats best for the client. With all the rain that has been going on, I started noticing some leaks near my attic which happens to be in my bedrooms closet! I started to notice that my carpet was getting more damp, and with the fear of molding I gave them a call. Jonathan carefully inspected the situation. He completely dried out my whole closet, and luckily we caught it before mold but he did explain that they would cut it out and they would use a anti mold spray that protects my home up to 6 months, and have hepa filters to filter the air for mold particles. (I definitely learned a few things) Which was very important for me because my main concern were my animals. I didn't feel the need to go through my insurance so Jonathan let me pay out of pocket. Hassle free. I cannot recommend this company more! Not only was the issue fixed, my wallet was happy as well! Will definitely use again if I ever have water damage, mold, or smoke damage. They literally do it all.

MarcAnthony really did an amazing job cleaning our carpets! He was very kind and respectful. We…read morebooked last minute and he arrived within 20 mins of booking, which was amazing. Definitely recommend this company if you need quality carpet cleaning. I've attached a before photo and two after photos.

We had a supply line rupture from the toilet which caused water damage throughout most of my home…read moreleaving all my contents wet, flooring, carpet etc. Thanks to Specialized Cleaning Technologies they took very good care of us with very professional quality! They stored our contents since we had our furniture moved to their warehouse for floor and carpet replacement in which they brought it back in perfect condition! Thanks to them our cabinets were safe and dried out as well as our walls with their professional help! I recommend this company based off their professionalism, strong commitment to keep their quality of service to the highest standards, and how amazing they did of a job for my home and family.

My grandparents house flooded and the insurance company sent specialized cleaning out to clean the…read morewater damage. Thomas was extremely friendly, professional and understanding. They went above and beyond in a timely manner!

This is the worst service I ever got , got this guys to come and check Pura water damage in my…read morehouse they came fast but till this day I'm still waiting on them to give me an estimate the cut a hole on the wall like 3' by 1' and just leave the big hole in the wall is been a month and a half and they have even have call me or anything be careful with this RM&T company service Sucks

We had an unfortunate issue where our toilet overflowed -thus water damage into the bathroom,…read moremaster bedroom, and closet. I called RM& T Restoration, they were at my house within an hour ! They cleaned up the remaining water, tested our walls, and set up fans to dry the walls & carpet. They then followed up by coming out to the house each day to test the moisture readings in the wall. They were efficient, personable, and worked well with my Insurance Company. Would highly recommend them!

We needed black mold removed from inside our kitchen cabinets and the floorboard in our bathroom…read more In my opinion Jaime and Leah are the best! When Jaime left, the new kitchen doors and drawers looked better than the old ones. He's a perfectionist. The work was superb......in fact we just called them to do another job. *****

I needed a mold inspection done on a property that was called by an appraiser. The inspection…read morerequired a certified mold inspector to inspect a dark stain. I called this mold company for service and explained the concerned. They came out to do the inspection, gave me the report and I submit it to the lender. Well, the lender rejected the report because the inspector himself and the business could not be verified. The inspector was not certified to conduct a mold inspection and Leah failed to mentioned that the inspector's IICRC cert were expired before providing services. Yes, I still paid, but its a loss for us, next time I know to ask every business for a license/cert that they are providing.

I had a great experience with this company from start to finish. They're very professional,…read morefriendly, and provided excellent customer service . Martin went above and beyond , highly recommend this company.

I had a leak in my bathroom. After filing a claim with my insurance for the water damage, my…read moreinsurance contacted Alert. One of their employees came and did an assessment. He was there for about 10 minutes and then left. Barely said a word. It took a while to get the estimate. Once my insurance received it, it was approved. After the approval, Alert came back and said the damage was more than what they first thought and so they needed to do another estimate. They never came to my house again. It took over 2 weeks to get any response. After that, they told my adjuster they were not "willing to do the work." My family has been displaced because of the damage to our bathroom. To me, it's very unprofessional to not contact anyone for weeks and then say they are not willing to do the repairs.