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    J & M Electronics

    5.0 (1 review)

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    9 years ago

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    Value Electronics

    Value Electronics

    (33 reviews)

    $$

    Amazing service and expert advice! Robert was incredibly knowledgeable and helpful. He guided me…read morethrough all my options, gave me excellent advice, and helped me confidently decide on a 100" panel. I couldn't be happier with the experience. Highly recommend this place for anyone looking for expert assistance. Shipping across the country was not a problem as I'm on the other coast and they provided me with detailed tracking information and used a great carrier. I'll be calling Value Electronics for all my future AV purchases and already recommended them to a good client of mine who is looking to build a theater room in his new home.

    TOTALLY IGNORED! I spoke to Robert the owner on the phone, he is really nice and friendly. He said…read morehe would be there later that afternoon but wasn't when my wife & I went over. His wife Wendy brought us across the street to see an LG projector and screen. She seemed a bit reluctant to take us at first, but opened up after awhile. Robert emailed me with a proposal that night, of which I didn't need a cabinet at all (don't know why that was included). Seemed fair! But my cousin that night got me a great deal (50% off!) on the projector through a website through his job once I knew I liked it earlier that day at Value. So I emailed Robert back to say I won't be purchasing the projector from him based on the insane deal my cousin got me. BUT I would still like to purchase the 110" screen, an entire audio system AND to install and calibrate it all! I emailed him TWICE with no answer, called THREE times with no answer and even left a voicemail with no return call. I am really surprised because they have a beautiful shop, very friendly no pressure sales approach BUT they don't care for my business at all. I was about to spend roughly $7,500 on the above mentioned equipment and services but maybe they were mad that I didn't want to buy the projector from them so they didn't return my calls out of spite and blew $7,500 in other sales? I still had to see the screen and discuss the services they can offer me and possible audio equipment? I don't know why, but I am so disappointed I was totally ignored after a nice visit with my wife with great conversation as well! Good good people, but either spiteful or don't care for smaller sized sales. Regardless, i waited 3 days for someone from Value to get back to me after so many attempts on my part but gave up and I just spent over $7,500 on those items at a Long Island big box store today. I will continue to watch Robert's great YouTube videos as he is a pleasure to watch his love for a/v as I do!

    J & M Electronics - electronics - Updated May 2026

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